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"The work was fantastic; I wouldn't call anyone but Gold Star. My husband and I unexpectedly took in a rescue puppy, and spent an entire day calling around and scheduling fencing estimates in order to get a fence in ASAP. We cancelled all other appointments after Frank visited our property - there really wasn't a point in meeting with anyone else. Frank's customer service was above and beyond from the jump. Our yard is hilly and has lots of trees, and my husband and I were constrained by both a limited budget and a tight timeline. Frank was the only person who offered multiple solutions for our many issues, and he came up with a creative combination of vinyl and black chain-link set up at specific points on the property so that we have privacy from the street and great curb appeal, but we didn't blow the budget. He even gave us multiple estimates so we could choose the fencing we'd be happiest with, and was really willing to negotiate pricing/design with us when the best option was out-of-budget. Our fence was completed in less than 4 weeks after the initial estimate - which is bananas-fast considering the work had to be halted multiple times due to inclement weather and was slowed due to the unexpected 3-feet of shale rock under our lawn that they had to jackhammer through and dig out before setting our posts. Brian and his team were incredibly professional; they kept my husband and I updated about project progress, explained what they were doing when they did it, and were very kind when the puppy bothered them for pets on our lunchtime walk. They always left the work site neat, and would literally work until dark - I think everyone knew how eager we were to get this thing done and let the puppy run around. We also noticed the small, thoughtful things the team did - like attach a few rebar stakes in places where our puppy could try to dig out, or place rocks that they'd excavated on the outside of the chain-link to make our yard more even more dig-proof. Brian told us at the end of the job this was the toughest yard he'd worked in 5 years - but we would never have known it. The guys worked seamlessly, and our fence looks beautiful, polished, and most importantly - secure for our puppy. Three happy customers for life here :)"

"Avoid this company at all costs. They installed my boiler but made basic mistakes that required multiple visits to fix, wasting my time and causing unnecessary stress. On top of that, they misled me into signing up for a membership over the phone without disclosing the cost—a shady and unethical business practice. If you value competence and honesty, look elsewhere."