"},"url":"https://www.angi.com/companylist/us/ma/west-springfield/cortina-tile-reviews-2007485.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"AceBuilders Co. LLC","address":{"@type":"PostalAddress","addressRegion":"MA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Drue J."},"reviewBody":"Andy Klepacki & his company, Accel Builders, have done a few jobs for me in the past. The work was A+. He was meticulous, careful, thorough, and demonstrated excellent judgment. I wanted no one else to touch my home, ever. He bailed me out big time when the fall 2011 storm came through and put half a tree through my roof and punched several holes in the clapboards on the side of the house. He came out that day to remove the tree & tarp the hole. The roof was fixed in almost no time. The interior took somewhat longer, perhaps a few months. At that time, he used an inferior means to popcorn the ceiling patch, and told me that he wasn?t satisfied with the look (true, it was pretty awful), but repairing it correctly would cost an additional $600. I declined, as my insurance claimed the proper fix was included, and Andy disagreed. The clapboards were never repaired. I blew that off, as I was planning on getting the house sided. That was my first signal all might not be ideal, but I put aside my qualms in favor of the other work he?d done for me. Today, my bathroom pains me every time I walk in and see the sloppy, clumsy work. Work began late in June, and wasn?t ?completed? ?til nearly November. Bottom line, if you?re interested in a remodel that takes forever & looks like you did it yourself (assuming you?re not a very proficient DIYer), hire Accel. When the job started to run over budget, I was told that if he gave accurate quotes, he?d never get a job. He accused me repeatedly of changing my mind. For example, I asked for brushed nickel fixtures (to match the ones I was keeping for the sinks). When installing the tub, he had the plumber use a chrome fixture. When I asked him to change to what I had asked for, he said I hadn?t asked for brushed nickel. So sure, he could change it, but it wasn?t part of the estimate. I was forced to change my mind several times regarding the vanity, as Andy didn't plan for the space the plumbing took, and, lo and behold, there was no budget in the estimate for a vanity, so I had to keep trying to find a solution to work around crappy plumbing. Essentially, every problem was not Andy?s/Accel?s fault, and so could only be resolved by costing me more money. It was a method that worked for him, since his estimate was slippery and I foolishly trusted him. Shame on me. A few more examples. The pocket door he installed is crooked, doesn?t retract into the wall completely or evenly, and the gaps between door & molding are huge (well beyond spec, which I researched). It was the pocket door company?s fault, and if I wanted to pay more to get a new door & the labor to uninstall & install the new one, I could, otherwise I had to accept it. He failed to order sufficient tile. When he ran out, he blamed Home Depot for taking a long time to get tile in. We?re not talking a tile or two ? it was probably 8-10 sq ft. In the meantime, he installed as much as he could, rather than do it all at once, as is appropriate when tiling / grouting. The tiles on the floor are unevenly spaced. Spacers were used, but there was slippage. The space between tiles now varies by up to 1/8?. The corners of the tiles don?t meet at the same heights. That was the fault of the subfloor, and the ?cheap? tiles. The flooring company I hired to come out and advise me showed me how it should have been done to avoid the slippage & tilted tiles, and the actual amount of time it should have been given to cure before walking on it (needless to say, far longer than the amount of time Andy told us to stay off). When the grout was uneven, mottled, and the wrong color, Andy said the tiles or grout he?d been sold was faulty & he couldn?t be held responsible for that. One spot he dug up a couple times, and when it didn?t ?fix?, he shrugged & said he had tried his best to resolve the issue on his own dime. Again, the professional flooring company was able to tell and show me what had gone wrong in the installation. The colored grout wasn't mixed correctly, and too much water was used to rinse. Instead of charcoal gray, I got a light pewter color with darker blotches. He took out the drywall all the way up to the popcorn ceiling, which meant that now I have crown molding. A little hard to explain, but basically if he?d left 6-8? of drywall at the top, the seam could have been mudded, and I wouldn?t have crown molding. I didn?t want crown molding, it isn?t anywhere else in the house, he didn?t ask prior to installing it. Sanding after mudding was incomplete/insufficient. There are chunks in the corners, etc. Two small baseboard radiators are next to each other. Two different covers were put on. I was accused of changing my mind about what I wanted, and charged more. Who knew I needed to specify that radiator covers should match?! After installation, Andy said he ?convinced? the plumber to lay concrete/cement under the tub even though it was against spec, because he felt it would add stability. Maybe so, but again, who knew I would have to tell him I'd prefer he not go against the plumber?s & the manufacturer?s recommendations. Caulking around the tub was sloppy, dripped (& not wiped up), and still left gaps. Something was spilled in the tub that caused the finish to come off in a couple spots. My light fixture, window latches & hinges and toilets were hit with primer. When I asked that this be addressed, I was told it just takes soap & water, but if I wanted to pay him to do it, he would clean it. I can?t advise against hiring Andy / Accel strongly enough. If you still do, get a very explicit estimate that details exactly what is included. Put in writing every detail, and be prepared when he misplaces outlets, botches installations, makes decisions without confirmation, etc. If I can figure out how to include pictures, I will do so. "},"url":"https://www.angi.com/companylist/us/ma/south-hadley/acebuilders-co-llc-reviews-2299395.