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"Great customer service, Work completed in a timely manner"

"Mr. Doug Hicks was prompt and professional. He was very pleasant and helpful. He explained everything in detail. The repairs were done in a reasonable amount of time and he was diligent about making sure everything was working properly before leaving. I sincerely appreciate all of the effort he put into fixing/making the repairs. It is such a relief to finally have the work done. Thank you so much, Mr. Hicks. The service you provided was excellent."

"I was not in search of a lightning rod installed on my home"

"Very professional. Took as much time as needed to answer questions. Very good attention to detail. Even though a few more rods were needed than originally quoted, they stuck to their original quote price. No surprises. I would highly recommend this company."

"Very prompt and excellent work. Would not use anyone else. Best service work ever."

"i decided to go with phil at optimize egs because they offered the best price and they were the only ones to offer to bury my gas line. the other companies were ok with the gas line being attached to the exterior wall. very unprofessional looking. lastly, their workers took pride in their work. to the point that before they left, one of the workers to the time to wipe down my generator and made sure it was clean looking. awesome company and would definitely do business with again"

"Very professional. Did a great job at a fair price."

"Great install/product (so far—brand new unit): However, before Blizzard Jan 2025 heard Optimize electrical panel door rattling/“clanking” when I was outside wrapping pipes before blizzard—asked Optimize to check panel door to ensure it’s flush/secure so snow & ice cannot penetrate their electrical box since NEW. Optimize came to check & said there is nothing they can do with loose/rattling panel door, “not to worry”, that no moisture can get to wiring….?? Door is so loose, you barely press the door & it sinks in/a LOT of play. Tech said they have to “allow some air to get inside box”?? Optimize CHARGED me $150.00 to check loose electrical panel door & did not tighten door.. (DEMCO’s generator panel door, installed by Optimize’s electrical panel, is tight/no banging….??). There would be no banging if Optimize panel door was not loose! Once Generator is installed, you have to pay $150.00 for Optimize to come out to check anything you are concerned about with new Unit, post install."

"I have used this company twice now. They are prompt, communicative, and do an excellent job. I’m happy to have them as a resource for my home and will use them again"

"The problem turned out to be a burned out small electric door switch. I believe the price was way too expensive for the service performed and the price of the door switch. What more can I say? It got done."