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Nashoba Air & BoilerWorks
Heating and Air Conditioning Service, Water Heater Service, Plumbing,
About us
Award-winning service company with 40+ employees. Flat rates on all repairs. Additional fees may apply for emergency services. New system financing through Wells Fargo. Angie’s List member discount and Website coupons are available. Additional DBAs: Nashoba Air, Inc & Heating, Cooling; Air Quality & Duct Cleaning.
Business highlights
Emergency services offered
23 years of experience
Services we offer
Heating and Cooling system installation, repair & maintenance; heaters, furnaces & boilers; heat pumps; air conditioning; ductless mini-splits; air filters & water panels; indoor air quality & purification; duct cleaning & sealing; water heaters; whole home humidifiers; heating & cooling accessories, including surge protectors, thermostats, carbon monoxide detectors and glycol/antifreeze feeders. All equipment brands, including Lennox, Trane, Goodman, Burnham, Spacepak & Fujitsu.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 2
Assorted photos uploaded by Nashoba Air & BoilerWorks
Reviews
4.8148 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 7% | ||
| 1% | ||
| 1% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 148 reviews
Joanne W.
Jul 2020
FREDERIC T.
Jun 2020
The electrician did a "Great Job", but their prices are too expensive. - $300 to install a fan. - An outlet that cost max $30, was charged $128 + $75 for troubleshooting. I will not use them anymore.
Response from Nashoba Air & BoilerWorks
"We certainly understand your concern. The quotes provided included more than just the cost to install the fixtures. In the case of the outlet we discovered significant wiring issues that posed safety hazards that needed to be addressed before installation. Costs to install fans vary depending on the height of the ceiling. Once installations are complete we cover all our work with written guarantees."
Meihua T.
May 2018
Professional and responsive. Far overpriced. Replaced the AC control circuit board, a furnace fuse and a circuit breaker in the compressor. Total charge $1208.
Response from Nashoba Air & BoilerWorks
"Sorry that you had a power surge at your home. The control board was about half that cost - unfortunately other electrical components had to get replaced as well. So that drove the cost up quite a bit. I am glad we were able to get two guys out there to assist you last night and get you back up and running within a few hours. We appreciate the review!"
Sandy K.
May 2018
Approaching a holiday weekend it was difficult to find a plumber to call back but that was serendipity because I ended up finding the right plumbers! Called in the morning, emailed in photos of my leaking water heater and got a new unit completely installed by two great guys by 3 pm! Couldn’t have asked for better people to work with. Thank you. ??
Response from Nashoba Air & BoilerWorks
"So glad we were able to take care of your home so quickly! We appreciate the feedback."
Joan P.
Feb 2018
Response from Nashoba Air & BoilerWorks
"We have never serviced this address. This must be another company. We are located in Littleton, MA and rarely service Lancaster area. We appreciate if you could revisit the name and address of the company whom serviced your home. It was not us."
Noel U.
Dec 2017
Re: the common wire - we actually had an unused one present, so he told me how and where to attach it, and left - no charge. Re: the service, the tech was again pleasant, well-informed ,and professional. He took his time and identified potential issues that none of the techs from another company (who had been servicing my HVAC for the past 5+ years) had ever found. Very impressed, and all for slightly cheaper than the other company - I will be sticking with this company from now on!
Qian C.
Nov 2017
Later, they actually sent their manager Mark to take another look who is more knowledgeable for the steam radiator system and finally found several leakages from radiator supply valves and other minor issues. They gave me a quote to replace valves and vents. Since then I have been tighten the nuts over the weekend and seems to fix most of the leakages.
Response from Nashoba Air & BoilerWorks
"Glad you have a temporary fix, [Member Name Removed]. Just give us a call when you are ready for next steps. Have a wonderful day!"
Kristin B.
Nov 2017
Wonderfully, all interactions from the estimate\scope of work visit, scheduling, installation and follow up was straightforward and as pleasant as possible.
Kenneth W.
Oct 2017
well
Betsy U.
Oct 2017
.
Andrew B.
Oct 2017
Job well done
CHARLES C.
Sep 2017
Everything was very professional: Bruce provided very clear proposals, with options, plus information on how to obtain various rebates that substantially reduced the cost. Joe and his team, working within a fairly confined space, fit everything in beautifully. Joe also provided very complete instructions on how things worked and what I needed to do to maintain the system.
John J.
Sep 2017
Wonderful. Arrived on time. Took all day. Company sent over five more people to help after their jobs were finished. All were professional and did a great job.
