"Is the first customer that didn’t think I was worth a five star all across There were no clamps or brackets to hold the dishwasher in place also the dishwasher is too wide for the space. So I had to modify and make clamps to hold the dishwasher in place which most service technicians would not do and I thought that was enough to make the customer happy . I thought I did a wonderful job, but I’ll try harder next time. Maybe if I took the time and ordered new clips because there were no supporting brackets or clips for the Dishwasher, which would’ve cost her another service charge that’s the reason why I made clips to get the job completed which saves her money. So I’ll be sure to change after all these years and try to do it better. So I’m very disappointed in my performance, which I thought I went over and beyond. But obviously not worth the top review. From this job. Cause I take my reviews very seriously and I try to make sure that everyone’s happy when I leave out the door."

"Thank you, thank you [Member Name Removed]"