Get matched with top chimney cap pros in West Springfield, MA

"They came and measured chimneys on the first visit (2 large chimneys, three stories up). Caps were delivered a week or so later. They came back and installed them. Professional and punctual. Answered all of my questions. Great to work with."

"We have lived in our house 2 1/2 years.  A few months after buying the house, we called James to inspect the roof (our home inspection found some damaged areas and noted the roof was towards the end of its life).  James came out within a couple of days and after completing the inspection and providing the quote, he recommended that we wait another year or 2 for a full roof replacement and to not spend any money to replace the damage since it was not going to extend the life of the roof.  We did just as James recommended.  
When it came time to replace the roof, I called James for an estimate given the level of honesty he showed during our first encounter.  Once we agreed on a price, James scheduled a date less than a week later for the installation.  Since I was at work when they started, James sent numerous texts and pictures, keeping me constantly updated.  He even sent a picture of the shingles as evidence that what I ordered is what was installed.  Additionally, James and his team were very efficient and neat.  We have 2 dogs so we stressed our concerns of roofing nails and other debris being left behind.  My husband was home when they did the clean up and said they spent quite a bit of time cleaning up and he didn't find any remaining debris after they were finished.
The only negative comment I would make is that during the replacement they noticed that our hot water heater was not properly vented.  James instructed his team lead to go purchase supplies to fix the venting.  My husband was looking it over before they left and noticed that the wrong materials were used.  Once we brought this to James's attention, he immediately fixed the problem.  He even stayed late to ensure all of the work was completed and the venting was correct.  I understand mistakes happen sometimes so I appreciate that he admitted the mistake and corrected it immediately.
All in all, we had a nice experience with Secure Roofing and would definitely use them again!


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"very pleasant and respectful company diagnosed the problem and corrected in an officiant and timely manor, would definitely recommend to any family or friends!"

"Took advantage of a promotion that this company ran for chimney cleaning. Although the promotion expired, they did honor the quote/price--which I appreciated. The crew came out and did the job. They were careful and didn't make any mess, which I appreciated. The cleaning was done from the bottom-up (going up through the chimney) which I didn't expect--although it makes sense. However, I have a very tall chimney (100+ feet up - it's a large 3-floor victorian house) so I wondered how that type of cleaning would work. Anyway, they did the job and I thought I got a good deal. However, I had a mason out for some other work on the chimney. When he did a full inspection he said the cleaning had only gone 'half-way' up and that they didn't do a complete job. I trust the mason more, because he did some significant jobs for multiple friends. Also, I was asking the crew leader for a quote for chimney caps. He said they could do it, but that they would definitely need a lift because of the height. And that a lift would probably cost $1000 or more (that didn't include the cost of installing the chimney cap either). Not sure if he was just trying to discourage me from choosing them for the work, but the conversation felt a little 'slick' to me. Anyway, the mason quoted me $400 for each and would go up on the roof without a lift. So clearly I didn't need to spend over $2000 to get the caps done. So in short, this is 'you get what your pay for.' If you have small house, it's probably perfect. But for me, they short-cut the job which is a disappointment."

"It was great. Royal Roofing came in with the low quote of three that I got. We have a big roof with multiple ridges and hips. We also have a large chimney and two skylights. We have had two major thunderstorms since then and no leaks. Also, we had solar panels on the roof that were taken off for there job to be done. When the panels were put back up one of the workers asked who did the roof because he was so impressed with the job that they did."

"Went well,very nice to deal with and informative.Came back when I called back because the smell of smoke was coming into the house.They checked it out and said everything was fine.Claimed it had something to do with the chimney being on the outside wall and the cold weather.The weather hadn't been that cold when it was happening and the chimney was not on the outside wall,maybe 7 feet away from the outside wall,so I don't quite understand the explanation.Again,very nice to deal with.
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Prompt communication and service. Very pleasant crew. They came when promised, did the job, cleaned up. Doesn't get any better and we plan to use Home Facelifters for future projects. Thanks!

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We specialize in all Driveway, Patio, and Masonry services. Please contact our office today to schedule your free estimate 781-855-5540. We do not offer Seal Coating.

"They worked on the rotten door immediately when they saw it."

With over 20 years serving Western Massachusetts and Northern Connecticut, The Yankee Craftsman has the experience and knowledge to complete any Massachusetts remodeling project you may need. The Yankee Craftsman has many references, and is licensed and insured. Our skilled designers and craftsmen give your project life, taking it from concept to completion, with the end result being just what you've always dreamed of… A masterpiece.