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Jim The Plumber","address":{"@type":"PostalAddress","addressRegion":"MA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Margaret H."},"reviewBody":"We had heard the toilet running for a while and were unable to adjust the arm inside the tank (it turned out the gasket had simply disintegrated). When we noticed the leaking, we called Jim and he offered to come by that day, tho' we were willing to wait until Monday! He replaced the mechanism after showing us how the parts had deteriorated. In an unrelated incident, the pipe below the bathroom sink had just given way when we were cleaning the trap. He noted that the pipe had already been repaired at least once with pipe lengths of differing sizes and materials. He came back Monday morning when he could get proper parts and added the new pipe. "},"url":"https://www.angi.com/companylist/us/ma/amherst/jim-the-plumber-reviews-6213566.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"W S Pickering & Son Inc","address":{"@type":"PostalAddress","addressRegion":"MA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Diana S."},"reviewBody":"We have a toilet that runs intermittently. We have had o.k. luck with them before but this time the repair man came, said because it was not running at that moment, there was nothing he could do. He made no attempt to figure out anything but left immediately and then still charged us $80. I am not sure that this is the date he came but this still makes me angry. It is a shame not to use a local plumber but given that this man did not even try to discover the problem, I won't use them again."},"url":"https://www.angi.com/companylist/us/ma/amherst/w-s-pickering-and-son-inc-reviews-2306333.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Steve's Plumbing & Heating LLC","address":{"@type":"PostalAddress","addressRegion":"MA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Joan C."},"reviewBody":"With the holidays approaching, we were afraid that our toilet would die at the least convenient moment! We found Steve's Plumbing on your list and placed the call. Steve answered and said that although he was on the road, he would try to get to us that very afternoon! He came exactly when he promised and said that if he couldn't fix the problem by the time we had to leave, ( we had an appointment ), he would return the next morning to fix it. He went right to work and fixed the trouble within an hour. He also checked other parts to make sure we wouldn't have complications. He was very thorough, professional, personable and believed in \"fixing things right\" without taking advantage of the customer. We've dealt with plumbers in the past who have fixed our problem, only to have the same problem reappear within a week, and then be unable to get a call back from that plumber. We know we were very fortunate to have a plumber show up on the day you call him, but the planets alligned for us that day and we couldn't be happier! We would definitely recommend Steve's Plumbing and will certainly call him again for our plumbing needs!"},"url":"https://www.angi.com/companylist/us/ma/west-springfield/steve%27s-plumbing-and-heating-llc-reviews-2168740.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"New England Handyman & Rmodeling","address":{"@type":"PostalAddress","addressRegion":"MA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"James W."},"reviewBody":"We found them on Angie’s List. The guy did a really good job. The price was about $45000 between the two bathrooms. We had a special bathtub put in one of the bathrooms which has a door; so you can walk in since my wife has problems with her leg. There is a built-in seat and everything. In one of the bathrooms, one of the walls went into the bedroom and I had a closet. We had them move a washer and dryer from the basement about two floors up. They made that closet have an area where we could have our washer and dryer because we get tired going down with the clothes all the time. So, they did all that and connected the plumbing as well as electricity for that also. We looked at 3 or 4 estimates and we didn’t go completely by the cheapest, but they were certainly more reasonable than 2 or 3 other estimates. The quality of their work was excellent. Their responsiveness was very good. We had our kitchen renovated a couple of years ago and it was like night and day working with them. The guy that runs the company came out. We talked with him and he was very nice. He has a lot of different people who work with him like electricians and plumbers. Bill Collins is the carpenter and he was here almost all the time. He was really good and excellent. I really liked him. Every time he used to leave, he used to say that he didn’t clean up and tried to do his best. The other one didn’t put plastic up and there was dust everywhere. We had another guy before who used to come just for 3 or 4 days, but Bill Collins was incredible. He used to always call and let me know when he was coming. He would be on time when he came. There was a certain cabinet that we wanted to keep in our bathrooms. We have been in this house since 1975. So, Bill took it outside and completely sanded it down. It looks brand new and beautiful now. So, that’s the other thing that impressed me. Richard Miller owns and runs Case Handyman & Remodeling. He is really good too. I really like him. We went with him to Springfield. He met us and we picked out different fixtures, toilet commode, bathroom sinks and all that kind of stuff. He was here a number of times. So, both Bill and Richard were really excellent. I would definitely use their services in the future too. We interviewed 3 or 4 different companies and Case Handyman was by far the best. We were more than satisfied when it was set and done. So, we felt that we had chosen wisely. It was an excellent experience."},"url":"https://www.angi.com/companylist/us/ma/west-springfield/new-england-handyman-and-rmodeling-reviews-402441.htm"},"position":10}]}
Toilet Service reviews from real Angi homeowners in Turners Falls, MA
Last update on October 14, 2025
Siqi L.
