"On time, professional and knowledgable. Could have sold me a top of the line battery but explained to me why a middle of the line for $100 less would be just as good. Keegan will be doing all my generator maintenance from now on. I highly recommend Keegan and Power Cross."

"Great customer service, Work completed in a timely manner"

"Shaja arrived on time/early, and performed the annual furnace check before winter. All electrical components and some minor cleaning performed. It’s not as involved as the spring check with the AC/compressor, but I appreciate how AccuTemp keeps my unit in tip-top shape. Shaja was very professional and explained everything she would be doing beforehand and gave her finings to me afterwards. Some minor ductwork to be repaired or replaced at some point. I also appreciate AccuTemp being able to accommodate around my work schedule with either an AM or PM slot. They used to not offer such, and now I don’t have to take an entire day off work to meet them. I hope to see Shaja on my next cleaning in the spring, as I really like how thorough she is and the time she takes explaining everything. A price wasn’t posted for the service since I’m enrolled under AccuTemp’s Gold Service Plan which includes seasonal inspections."

"Ed Riley is extremely knowledgeable about what causes lighting and how to protect from it. He explained to me which and how structures develop static electricity that lead to lighting discharges in a way that the physics made sense to me. They were also reasonably priced and kept their word. Definitely recommend them."

"We recommend this company to everybody. They were excellent, on time and great clean work."

"The electrician was on time & very knowledgeable of the work that needed to be done. He cleaned up after himself and assisted in the setup"

"Unfortunately, he was not an electrician which is what I'm looking for, he installed lighting Rods. However, his response time was very prompt."

"Great install/product (so far—brand new unit): However, before Blizzard Jan 2025 heard Optimize electrical panel door rattling/“clanking” when I was outside wrapping pipes before blizzard—asked Optimize to check panel door to ensure it’s flush/secure so snow & ice cannot penetrate their electrical box since NEW. Optimize came to check & said there is nothing they can do with loose/rattling panel door, “not to worry”, that no moisture can get to wiring….?? Door is so loose, you barely press the door & it sinks in/a LOT of play. Tech said they have to “allow some air to get inside box”?? Optimize CHARGED me $150.00 to check loose electrical panel door & did not tighten door.. (DEMCO’s generator panel door, installed by Optimize’s electrical panel, is tight/no banging….??). There would be no banging if Optimize panel door was not loose! Once Generator is installed, you have to pay $150.00 for Optimize to come out to check anything you are concerned about with new Unit, post install."

"Jimmy led me through the steps to check the electrical supply to the dishwasher. The problem was resolved during the call."

"They were able to get a technician to our office same day on a Friday . Phones were fixed and we were back in business. Excellent Service!"