Get matched with top exhaust fan installation pros in Newbury, MA

"After a little phone and text tagging, George showed up today and completed the job."

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."

"Jonathan installed breakers and 50A outlets in my garage for car charging. He has very reasonable pricing (obtained multiple quotes), and he completed the job efficiently while addressing many requests. He is a contractor who responds quickly, even after the initial payment!"

"Great work!"

"Thank you Joe/McCurdy electrical for coming on very short notice. I appreciate the time and care you took to figure out our electrical needs for the installation of a whole house water filtration system. Thank you also for the advice on some other projects we plan to do in the near future."

"They were fantastic! Start to finish they were great on time and on budget!"

"It went seamlessly well. Great dudes and they even fixed some light switches for me for free!!"

"Getting scheduled was a little difficult but I can't deduct any stars for that. Clearly Moses Electric is busy because they do quality work and the communication on getting scheduled was fantastic. I had them do four different things; they gave me a fair price and did it quickly and cleanly. They cleaned up after themselves -- no pieces of copper or wire jacketing laying around for the dog to find. I couldn't be happier."

"Excellent for maintenance service and emergency work. I subscribed to their maintenance service for several years before they raised the rate, and they always did fine work. When I switched to another maintenance company that missed a flaw in my furnace which caused it to fail on season startup, AccuTemp came out to diagnose the problem the same day with no contract, got the large expensive replacement part for free under warranty, and had it fully installed and working again within 2 calendar days. All that for just the cost of a day's labor!"