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"Great customer service, Work completed in a timely manner"

"Joey did an excellent job. He asked questions pertinent to the issue, then evaluated the unit. He dismissed the trouble and made the necessary repair. He then asked if I would like further evaluation, and I accepted that. He advised that although the unit was working, it had some weak issues that could cause trouble, but considering the urgency of the immediate repair and the age of unit and plan for sale, we choose not to do additional repairs. It does make us aware of what else to watch for. Replaced faulty capacitor and checked lithe components of system."

"I was not in search of a lightning rod installed on my home"

"Very honest, hard working family business. They do the actual work themselves. They don't contract it to strangers. The invoice was lower than the estimate. Very satisfied."

"The electrician was on time & very knowledgeable of the work that needed to be done. He cleaned up after himself and assisted in the setup"

"Sent engineering drawings for review prior to starting work worked over the weekend to beat the insulation schedule on a new build."

"Great install/product (so far—brand new unit): However, before Blizzard Jan 2025 heard Optimize electrical panel door rattling/“clanking” when I was outside wrapping pipes before blizzard—asked Optimize to check panel door to ensure it’s flush/secure so snow & ice cannot penetrate their electrical box since NEW. Optimize came to check & said there is nothing they can do with loose/rattling panel door, “not to worry”, that no moisture can get to wiring….?? Door is so loose, you barely press the door & it sinks in/a LOT of play. Tech said they have to “allow some air to get inside box”?? Optimize CHARGED me $150.00 to check loose electrical panel door & did not tighten door.. (DEMCO’s generator panel door, installed by Optimize’s electrical panel, is tight/no banging….??). There would be no banging if Optimize panel door was not loose! Once Generator is installed, you have to pay $150.00 for Optimize to come out to check anything you are concerned about with new Unit, post install."

"The problem turned out to be a burned out small electric door switch. I believe the price was way too expensive for the service performed and the price of the door switch. What more can I say? It got done."

"They were able to get a technician to our office same day on a Friday . Phones were fixed and we were back in business. Excellent Service!"

"Very professional Sales and installation staff. No pressure sales here. They did not try to oversell product that were not necessary for our situation. The installation crew worked quick. The install was neat and professional."