1.0
12/2019
I don't know where to start about the awful work that they did. John Asselin, the owner of the company is a talker who can't meet what he says. I can't even count how many times that John lied to me. 1. He said that he used the grout that he had in my bathroom floor & walls instead of the...
Ileana C.
5.0
04/2019
Tim is incredible. I have been looking for a reliable plumber for a while to install a new toilet at a reasonable price. After going through many plumbers, I found Barthelette Plumbing. Tim was very responsive and quickly came to do the job. He removed and disposed of the old toilet and...
Amanda H.
5.0
07/2018
This is a fantastic company. We first came across them to install a dishwasher and to replace a leaking toilet and some pipes. The plumber, Adam, set up not only the plumbing but also the electricity and carpentry work with two different folks. He responded quickly to texts or phone calls and...
The installers measured and offered a choice of tile layouts. They put down drop clothes where needed. They worked cooperatively with my plumber and assisted in removing one of two toilets. Since bothe bathrooms were being done, they scheduled the work so that I would not be without a working...
We had heard the toilet running for a while and were unable to adjust the arm inside the tank (it turned out the gasket had simply disintegrated). When we noticed the leaking, we called Jim and he offered to come by that day, tho' we were willing to wait until Monday! He replaced the...
Diana S.
1.0
04/2012
We have a toilet that runs intermittently. We have had o.k. luck with them before but this time the repair man came, said because it was not running at that moment, there was nothing he could do. He made no attempt to figure out anything but left immediately and then still charged us $80. I...
Joan C.
5.0
12/2011
With the holidays approaching, we were afraid that our toilet would die at the least convenient moment! We found Steve's Plumbing on your list and placed the call. Steve answered and said that although he was on the road, he would try to get to us that very afternoon! He came exactly when...
James W.
5.0
12/2011
We found them on Angie’s List. The guy did a really good job. The price was about $45000 between the two bathrooms. We had a special bathtub put in one of the bathrooms which has a door; so you can walk in since my wife has problems with her leg. There is a built-in seat and everything. In...
With over 70 years of experience in home improvement, Long Home Products is the industry-leading company you can trust to give you peace of mind. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We are experts in all aspects of roofing, bathroom, window and door projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!
"Long home came to my house today, did a thorough inspection on my roof, explained everything that they would do to fix the problems on my roof. I feel very comfortable with this company and decided to move forward the very first day. Thanks for your help Long home!"
Kendra J on July 2025
With over 70 years of experience in home improvement, Long Home Products is the industry-leading company you can trust to give you peace of mind. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We are experts in all aspects of roofing, bathroom, window and door projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!
"Long home came to my house today, did a thorough inspection on my roof, explained everything that they would do to fix the problems on my roof. I feel very comfortable with this company and decided to move forward the very first day. Thanks for your help Long home!"
We focus on all kinds of drainage blockage and drain cleaning! We can do anywhere from 1-1/2” line to 10” line. We also can do water jetting, grease issues, smaller drain cleaning (like for slow drain sinks, toilets, floor drains, etc), camera pipe inspections, underground pipe locating, and more! We offer a diverse range of services tailored to meet the unique needs of every customer. We take a personalized approach to each project. We work closely with our clients to understand their vision, preferences, and budgetary requirements. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!
"Fast, friendly service. They went the extra mile from the original job and fixed out basement sink. Thanks!"
Rob C on March 2025
We focus on all kinds of drainage blockage and drain cleaning! We can do anywhere from 1-1/2” line to 10” line. We also can do water jetting, grease issues, smaller drain cleaning (like for slow drain sinks, toilets, floor drains, etc), camera pipe inspections, underground pipe locating, and more! We offer a diverse range of services tailored to meet the unique needs of every customer. We take a personalized approach to each project. We work closely with our clients to understand their vision, preferences, and budgetary requirements. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!
