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"He was timely, professional and responsive. He clearly knows the technical aspects of the trade and provided us with a lot of information about the equipment he would be installing and how it would work with our existing ductwork.  We did not care for his sales approach because he tried to sell us on things we did not ask for and did not need.  He tried to sell us on a humidifier for the system which we really don't need because we live right by the ocean where it is quite humid year round, even in the winter. Adding humidity to our house could cause problems with mildew or mold.   He also tried to sell us on replacing our hot water tank for a more efficient model even though ours is only 5 years old.  We got the feeling that he was trying to pack as much sales onto the heat loan program without really thinking about the customer's specific situation, and that put off me and my husband from wanting to work with him.  At the end of his sales presentation he decided on the spot he would give us an unspecified discount.  We did not like this high pressure sales tactic.  We had not received other quotes yet so we declined to decide on the spot.  He emailed us a couple days later offering a 10% discount if we decided by a certain date a couple days later.  We decided to wait beyond that date so we could get more bids.
Joe's quote was $2000 higher than a quote from another installer who has equally good reviews on Angies list.  Both quotes were to install the same equipment, however the second installer included the cost of converting two unused ducts into returns and installing a pass though in a ceiling to help balance our system.  I shared this information with Joe, and he responded by saying he would beat their price by $100.  It goes to show that it pays to shop around. 
As Airco's good reviews on Angies list attest and my interactions with him, I am sure they would do quality work, but my husband and I were totally put off by his sales and pricing approach and did not want to work with the company as a result.

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"Customer service was good, stayed in contact with me and updated me on arrival time of technician. Technician was courteous, professional, and gave good insight on how to maintain system, helped troubleshoot some things. Looking forward to working with Emerald HVAC again."

"Rueben was extremely professional, explained all the work he was going to do in detail including pricing before he began the work. Finished cleaning my dryer vent and cleaning and sanitizing my A/C ducts in a timely and efficient manner. I plan on using his services on an ongoing basis and would highly recommend this company to others."

"I wanted to clean a second floor dryer vent hose that was loaded solid with lint. It was worse than I thought! Packed solid! It became evident that this was a messy and dangerous situation as it was a fire hazard. Through Angi I found Everclean and the co. was a perfect fit. HVAC companies don’t do dryer vents. Justin from Everclean was awesome and got the problem straightened out. He even discovered the dryer vent had become disconnected from outside dryer vent door! I can’t fit through the narrow attic hatchway as my shoulders are a bit too wide, so I depended on Justin. Finally, everything is buttoned up, and our clothes now dry in half the time. Cost was moderate and was money well invested. Dryer vent fire danger is now negligible compared to before. Along with neighbor hatred danger. I would hire Everclean again if needed again."

"Duct Kings came to clean out a dryer vent. They were very quick with their work and did a great job. They even documented the job with before and after pictures and videos which we appreciated. I would highly recommend if you're looking for a fast and reliable duct company"

"Earth Green did an awesome job in cleaning out my HVAC system. Troy and Scotty were very professional and did the job with ease and high quality. I would definitely recommend these guys to anyone!"

"As part of a second floor renovation, I needed some new baseboard heaters installed in two bedroom, a pipe connecting them relocated/replaced, and some leaky valves replaced on my boiler. Milltown was one of the only plumbing companies that actually returned my calls, and they were able to come out right away, which was great because it was almost October and was starting to get cold. They did an excellent job with all of the work, and I think the price was reasonable for what they did. They were punctual, clean, and professional. No complaints."

"Our AC unit failed at the end of last season. Jason from Milltown came to our house to review our needs and made a recommendation to our satisfaction. I reviewed all of the data supplied and being an engineer I was totally satisfied with their recommendation. In addition the price was better than I expected. They came early this morning to install a new AC unit with a heat pump. Scott and Joe were are installers plus three others showed up later to support them. My wife and I are in our mid seventies on a fixed income. When our existing system failed and being confined to our home, we had our backs up against the wall. Milltown Plumbing & Heating respected who we are and bent over backwards to help us to have a comfortable home during this pandemic. We are truly grateful to Milltown Plumbing & Heating for helping us and we highly recommend them for your AC and heating needs. Wes M"

"I had a zone issue with my forced radiant heat system. They were able to quickly diagnose the issue, and came up with a cost effective solution. I highly recommend them to anyone having furnace issues this winter, and they're super friendly!"

RPM Heating & Cooling LLC Dracut, MA, 01826 (978) 957-2728 RPM Heating & Cooling LLC is a well-known, 5-star, family-run HVAC contractor in the Dracut, MA area. Reach our team today. Heating Contractor, Heating & Cooling, Home Heating Systems, Cooling System, Affordable Heating and Cooling https://rpmheatandcool.com/