
Serving Needham, MA and surrounding areas
Approved
In business since 2015
Customers say: Quality work
"Susan Bathon brings a thorough analytical approach to her work. Being an engineer by training, she brings an objective and scientific approach to offer design options that achieve the right balance of rigor, pragmatism, and aesthetic appeal. I worked with Susan to design the interior space of my condo in Brookline. The unit was cold, plain white, and almost industrial in appearance. Susan worked with me patiently to find the right colors for the walls, rugs for the floors, furniture, window treatments, bathroom fittings, and accessories to transform it and make it feel like a home. She assisted me in shopping trips to furniture stores, rug stores, window treatment outlets and stores that carried rightly priced accessories. She advised me on color choices which was a great learning experience for me. She also researched and offered options at online outlets to buy certain pieces of furniture. I was also able to leverage the trade discounts available to her by working with her, which notably helped reduce the cost of window treatments for my unit. I am extremely pleased with the rug she helped me pick for my living room as it has a medley of vibrant yet soft colors and designs that are amazingly pleasing to the senses and spark resilience and warmth when I enter my living room after a long work day. Susan is also extremely knowledgeable and generous in sharing many tips, tricks and solutions for fixing problems or getting around gaps that I encountered in my new place. For example, the shower in the bathroom was beautiful with marvelous tiling but lacked the necessary shelving to hold bath products. Susan gave me three distinct options with their pros and cons to address this issue and the information she summarized for me was instrumental in informing my approach to bridge this gap in a way that achieved the perfect balance of practical comfort and aesthetic appeal. This is one of many examples of how her engineering mindset coupled with sophistication in interior design work brought tangible value. Susan is amazingly organized and carefully records her work methodically using the Milanote app for collaborative work with her clients. Being a professional with an active work schedule including travels, I was particular about the days and times when I was available for design consultation meetings and shopping trips. Susan was understanding and accommodated my needs. Susan is a very resilient, self-aware and astute professional with a great sense of humor. She builds trust and listens actively to understand the needs of her clients. She regularly watched out for blind spots in my field of vision and advised me proactively to carefully re-consider certain choices I was leaning towards initially (e.g., wall colors) to ensure that I did not prematurely select something sub-optimal for my space that could have clashed with other design choices I had already made. Not being knowledgeable in the principles of interior design, I appreciated this proactive advisory approach she took to safeguard the quality of my design selections. We were open and honest about our expectations and preferences with each other and she was perfectly fine with my brutal honesty and allowed me to express my likes and dislikes throughout our work together. Iâ m grateful for the opportunity I had to work with Susan and highly recommend her services for interior design. If you hire Susan, youâ ll not just have your place designed elegantly, but will end up with an intellectually engaging experience characterized by learning and broadening of your horizons."


































