"Fast, friendly service. They went the extra mile from the original job and fixed out basement sink. Thanks!"
Full service drain cleaning company with only highly experienced technicians.24 hour service at 1 fair rate.Satisfaction guaranteed.Minimum 30 day warranty on all work.
"Very happy with the company. We will use them in the future."
Nikki T on March 2023
Full service drain cleaning company with only highly experienced technicians.24 hour service at 1 fair rate.Satisfaction guaranteed.Minimum 30 day warranty on all work.
"Very happy with the company. We will use them in the future."
Onyx Marble & Granite is a small family business, it is very important for us to have satisfied customers. Top Quality and Great Customer Services Are Our Priorities. We serve the entire Massachusetts state including the islands. Dear Valued Customers, We appreciate all the safe healthy concerns and actions that the government and all its agencies are taking in order to resolve this COVID-19 crisis. As a building industry supplier, Onyx Marble & Granite is an essential service for the housing and commercial construction industry and it is allowed to continue its operation. While our showroom will by appointment only , we will continue to provide our quality customer service remotely by taking all orders via email, and then coordinate templates and/or installations. We take the health and safety of our employees and customers very seriously and continue to follow CDC recommendations, such as frequently sanitizing our showrooms, warehouses, and all common areas. In addition, our employees continue to adhere to a protocol of frequent hand-washing, respiratory etiquette, and safe social distancing. Please contact us with any other inquires or concerns you may have. Here are the emails you can use to contact us: [email protected][email protected]
"They have been great with the estimate process so far."
Rob C on March 2021
Onyx Marble & Granite is a small family business, it is very important for us to have satisfied customers. Top Quality and Great Customer Services Are Our Priorities. We serve the entire Massachusetts state including the islands. Dear Valued Customers, We appreciate all the safe healthy concerns and actions that the government and all its agencies are taking in order to resolve this COVID-19 crisis. As a building industry supplier, Onyx Marble & Granite is an essential service for the housing and commercial construction industry and it is allowed to continue its operation. While our showroom will by appointment only , we will continue to provide our quality customer service remotely by taking all orders via email, and then coordinate templates and/or installations. We take the health and safety of our employees and customers very seriously and continue to follow CDC recommendations, such as frequently sanitizing our showrooms, warehouses, and all common areas. In addition, our employees continue to adhere to a protocol of frequent hand-washing, respiratory etiquette, and safe social distancing. Please contact us with any other inquires or concerns you may have. Here are the emails you can use to contact us: [email protected][email protected]
"They have been great with the estimate process so far."
Here at Brothers Home Improvement, we sustain our business on quality and integrity. With over 43 years of combined experience, we are experts in every aspect of home improvement and are committed to quality workmanship and competitive rates. We look forward to earning your business
"They did a good job."
April H on December 2022
Here at Brothers Home Improvement, we sustain our business on quality and integrity. With over 43 years of combined experience, we are experts in every aspect of home improvement and are committed to quality workmanship and competitive rates. We look forward to earning your business
Additional service area - Cohasset, Fitchburg, Worcester, portions of Chelsea-Saugus, Chelmsford Counties. South Shore & Cape Cod and All of Rhode Island. Family owned and operated since 1984. Additional email - [email protected]. Additional phone - (800) 439-0788. Additional DBA - Pioneer Basement Waterproofing Inc.
"Went well. pumps replaced"
Esther H on August 2022
Additional service area - Cohasset, Fitchburg, Worcester, portions of Chelsea-Saugus, Chelmsford Counties. South Shore & Cape Cod and All of Rhode Island. Family owned and operated since 1984. Additional email - [email protected]. Additional phone - (800) 439-0788. Additional DBA - Pioneer Basement Waterproofing Inc.
Family own business, more than a decade of experience, we work with attention to all details to the total customer's satisfaction. years of experience, with solid references. We deliver construction in general and house cleaning services.
"Great service every time, always on time, good communication."
Randy M on March 2025
Family own business, more than a decade of experience, we work with attention to all details to the total customer's satisfaction. years of experience, with solid references. We deliver construction in general and house cleaning services.
"Great service every time, always on time, good communication."
I have 7 years experience and specialize in plumbing , heating and cooling, and water filtration services. I pride myself on the quality work I provide, while delivering great customer service at a fair price. I'm also bilingual (Spanish, English) and available for emergency services. Please see some of the services I offer below and call -or- click to schedule an estimate today!
"They were running a bit behind but were highly communicative. They came in very professional/quick and fair with their pricing! I would 100% hire again!"
