Get matched with top boiler installation pros in Wendell, MA

"I had an excellent experience with Stephanie, Tim, and Spencer during the installation of my mini split system. From the very beginning, they were professional, friendly and communicative. They took the time to explain how the installation process would work and made sure I understood all the benefits of swtiching to the system. I felt well informed and supported. Since the installation, the system has made a huge difference in my hosuehold. The units are quiet, efficient, and give me the ability to control the temperature in all rooms in my household. Not only does it keep the space comftorable by replacing AC's but I've noticed the air quality and drop in my electricity bills are better. I"m grateful for the work this team did and would recommend them toothers. I trust them completely and wouldn't hesitate to use them in the future again. Thank you!"

"Very well, the tech was very polite, explained and showed me everything he was doing, took pictures inside the ducts to show before and after . Would definitely hire again."

"I am very pleased with the work received. I even had a question for Bob about how far down the stump would be ground (6-8in) which is ideal as we hope to install a driveway in that location shortly. The price was right, the individuals polite and courteous and the execution perfect. I would recommend Bob Walton if you need a stump ground."

"Excellent communication by phone and in person. Knowledgeable and helpful regarding my questions & concerns, and their explanation of the work. Service done within two days. Technicians efficient, neat, and mindful of my home & property. I'm very satisfied with the work that was done...replacement of overlong flex duct with rigid pipe and short flex pipe."

"The owner and customer service manager were both very responsive to issues raised during the installation of the system. They did everything they could to make sure I was a satisfied customer. The reason I could not give they company A's in the areas of quality and professionalism was the number of issues that needed to be raise during the installation and items they did not check out prior to leaving after the installation.
This company was chosen to install the system was because their quote was the most feasible placement of the oil burner, oil tank, vent system, and hot water tank received. Their price was comparable to other quotes.
This new system was purchased using a zero interest loan sponsored by the local electrical utility. Work was started after a credit check was run and an initial deposit was paid for items not not covered by the loan. The lead installer was knowledgeable and made me comfortable as the work started. We reviewed the work that needed to be done and work commenced. A team of four people began the install.
The first "issue" arose when they began to connect the hot water tank using 1/2" copper pipe. The previous system was connected to the house with 3/4". When this was brought this to the attention of the lead installer he was quick to call the office and get the needed materials and the water system was attached as requested with 3/4" pipe.
During the process of connecting the new heating system to existing piping, one of the workers incorrectly connected two pipes together and cause a water leak which damaged some materials in storage shelves. The owner was quick to compensate for the damaged materials.
At the end of the second day of installation the system was checked out and the workers left.
Soon after the workers left we discovered there was no hot water. The new system had a locked water mixing valve above the hot water tank. It was set to 70 degrees. I could have called the company, but chose to look up how to unlock the mixing valve and adjust to supply hot water to the house. I was able to adjust the mixing valve which allowed the tank to supply hot water to the house.
The installed heating system was a two zone system. Later that first evening one set of rooms were getting cold while the other set of rooms were getting hot. Upon further examination I determined the thermostats were reversed. After switching the two thermostat connections at the oil burner the room temperatures returned to desired temperatures.
When the hot water tank was first pressurized no water leaks was observed, however, during the next few days, a number of leaking joints were identified. A different employee install the plumbing of the hot water tank. It took another employee to arrive and take apart and reconnect the connections to stop all the leaks. I was told that the pipes were not adequately tightened at the first install. To the company's credit response time to my report of leaks was fast.
Two bills were received from the company for parts and labor to fix the water tank leaks. I called the owner of the company and the charges were reversed.
A few days later I noticed the circulator pump to the hot water tank was running and the boiler temperature was low. The house was not calling for heat. After some research I found that the boiler control unit was not set for an indirect water heater. So as long as the house did not call for heat, the oil burner did not turn on to supply heat to the hot water storage tank. The position of a switch in the control unit needed to be changed. Once changed the burner turned on supplying heat to the hot water storage tank.
The exhaust for the oil burner is out the side of the house using a power vent system. A few days after the install, I realized that the venting fan was running for an extended period of time (approximately 11 minutes) after the oil burner shut off. After reading the manufacturer literature, manufacturer recommends the vent fan to run for a period of 3 to 5 minutes after the oil burner shuts off. The run time of the vent fan was reduced from 11 minutes down to the 3 to 5 minute period as the manufacture recommends.
The oil burner purchased included a control unit that can be adjusted to provide increased energy efficiency. This feature was discovered as part of reading the control unit manual to solve the water heater - oil burner problem (see above). The company left the system where the control unit did not provide any added efficiency. After experimenting with the efficiency setting, a "good" trade-off has been reached between oil burner responsiveness and the house need for heat.
A few weeks after the install, the fire department came out the inspect the system. The system failed the inspection. The oil burner exhaust flue was within 18"  of combustible materials. Board needed to be installed above the flue pipe where the wood  floor joists were withing the 18" of the flue pipe. The company was quick to respond to the situation.
I am extremely happy with the new heating system, power vent, and hot water storage tank. I would have preferred not to have raised the issues and work thru the problems I had to with the install and start-up of the system. It is important to me to be associated with a company that will work thru issues and problems to satisfy the customer.
"

