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Steve's Plumbing & Heating LLC

About us

Steve’s Plumbing and Heating Company has been serving Western Massachusetts since 1978. It is a full service company that specializes in boiler replacements. The company is licensed and insured and operates out of a well-stocked facility at 759 Memorial Avenue in West Springfield. Owner operated.

Business highlights

47 years of experience

Services we offer

Residential & commercial water heater, gas & water piping., kitchen & bathroom

Amenities

Free Estimates

Yes

Reviews
4.948 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
0%
2
0%
1
2%
Showing 1-25 of 48 reviews
James J.
Oct 2017
5.0
Yes, I recommend this pro
$1,500
Arrived on time, reasonable rate, great job. Aaron cleaned up after the job. No mess and installation works great. Attention to details and quality of workmanship shows.

Pam S.
Dec 2016
5.0
Yes, I recommend this pro
$5,500
Steve's responded promptly to a request for an estimate to replace our forty year old boiler which was beginning to be unreliable. Their price was very reasonable and we decided to proceed. Aaron, the technician, was reliable and prompt, arriving as scheduled and finishing the job within the day. There were some challenges due to the location of the previous boiler (in a closet, basically) - but Aaron worked his magic. The heat has been consistent, accurate and, most importantly, QUIET since the installation. We are more than happy and would use Steve's again in a heartbeat!

Donald H.
Oct 2016
5.0
Yes, I recommend this pro
Great work.!!

Michael B.
Aug 2016
5.0
Yes, I recommend this pro
Excellent. no problems at all . Always there on time

Winifred C.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Robert F.
May 2016
5.0
Yes, I recommend this pro
unknown

Barbara S.
Mar 2016
5.0
Yes, I recommend this pro
$950
I called Steve with a problem with our tankless oil burner.  We were not getting enough hot water.  He answered the phone immediately and made an appointment for a few days later.  I had had other estimates for installing a new indirect water heater which was supposed to be more efficient.  All were Very expensive.  When Steve looked at our set-up, he explained that we would probably not recoup the expense of an indirect system.  He said that he could replace the bad coil in our boiler, which he did.  He saved us at least several thousand dollars, plus we have plentiful hot water again.  Steve is very responsive, easy to reach via phone.  I am very impressed with Steve's Plumbing and would definitely call them again.  He is honest, professional, and he does excellent work.

Bonnie K.
Jan 2016
4.0
$1,600
.

Robert F.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Peter W.
May 2015
5.0
Yes, I recommend this pro
I had a leak and they came and repaired it. He said he would call to after Christmas to install a toilet and he never did or send me a bill. He did the job pretty fast.

Michael C.
Apr 2015
5.0
Yes, I recommend this pro
$1,200
Very quick response, took pic with phone with details of leaking part and they were here the same day with the part and repaired. Excellent response and friendly service.

Thomas G.
Feb 2015
5.0
Yes, I recommend this pro
$4,000
They replaced all the pipes in the house in a few days with only about a weeks notice.  This was good considering it is the middle of the winter because they do heating as well.  Any small problems I found, they came back and fixed them.

JAMES W.
Dec 2014
5.0
Yes, I recommend this pro
$200

Outstanding service, prompt, got right to work, knew what he was doing.



Matthew C.
Dec 2014
5.0
Yes, I recommend this pro
$2,000
We was very good.

Judy S.
Nov 2014
5.0
Yes, I recommend this pro
$165

Wonderful!  The owner researched and found that the part needed for the kitchen faucet was guaranteed, so a free replacement part was ordered.  Steve's Plumbing provides efficient service and their customer service is the best.  The men are reliable and their work is exceptional.  I'd recommend them to anyone, and I have.




Norma M.
Nov 2014
4.0
Yes, I recommend this pro
$185
Maintenance service went very well. Representative explained the problem and made the repairs on site. Service was complete and professional.

Cecelia R.
Oct 2014
5.0
Yes, I recommend this pro
$210
Went well

Norman D.
Oct 2014
5.0
Yes, I recommend this pro
Great expericence,  Informed me that his guys would be there around 2 and they were there just shortly after, took them less than two hours and the main water was back on in the house.  Friendly, informative, courtious staff!!!!
Would recommend Steve's Plumbing and Heating, and already have given his name to a couple of friends who were looking for a plumber!!!!

Susan R.
Oct 2014
5.0
Yes, I recommend this pro
unknown

G M.
Aug 2014
5.0
Yes, I recommend this pro
$110
went well - we now use Steve whenever we need a plumber

Dennis C.
Jun 2014
5.0
Yes, I recommend this pro
$650
He is very professional and thorough.  I was pleased with his work.

Betty F.
Jun 2014
5.0
Yes, I recommend this pro
$500
Excellent.  All problems solved.

Ronald M.
May 2014
5.0
Yes, I recommend this pro
$6,000
Did a great job. Showed up when promised. Gave us a great referral to have oil tank removed. Plus was the only one out of multiple plumbers called that was able to repair an old cast iron radiator.

David B.
Apr 2014
5.0
Yes, I recommend this pro
$150
Returned my initial call promptly and scheduled the appointment. Arrived exactly when he said he would, noted that a new part was needed and told me it would probably be available the next day. Received a call the next morning and Steve said he had the part and could be over in 15 minutes if I was available. Again he arrived on time and quickly made the repair. Excellent customer service! For any future plumbing needs my first call will be to Steve. He returns calls promptly and arrives when he says he will and performs top notch work.

Jeffrey C.
Jan 2014
5.0
Yes, I recommend this pro
$900
install landery room  new sink and plumbing
Showing 1-25 of 48

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Steve's Plumbing & Heating LLC is currently rated 4.9 overall out of 5.

Yes, Steve's Plumbing & Heating LLC offers free project estimates.

No, Steve's Plumbing & Heating LLC does not offer eco-friendly accreditations.

No, Steve's Plumbing & Heating LLC does not offer a senior discount.

No, Steve's Plumbing & Heating LLC does not offer emergency services.

No, Steve's Plumbing & Heating LLC does not offer warranties.