Luba C on March 2025
I have 7 years experience and specialize in plumbing , heating and cooling, and water filtration services. I pride myself on the quality work I provide, while delivering great customer service at a fair price. I'm also bilingual (Spanish, English) and available for emergency services. Please see some of the services I offer below and call -or- click to schedule an estimate today!
"They were running a bit behind but were highly communicative. They came in very professional/quick and fair with their pricing! I would 100% hire again!"
Good work guarantee. I love making our customer's happy
"I was very impressed working with this company. Communication was superb right off the bat. We went over the job in detail, and it was completed perfectly. The company is very professional and pays attention to every detail. The price was good too! They also cleaned the area thoroughly and my property looks exquisite. Hire this company with confidence. Thank you!"
John C on October 2025
Good work guarantee. I love making our customer's happy
"I was very impressed working with this company. Communication was superb right off the bat. We went over the job in detail, and it was completed perfectly. The company is very professional and pays attention to every detail. The price was good too! They also cleaned the area thoroughly and my property looks exquisite. Hire this company with confidence. Thank you!"
We pride ourselves on reliability, communication, integrity, and quality work. We are experts in our trade. We look forward to earning your business! Please call 978-941 5561 For all drain and sewer services
"Bright knows exactly what he's doing and how to fix a major plumbing issue. Very professional, prompt, has very clear communication, is hard working, very hard working, and personable. He has the proper equipment do diagnose and fix the problem in a timely manner. His knowledge of plumbing is also exemplary. It was a pleasure doing business with him and will hire him for future jobs. Thank you Bright!"
Ava D on January 2022
We pride ourselves on reliability, communication, integrity, and quality work. We are experts in our trade. We look forward to earning your business! Please call 978-941 5561 For all drain and sewer services
"Bright knows exactly what he's doing and how to fix a major plumbing issue. Very professional, prompt, has very clear communication, is hard working, very hard working, and personable. He has the proper equipment do diagnose and fix the problem in a timely manner. His knowledge of plumbing is also exemplary. It was a pleasure doing business with him and will hire him for future jobs. Thank you Bright!"
Ava D on January 2022
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FAQs for toilet service projects in Turners Falls, MA
The cost of home remodeling is $50,000 for the average homeowner. However, this cost can range anywhere from $3,000 for a small projectto $170,000 for a whole home remodel. Factors like project size, location, and room type all affect your overall cost. For example, bedroom remodeling costs are one of the least expensive projects, costing about $1,500 to $5,500 per bedroom. However, a kitchen remodel has a significant cost range, totaling anywhere from $14,500 to over $70,000.
Yes, most states require plumbers to be licensed, and for good reason. Hiring an unlicensed plumber could lead to poor quality work, costly future expenses, and potential code violations.
As you browse our pro listings, take note of the “Angi Approved” badge. Angi Approved businesses meet our standards for certification which include:
The owner, principal, or relevant manager passed a criminal background check
Required to have applicable state and local licenses
Maintain an average star rating of 3.0 or better on our network, if they have at least one review
Paying to advertise their services
Meeting any other eligibility criteria required by Angi
Keep in mind licensing is different from certifications. A license is a legal requirement to operate a business, while certifications are voluntary.
Yes, most states require home remodeling contractors to be licensed, and for good reason. Hiring an unlicensed home remodeling contractor could lead to poor quality work, costly future expenses, and potential code violations.
As you browse our pro listings, take note of the “Angi Approved” badge. Angi Approved businesses meet our standards for certification which include:
The owner, principal, or relevant manager passed a criminal background check
Required to have applicable state and local licenses
Maintain an average star rating of 3.0 or better on our network, if they have at least one review
Paying to advertise their services
Meeting any other eligibility criteria required by Angi
Keep in mind licensing is different from certifications. A license is a legal requirement to operate a business, while certifications are voluntary.
The best time of year to remodel your home is late winter and early spring when fewer homeowners are thinking about projects and pros are more available. Also consider the type of remodel you want and plan ahead as much as possible. For example, the summer is a great time of year to update your fireplace, but winter is a better option for fixing foundations and building room additions.
The average cost to hire a plumber is around $100 an hour but can vary between $45 and $200 an hour depending on the plumber’s experience and the repair that you need. It’s also important to note that these prices can go up on holidays, and emergency plumber rates average $150 per hour, in addition to a flat-rate trip fee of $100 to $350.
The Turners Falls, MA homeowners’ guide to toilet services
From average costs to expert advice, get all the answers you need to get your job done.
If you need to pump sewage waste uphill to reach a septic tank or street sewer, you may need a dedicated grinder pump. Follow our guide to determine how much a sewer grinder pump costs and any prices that may creep up during the install.