Best heating and air conditioning pros near Pepperell, MA

"In both cases, Joyce technicians showed up as scheduled and installed units professionally. Joyce personnel were very polite and helpful. As a side note, my son has used Joyce for heating issues installed by another contractor and has recently had Joyce install a whole house airconditioning system which they are pleased with."

"He was timely, professional and responsive. He clearly knows the technical aspects of the trade and provided us with a lot of information about the equipment he would be installing and how it would work with our existing ductwork.  We did not care for his sales approach because he tried to sell us on things we did not ask for and did not need.  He tried to sell us on a humidifier for the system which we really don't need because we live right by the ocean where it is quite humid year round, even in the winter. Adding humidity to our house could cause problems with mildew or mold.   He also tried to sell us on replacing our hot water tank for a more efficient model even though ours is only 5 years old.  We got the feeling that he was trying to pack as much sales onto the heat loan program without really thinking about the customer's specific situation, and that put off me and my husband from wanting to work with him.  At the end of his sales presentation he decided on the spot he would give us an unspecified discount.  We did not like this high pressure sales tactic.  We had not received other quotes yet so we declined to decide on the spot.  He emailed us a couple days later offering a 10% discount if we decided by a certain date a couple days later.  We decided to wait beyond that date so we could get more bids.
Joe's quote was $2000 higher than a quote from another installer who has equally good reviews on Angies list.  Both quotes were to install the same equipment, however the second installer included the cost of converting two unused ducts into returns and installing a pass though in a ceiling to help balance our system.  I shared this information with Joe, and he responded by saying he would beat their price by $100.  It goes to show that it pays to shop around. 
As Airco's good reviews on Angies list attest and my interactions with him, I am sure they would do quality work, but my husband and I were totally put off by his sales and pricing approach and did not want to work with the company as a result.

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"Customer service was good, stayed in contact with me and updated me on arrival time of technician. Technician was courteous, professional, and gave good insight on how to maintain system, helped troubleshoot some things. Looking forward to working with Emerald HVAC again."

"I wanted to clean a second floor dryer vent hose that was loaded solid with lint. It was worse than I thought! Packed solid! It became evident that this was a messy and dangerous situation as it was a fire hazard. Through Angi I found Everclean and the co. was a perfect fit. HVAC companies don’t do dryer vents. Justin from Everclean was awesome and got the problem straightened out. He even discovered the dryer vent had become disconnected from outside dryer vent door! I can’t fit through the narrow attic hatchway as my shoulders are a bit too wide, so I depended on Justin. Finally, everything is buttoned up, and our clothes now dry in half the time. Cost was moderate and was money well invested. Dryer vent fire danger is now negligible compared to before. Along with neighbor hatred danger. I would hire Everclean again if needed again."

"Amazing service! very knowledgeable, clean work and super respectful! if you find yourself needing any help when it comes to your heating or Air Conditioning system, call Keenan without a doubt."

"This is a fantastic company. Did entire home ducts and vents and dryer vents and bathroom fans in under 4 hours! Very efficient and professional. Price was very reasonable! I cannot recommend them enough!"

"Earth Green did an awesome job in cleaning out my HVAC system. Troy and Scotty were very professional and did the job with ease and high quality. I would definitely recommend these guys to anyone!"

"As part of a second floor renovation, I needed some new baseboard heaters installed in two bedroom, a pipe connecting them relocated/replaced, and some leaky valves replaced on my boiler. Milltown was one of the only plumbing companies that actually returned my calls, and they were able to come out right away, which was great because it was almost October and was starting to get cold. They did an excellent job with all of the work, and I think the price was reasonable for what they did. They were punctual, clean, and professional. No complaints."

"Good work and very nice technician but extremely overpriced. $841 for replacing two taco zone valve heads (about $100/ea) in under 2 hours works out to around $320/hour. I had a quote for another HVAC pro for $150/hour (which I thought was somewhat high for just one guy - boy was I wrong)."

"I had a zone issue with my forced radiant heat system. They were able to quickly diagnose the issue, and came up with a cost effective solution. I highly recommend them to anyone having furnace issues this winter, and they're super friendly!"