Get matched with top furnace repair pros in Medway, MA

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"Absolute ripoff, along with shady business practices. They were prompt and courteous, but that's about it. The technician came and had to replace a $200 part on my boiler, it took him under an hour to do the work. A simple Google search showed at least 10 places to buy the exact part, all around $200. No other parts were needed for this repair, I researched what is involved. I was charged almost $1000, including their $89 diagnostic fee just to walk in the door. So apparently it's a $600+/hour labor rate? I'm obviously in the wrong line of work. This was not an off hours emergency call either, it was a scheduled appointment in the middle of a weekday. The shadiest part of the entire thing was that on the invoice (that they email you later) they bury all the cost, it's not itemized i.e. labor vs parts cost. It just says replaced (part) = $1000. A super scummy and shady way to run a "professional" business, taking advantage of people who don't know any better. I wouldn't be surprised if they also sell used cars. Never again Gervais. You've all been warned."

"Very professional and very good work, super recommended!!"

"He reattached the air condition hose to the vent but never came back with the part he said I needed and would not return my calls. He never finished the job. I hired someone else to complete his work. Beware."

"Scott was great, offered a fair price, was flexible for scheduling, and finished the job quickly and well. We had a Bath fan install + an exterior electrical outlet installed and he was able to get it done within a few hours. The install looks clean and he took care to clean up afterwards too. Great work Scott! Thank you!"

"Very professional."

"Fantastic experience from Sean with his timely and thorough explanation of the entire process to Raphael, Fernando and Antonio. very efficient and fast install. they left my home cleaner then it was before they started. Everything was point on. Delivery time of the equipment to installation day. The install was set up for between 8 and 9 am, the crew was here at 8 am and worked through the day and completed the job the same day. Highly recommend Pro Heating and cooling. Thank you guys "

"CMA Chris was great, got back to my shortly after a contracted him.His estimate was spot on. Job was finished faster then I expected."

"It was easy. He came and looked at the project before giving a price. Everything was done cleanly in one day with the things that I wanted."

"The guys at Modern Energy did an excellent job, Ryan was VERY responsive and got me the best deal possible. These past two summers showed how beneficial this type of system mini-splits are. Highly recommend!"