Get matched with top boiler installation pros in Amherst, MA

"Very professional will call them again should i need another plumbing job"

"Hurley & David came on Jan 14th removed the 36 year old boiler and installed a new system. It took them three days to complete the job. I was impressed with the total install and the experience that the technicians displayed to me. Its been two days since the boiler system was installed and everything is working fine. I definitely would recommend Hurley & David for thier professionalism, expertise and object to detail."

"HVAC Duct Cleaning & Dryer Vent Cleaning"

"Called Stephen MIchael for an estimate.  He came out the next nite, gave me the estimate and I hired him.  He
came the next nite in the rain exactly at the time advised.  Loaded a hugh truckload of old wood, fencing, etc on the
truck..got it all.   Then he even swept up the driveway in the rain.  Very professional and I was extremely happy.  
Would not hesitate to hire again.   "

"Mark was excellent in getting the job done and also was available to answer any questions and concerns we had. He was always there when called upon. We also had him install a new furnace when we did an addition on our house. He really goes above and beyond for customer service."

"I have hired Steve and his team many times. From no heat calls at apartments to boiler upgrades and recently a new 2 zone M*****i Mini-split. He knows his stuff, gets it done and cleans up after himself. I would highly recommend SY Ventures"

"Very well. I had an appointment for approximately 8 AM. They were a bit late, but had called to let me know, and it wasn't a problem for me. They spent well over an hour on the job. They took a ton of lint out of the vent pipes and the dryer itself. I'm pretty sure that whoever it was I had in last time did not open up the dryer to clean it. They also installed a "bird cage" around the vent opening on the side of the house to prevent critters from getting in. (I don't think I have had problems with birds getting in, but why take the chance?) They were very thorough. The job cost more than the initial estimate, but this was because my vent pipe was longer than I had realized. It was reasonable."

"The owner returned my call promptly and after discussing the services needed he emailed me a detailed estimate and answered all my questions. I was confident after speaking to Joe that the work would be done exactly as I had requested. His son, Anthony, was the actual serviceman and he was courteous and my questions were answered and together we agreed on the best plan to cover everything that needed to be done in the most efficient and least disruptive manner. He worked tirelessly to complete all the extra services I hadn’t thought of initially which involved cleaning the bathroom vents, replacing the bird guard on the outside of the dryer vent and also cleaning the refrigerator coils which it turns out were in pretty bad shape! He showed me pictures of before and after and the difference was remarkable. Although he needed to work longer to accommodate all my requests, he was kind and patient and did not make me feel guilty for adding extra work, although I felt bad that he had a very long work day! If you are looking for courteous, reliable,and professional service this is the company to choose!"

"The owner and customer service manager were both very responsive to issues raised during the installation of the system. They did everything they could to make sure I was a satisfied customer. The reason I could not give they company A's in the areas of quality and professionalism was the number of issues that needed to be raise during the installation and items they did not check out prior to leaving after the installation.
This company was chosen to install the system was because their quote was the most feasible placement of the oil burner, oil tank, vent system, and hot water tank received. Their price was comparable to other quotes.
This new system was purchased using a zero interest loan sponsored by the local electrical utility. Work was started after a credit check was run and an initial deposit was paid for items not not covered by the loan. The lead installer was knowledgeable and made me comfortable as the work started. We reviewed the work that needed to be done and work commenced. A team of four people began the install.
The first "issue" arose when they began to connect the hot water tank using 1/2" copper pipe. The previous system was connected to the house with 3/4". When this was brought this to the attention of the lead installer he was quick to call the office and get the needed materials and the water system was attached as requested with 3/4" pipe.
During the process of connecting the new heating system to existing piping, one of the workers incorrectly connected two pipes together and cause a water leak which damaged some materials in storage shelves. The owner was quick to compensate for the damaged materials.
At the end of the second day of installation the system was checked out and the workers left.
Soon after the workers left we discovered there was no hot water. The new system had a locked water mixing valve above the hot water tank. It was set to 70 degrees. I could have called the company, but chose to look up how to unlock the mixing valve and adjust to supply hot water to the house. I was able to adjust the mixing valve which allowed the tank to supply hot water to the house.
The installed heating system was a two zone system. Later that first evening one set of rooms were getting cold while the other set of rooms were getting hot. Upon further examination I determined the thermostats were reversed. After switching the two thermostat connections at the oil burner the room temperatures returned to desired temperatures.
When the hot water tank was first pressurized no water leaks was observed, however, during the next few days, a number of leaking joints were identified. A different employee install the plumbing of the hot water tank. It took another employee to arrive and take apart and reconnect the connections to stop all the leaks. I was told that the pipes were not adequately tightened at the first install. To the company's credit response time to my report of leaks was fast.
Two bills were received from the company for parts and labor to fix the water tank leaks. I called the owner of the company and the charges were reversed.
A few days later I noticed the circulator pump to the hot water tank was running and the boiler temperature was low. The house was not calling for heat. After some research I found that the boiler control unit was not set for an indirect water heater. So as long as the house did not call for heat, the oil burner did not turn on to supply heat to the hot water storage tank. The position of a switch in the control unit needed to be changed. Once changed the burner turned on supplying heat to the hot water storage tank.
The exhaust for the oil burner is out the side of the house using a power vent system. A few days after the install, I realized that the venting fan was running for an extended period of time (approximately 11 minutes) after the oil burner shut off. After reading the manufacturer literature, manufacturer recommends the vent fan to run for a period of 3 to 5 minutes after the oil burner shuts off. The run time of the vent fan was reduced from 11 minutes down to the 3 to 5 minute period as the manufacture recommends.
The oil burner purchased included a control unit that can be adjusted to provide increased energy efficiency. This feature was discovered as part of reading the control unit manual to solve the water heater - oil burner problem (see above). The company left the system where the control unit did not provide any added efficiency. After experimenting with the efficiency setting, a "good" trade-off has been reached between oil burner responsiveness and the house need for heat.
A few weeks after the install, the fire department came out the inspect the system. The system failed the inspection. The oil burner exhaust flue was within 18"  of combustible materials. Board needed to be installed above the flue pipe where the wood  floor joists were withing the 18" of the flue pipe. The company was quick to respond to the situation.
I am extremely happy with the new heating system, power vent, and hot water storage tank. I would have preferred not to have raised the issues and work thru the problems I had to with the install and start-up of the system. It is important to me to be associated with a company that will work thru issues and problems to satisfy the customer.
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"Craig and Billy were fast, courteous and efficient. I asked them to do four jobs, from installing a cold water line for a refrigerator to clearing a blockage in sink drain line. They did them all quickly and at a very fair price."