Get matched with top chimney cap pros in Chicopee, MA

"They came and measured chimneys on the first visit (2 large chimneys, three stories up). Caps were delivered a week or so later. They came back and installed them. Professional and punctual. Answered all of my questions. Great to work with."

"We have lived in our house 2 1/2 years.  A few months after buying the house, we called James to inspect the roof (our home inspection found some damaged areas and noted the roof was towards the end of its life).  James came out within a couple of days and after completing the inspection and providing the quote, he recommended that we wait another year or 2 for a full roof replacement and to not spend any money to replace the damage since it was not going to extend the life of the roof.  We did just as James recommended.  
When it came time to replace the roof, I called James for an estimate given the level of honesty he showed during our first encounter.  Once we agreed on a price, James scheduled a date less than a week later for the installation.  Since I was at work when they started, James sent numerous texts and pictures, keeping me constantly updated.  He even sent a picture of the shingles as evidence that what I ordered is what was installed.  Additionally, James and his team were very efficient and neat.  We have 2 dogs so we stressed our concerns of roofing nails and other debris being left behind.  My husband was home when they did the clean up and said they spent quite a bit of time cleaning up and he didn't find any remaining debris after they were finished.
The only negative comment I would make is that during the replacement they noticed that our hot water heater was not properly vented.  James instructed his team lead to go purchase supplies to fix the venting.  My husband was looking it over before they left and noticed that the wrong materials were used.  Once we brought this to James's attention, he immediately fixed the problem.  He even stayed late to ensure all of the work was completed and the venting was correct.  I understand mistakes happen sometimes so I appreciate that he admitted the mistake and corrected it immediately.
All in all, we had a nice experience with Secure Roofing and would definitely use them again!


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"Took advantage of a promotion that this company ran for chimney cleaning. Although the promotion expired, they did honor the quote/price--which I appreciated. The crew came out and did the job. They were careful and didn't make any mess, which I appreciated. The cleaning was done from the bottom-up (going up through the chimney) which I didn't expect--although it makes sense. However, I have a very tall chimney (100+ feet up - it's a large 3-floor victorian house) so I wondered how that type of cleaning would work. Anyway, they did the job and I thought I got a good deal. However, I had a mason out for some other work on the chimney. When he did a full inspection he said the cleaning had only gone 'half-way' up and that they didn't do a complete job. I trust the mason more, because he did some significant jobs for multiple friends. Also, I was asking the crew leader for a quote for chimney caps. He said they could do it, but that they would definitely need a lift because of the height. And that a lift would probably cost $1000 or more (that didn't include the cost of installing the chimney cap either). Not sure if he was just trying to discourage me from choosing them for the work, but the conversation felt a little 'slick' to me. Anyway, the mason quoted me $400 for each and would go up on the roof without a lift. So clearly I didn't need to spend over $2000 to get the caps done. So in short, this is 'you get what your pay for.' If you have small house, it's probably perfect. But for me, they short-cut the job which is a disappointment."

"very pleasant and respectful company diagnosed the problem and corrected in an officiant and timely manor, would definitely recommend to any family or friends!"

"It was great. Royal Roofing came in with the low quote of three that I got. We have a big roof with multiple ridges and hips. We also have a large chimney and two skylights. We have had two major thunderstorms since then and no leaks. Also, we had solar panels on the roof that were taken off for there job to be done. When the panels were put back up one of the workers asked who did the roof because he was so impressed with the job that they did."

"Fantastic isn't a sufficient assessment of the job their serviceman, Rich, did. Not only did he do an excellent job cleaning the chimney and pipes (and replacing/fixing pieces I wrecked) and keeping the room clean, the insert is burning the wood better, cleaner and more completely than when it was installed brand new (it's at least 10 years old). The glass on the door is staying clean and I'm not getting smoke in the house like I use to even when I damp it down. I was late having them come because I had planned this year to replace it (I always had so much frustration with it) . Now I may not. I couldn't be happier."

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Prompt communication and service. Very pleasant crew. They came when promised, did the job, cleaned up. Doesn't get any better and we plan to use Home Facelifters for future projects. Thanks!

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"Exclusive chimney Corp is a wonderful company. The nice lady on the phone got me booked on the schedule the next day for her technician to come out and give me a fairly priced quote for the work I requested. Once I approved it they got me booked on the schedule the next week to get my repairs done! I 100% recommended this company for anyone who needs their chimney repaired timely and effective! My chimney looks brand new! Thank you so much exclusive services!"

We specialize in all Driveway, Patio, and Masonry services. Please contact our office today to schedule your free estimate 781-855-5540. We do not offer Seal Coating.

"They worked on the rotten door immediately when they saw it."