"I called Ambient in the morning to have them come over and look at my 3 year old Fridigaire Furnace that was making a loud clunking sound. They sent someone over the same day to look at the furnace. The tech concluded that the blower motor was bad and he called around and was able to find one. Not only did he install it, he also checked to see if the part was still under warranty, which it was!! We only had to pay for installation. The part along would have been over $800. I was extremely happy with him taking the time to check on the warranty for me and get the job done so quickly.
"

"Jim is local.  It went great. Jim Ferrell is a professional of the highest caliber. Responded quickly, took care of my problems, and advised me as to better means of protection than I had. He came back a second time to uninstall software that I purchased that did not provide adequate protections and installed free software that would do the job.  He did the work through remote connection, but is available on site if necessary.
For those people needing help on getting red of malware, viruses , etc. on your computer,  Jim is local, better than all thse remote out of state location providers, is a mature, highly trained professional in this area.
If you go to local computer stores you get very young people that can do a basic job, but are no where near the professional level of Jim.
I highly recommend Jim to anyone that needs these type services.
"

"The guys showed up promptly, explained what they will be doing. The only surprise was that there was additional $115 that I wasn't aware of. The job was well done, and we felt the clean air after they were done.
"

"They did an excellent assessment, were good listeners for our goals, gave us updates as to when the custom windows would arrive, installed promptly and expertly respecting our time limits due to our children's nap schedule, cleaned up, communicated with us through the installation, and we have had reductions in our energy bill since the installation.
"

"The actual start of the job was delayed almost a couple of months  because of their 'being very busy' and the  weather was not cooperating.....so it was ultimately done on their time schedule (and Mother Nature's), and not mine. Overall the work seems to be o.k.,to good - they did the job, the chimney looks straight, and from a distance, the stucco appears to be fine. Up close, the stucco doesn't quite match the detail of the original chimney (the original was done by someone who had a more refined artistic technique in the finish 'swirling' of the stucco....but that was back in the 1960's). Their price was fair, given the size of the chimney. The scaffolding did not damage the building or roof.  Debris removal could have been a bit more thorough.....they did clean up most of the concrete block pieces and mortar, but since it was scattered throughout the back yard, I'm still finding small pieces. (I've picked up and have brought at least three large 5 gallon buckets to the landfill). In their defense, it was fall, and they would have had to clean under every leaf that had fallen.....Overall workers were friendly and responsive....and they did make an attempt at cleaning off the stairs to the backyard (although I have since had to repaint the wooden steps because they wore the paint down going up and down so much!). I just wish they had been a little more artistic in the finish work and their clean-up a bit more thorough.  They also reassured me that the finer cracks in the base of the chimney were only superficial and not structural....they patched with the stucco, and we'll see what happens with time.  It's only been six months, but so far, so good.  So overall I was happy.....but the work was not as 'fine' as the original.....i.e., the craftsmanship level was just not there."