Response from Nashoba Air & BoilerWorks
"We are glad you were pleased with our services, [Member Name Removed]. Keep us posted as to your electricity savings next summer."
David G.
Aug 2017
I've been using them for a while. They're prompt. They were friendly from a making an appointment perspective. They guy who came out was friendly. He was clean, quiet, and knowledgeable. They didn't try to gouge me. It was perfect.
Kei K.
Jul 2017
They are great. They are pretty expensive. They are pretty professional. They are always able to address the root cause of the problem instead of just coming to fix something that looks like its broken. We just go with them cause we can be assured the problem will be fixed. There was a previous installer who did not know what they were doing with a mini split. They were terrible. We tried to have the original contractor come back and fix the problem for free over and over and then they walked out. So eventually we got Nashoba come out and fix the problem
Kei K.
Jul 2017
.
Kevin R.
Jun 2017
I have worked pretty consistently with Nashoba Air & BoilerWorks. They do plumbing, air, boilers and all sorts of things.
Kenneth W.
Mar 2017
Perhaps they could be a little more competitive on their pricing. We us them because they installed our original system. They do good work.
James C.
Feb 2017
Due to the fact I was out of hot water. Nashoba Air and Boiler works wasted no time installing my new hot water tank. Fast, friendly, clean, quality work from these people!
Response from Nashoba Air & BoilerWorks
"Thanks for sharing your experience. We greatly appreciate the feedback. Stay warm during this storm!"
Andrew W.
Jan 2017
They were going to charge $95 per inspection point for a total of $380 assuming there were no other issues than the ones I had. This inspection fee is not waived if they then do the work and so any repairs would be on top of that. They clearly did not want my business and so I did not even bother asking about the air systems or upgrades to the furnace. It was not clear if those visits would cost $95 each as well. I understand the need to filter out time wasters, but I was shocked to be treated as one. What I liked about the website was the following comment: "Since our very beginning, Nashoba Air has serviced the geographic areas in which we were located – first Westford, then Chelmsford, and Littleton. Over the years our service areas have expanded, but we continue to value our connections to the community. We not only work here … we live here!" I was disappointed to be turned away so abruptly. I live here too and now have to go elsewhere for help.
Response from Nashoba Air & BoilerWorks
"Hi Mr. [Member Name Removed] - the last time we were at your home was for a free estimate in 2005. Is it possible you phoned a different company? If you could please phone the office and speak with me directly, I would like to understand if it was another company and what happened. Nashoba Air & BoilerWorks also charges a $95 trip/diagnostic fee. The repair cost is in addition to that. If you were looking for a replacement system, there is no charge as that would be a consultant coming out - not a technician. Please call to discuss - 978 486 0600 x112. Thank you!"
Bill C.
Dec 2016
Extremely well. Our interactions were professional. Recommendation was I needed a replacement, but I decided on a different contractor. However, their proposal was professional and detailed. They were extremely helpful and prompt in answering my questions.
Sankar S.
Dec 2016
.
Mike Y.
Nov 2016
I first started using them about 4 years ago and have been using them since.
Mike Y.
Nov 2016
They're good.
Brent H.
Nov 2016
They were the best. Bruce helped us throughout the process. He made the rebate program and MassSave loan easy to navigate. Everyone of the installers and techs went above and beyond to ensure a quality job with high customer satisfaction.
Response from Nashoba Air & BoilerWorks
"We are so glad you were completely satisfied. Converting from oil to gas will not be a disappointment! You will enjoy clean air and you should expect lower utility bills with your high efficient Alpine boiler. Thank you for taking the time to submit a review."
Licensing
Insured
State Contractor License Requirements
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FAQ
Nashoba Air & BoilerWorks is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Nashoba Air & BoilerWorks accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Nashoba Air & BoilerWorks offers free project estimates.
Yes, Nashoba Air & BoilerWorks offers eco-friendly accreditations.
No, Nashoba Air & BoilerWorks does not offer a senior discount.
Yes, Nashoba Air & BoilerWorks offers emergency services.
Yes, Nashoba Air & BoilerWorks offers warranties.
Nashoba Air & BoilerWorks offers the following services: Heating and Cooling system installation, repair & maintenance; heaters, furnaces & boilers; heat pumps; air conditioning; ductless mini-splits; air filters & water panels; indoor air quality & purification; duct cleaning & sealing; water heaters; whole home humidifiers; heating & cooling accessories, including surge protectors, thermostats, carbon monoxide detectors and glycol/antifreeze feeders. All equipment brands, including Lennox, Trane, Goodman, Burnham, Spacepak & Fujitsu.