Raker Appliance

Great company! Reid worked hard to get the repair to the dryer done quickly even with the needed parts that were difficult to source from the supplier. We are very pleased with Reid's handling and the outcome of a difficult repair. I would highly recommend this company.

Reid Raker is a breath of fresh air, totally honest and professional. Don't be fooled by calling the first number on your computer search. These routing services use other company names and send people that are hours away with very little chance of getting them back if something goes wrong. My daughter experienced this with a $700 dishwasher repair that only lasted a week and they never returned to fix the continuing problem. I called Raker Appliance and Reid came over the next morning. He was able to diagnose the problem, but instead of him making money on a repair he advised me not to waste my money on a 5-year-old GE dishwasher. He recommended that I purchase a Bosh dishwasher. Wow, honesty and integrity. I will use Raker Appliance for any of my future appliance needs.

repair went ok - tech had part in van . plastic piece from either old icemaker or new one put in was left in ice tray which had ice in it wife put handfull of ice in glass of coke realized plastic piece was in with ice after drinking half the coke lucky for raker she doesn't chew ice or this would be beyond a bad review sent them an email about this and offered to send them a picture to prove it was from icemaker unit but they never bothered to respond

We had a power surge which fried our GE dishwasher. Mr. Raker was friendly, professional and very helpful. He was responsive, and arrived on time. He found the problem and took the time to show us the parts needed and how the dishwasher works. We appreciated his candor that it would make more sense to replace the unit rather than repair it, although he was willing to order the parts and do the repair work. Ultimately, we will follow his recommendation to replace the dishwasher given its age. I would highly recommend Raker Appliance and will definitely hire them again.

Reid Raker is amazing! He is knowledgeable, efficient, thorough, skilled, and a nice person! He also is happy to recommend an honest opinion about whether or not to repair or replace an appliance. I have used Raker 3 times over the past five years. They are always my first call when a problem arises.

Totally professional, diagnosed problem quickly, fee was reasonable. Gave advice about future problems with the appliance and advice on replacement brands. Will be my first call should I need help with any other appliance!

Perfect experience; knowledgeable man, with calm, reassuring demeanor. Instilled confidence, and fixed old dryer quickly...even fixed the broken door latch, which we didn't think was possible.

Service was outstanding. They responded right away, picked up the microwave within hours of our initial contact and had good communication regarding, diagnosis, repair costs and timeline. Would definitely call them again.

He was good. They were very knowledgeable, conscientious and professional. The price was very reasonable.

Excellent service. Prompt and courteous. Would hire again.

Fast, efficient, honest.

Went well.

Reid Raker did an excellent job repairing our dryer. He was quick, efficient and cleaned up after the job was done.

Service person worked through the problem with me over the phone. He did some research, called me back and walked me through a diagnostic that solved the problem! Wonderful!

All work was completed satisfactorily

They have excellent service.

Excellent. Quick repair

We were so grateful. He scheduled us within a day, and even returned the next day with the necessary part. He fixed it the first time, and we've had no trouble since. Price was reasonable, and our inconvenience was minimized.

I went very well. Thought we would need a new one but the repair was cheap.

No problem

I called to schedule service and Steve replied promptly. He was attentive and geniune and honest. A part was ordered and as soon as it was delivered he called to put it in. I highly recommend this company!

I was charged a total of $480.00 including the cost of the drain pump. On the internet the pumps go for about $380 to $400, so I figure they charged me $80 to $90 for the service. While he was here he put 2 new stainless steel water lines on our washing machine that I had been meaning to install. I think the entire process when very well and the cost of the service was very fair. I would definitely use Raker again if I had an issue with a small appliance.

We've worked with both Reid and Steve from Raker Appliance and I couldn't have higher praise for their service. Both are goal oriented, focusing on the *problem* to be solved and not how long it might take, etc. In both situations, repeat visits were required (by no fault of their own) but there was never a hint of escalating the cost.

But more importantly: they convey true expertise - and honesty - that can only come from sincere and dedicated professionals. Raker cares about its work, cares about the solution, and cares about the customer's positive experience. Raker will always be our go-to experts for every appliance repair. 

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The microwave was very wobbly and shutting the door would cause the fan to come on. Reid did the remounting to secure the microwave, a task which went far beyond the appliance realm and into just pure kindness on his part.

We have used Raker Appliance for other minor appliance issues. Raker Appliance is excellent. Reid has come out the very next day to help us and is extremely professional, knows what he is doing and gets it done quickly and efficiently.