Crest Appliance Repair

Mr. Rubin was able to come the same day and replaced the fan in my fridge. He is friendly and professional. I took away a star because I also have had an ongoing problem with a high-pitched noise coming from the fridge that's been very annoying. Unfortunately, probably due to his age, Mr. Rubin wasn't able to hear that sound even when standing next to the source. I hoped that, with the fan replacement, the problem will be fixed. It was not. Today the sound is even stronger, so either the new fan also has a whiny motor, or it's something else. It's very similar to a muted sound from a stuck key on a piano. I already paid $286 for the fan replacement and really don't want to spend hundreds more on another appt for an old fridge. However, this constant "stuck key" sound is driving me nuts, the issue was not resolved, so I give 4 stars for the visit even though Crest Appliance technically did nothing wrong - it's not the man's fault he can't hear higher pitches.

Crest responded immediately and was able to come the very next day. My older unit required replacement of the mother board. The technician was well experienced and thoroughly described the nature of the problem and its repair. He contacted me in advance requesting the model number of the unit, the symptoms, and consequently had the necessary part on his truck when he arrived. He even followed up twice after the repair to make certain everything was still operating properly.

Mr.Crest was very professional, on time and he complied with covid precautions I requested such as mask wearing and entering house where dryer located. He was very clear on price and repair that was needed to fix the dryer. .I would definitely use this company if needed again.

Mr. Rubin responded to my call immediately and came out to my home the same day. He quickly and accurately diagnosed the problem and repaired it. He was professional, fast, and very helpful! I would highly recommend this company. Thank you, Mr. Rubin!

Excellent, prompt, efficient, and very reasonable. Some quotes I had would have been more reasonable to buy a new dryer.

I cannot speak to their repair work but I can speak to their honesty. The owner texted me early morning and called as I indicated my reapir was an emergency with a home full of children! He asked me questions and indicated our brand was not one he worked one. His complete honesty and information as to where to go for help is something rare in today's world where he did not receive any money, just spent 10-25 minutes advising and helping us. If you can use this company, certainly they take pride in what they do and very ethical.

I'm sorry but I forgot the man's name so I will use "he." I called and he came the next day right at the time he said. He knew right away what was wrong--the dryer needed a new belt. It turned out to be a hard belt to replace and he had to work hard to make it work. He did make it work and now the dryer works fine. He also removed two bunches of lint that he saw that was making my dryer less efficient. He thought his cleaning may be enough for the dryer to be efficient. If it wasn't he told me what kind of tube to get since the one I had was out of date. However, the dryer is fine so I didn't get a new tube. I have used Crest Appliances before and have always been very satisfied with the service. I definitely would recommend the company.

The repair was done promptly and efficiently. The repairman "Gil" also retrieved money that had gotten into a part of the dryer and was making a lot of noise. The latter was a bonus! Much appreciated.

One burner is slow to heat so tech will order another part and set up an appointment to replace it

I woke up to full load in washer-NO POWER TO DRYER! Called Mr. Gilbert at 8:00 a.m. and he was here by 10:15 as promised. He was able to fix the electrical switch in my dryer right away. While my washer was functional, it needed a part so it would agitate properly and balance better. Mr. Gilbert was able to fix that too and was VERY reasonable in price, professional and prompt. Thank you for saving me a lot of trouble. Will pass on advice from former repairman no longer with us. If you have functional appliances, keep them. Fancy newfangled appliances tend to be hard to maintain and have $$electrical problems$. My appliances are not smart, nor am I. Thanks to Mr. Gilbert, we can live in function and harmony for years to come!