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"Fine it was fine"

"Basement Remodeling just completed our basement remodeling project, on time and on budget. We couldn’t be more pleased! We investigated other remodeling companies but chose Basement Remodeling after our discussions with Eric, in part because we believed we could count on their expertise in handling the inevitable quirks of renovating a 70 year old house. Our project (and budget) was probably fairly modest when compared to many remodeling projects, and Eric offered suggestions for inexpensive problem solving (rehanging existing doors, for example) rather than trying to upsell us on other, more costly solutions. We fully renovated about one-third of the basement space which included the furnace, water heater and a small but completely unfinished laundry area. Basement Remodeling created an enclosed area for the furnace and water heater and neatly disguised the electric panel, adding a well-designed, efficient and attractive wet bar with cabinetry, appliances and a custom pantry. The renovation also included cosmetic upgrades to the rest of the basement space, adding new flooring and fresh paint. The space now looks absolutely terrific! The company took care of everything, from permitting to cleanup, and every person on the team was thoughtful, responsive and a pleasure to work with. Any concerns we had along the way were addressed immediately and quickly resolved to our satisfaction. We highly recommend Basement Remodeling!"

"They did a fantastic job. High quality work, very responsive, completed the work quickly, and were flexible!"

"Jerry was friendly, efficient, straight-talking, and didn't try to upsell us. We didn't need (or want) a lot of design input and had a strong sense for the types of tile and fixtures we wanted. Many of the other contractors who came to give quotes pushed design services or strongly encouraged us to purchase low-quality tile/fixtures through their suppliers, but this wasn't the case with S & J. Elias was fantastic--he helped confirm our tiles and fixtures were appropriate before we finalized our purchases, and we appreciated his attention to detail throughout the process."

"Very hardworking, great and trustworthy! Such good communication and loved having them"

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"It is my pleasure to review DMV kitchen and bath. They did an outstanding job from conception through to the last details in finishing an extensive series of renovations - complete kitchen tear-down and renovation, master bathroom and closet teardown and renovation, two bathroom complete retiling/renovation, building two new rooms out of a very large basement, and replacing two forced air HVAC systems - they managed all aspects including proper construction permits. They did high-quality work at a very good price. They did an outstanding job with the work, with high attention to detail. Their communication was very strong from beginning to finish, their initial plan recommendations were excellent, they made several recommendations to not only make the job better, but also make it more cost effective along the way. They were reliable and consistent, and very genuine, "real" people. I have to imagine there will be very high demand for their services. I can’t recommend highly enough. Very timely, excellent communication, quick and high-quality professional work at a competitive price."

"I don't think it gets any better than this. The job was in a condo with a lot of rules that Chesapeake Kitchens scrupulously followed. The workmanship was excellent, and the quality of the materials used was very high. I was a first-time remodeler, and I needed lots of guidance about what would work and what wouldn't. The only mistake they made was in occasionally assuming I knew something I didn't know, but the results were always beautiful, and within budget."

"It went amazing. I am very pleased with the work done and with the excellent customer service."

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."