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Air Conditioning Repair questions, answered by experts

The best way to compare HVAC quotes is getting a few detailed quotes from local companies with good reputations. Then, go over the quotes line by line. Protect yourself by insisting on in-person estimates that include equipment manufacturer names, model numbers, SEER ratings, amounts and numbers of materials, details of warranties on equipment and labor, and other specifics. 

Knowing the exact equipment and materials is the only way that you can fairly compare quotes. Quotes that are much lower than others can be a sign that the company isn’t providing the best quality service or materials.

While all portable AC units will collect moisture as part of their cooling and dehumidifying process, whether and how often you need to drain them depends on what kind of unit you have and the natural humidity levels where you live. For example, if you live in a very dry area and have a self-evaporating unit, you may not need to drain your portable AC very often at all. Some units may automatically drain collected moisture out the window through their exhaust vent.

The standard HVAC warranty is around five years. Still, many brands offer an extension to 10 years if you register the product within a specific timeframe, typically 60 to 90 days post-purchase or HVAC installation. Over the past decade, warranty periods have substantially increased, shifting from 3-5 years in the 90s to the now-prevalent 10+ year warranties. Both warranty types cover parts failing due to manufacturer defects, incurring no additional costs. Some manufacturers provide extended warranties surpassing the usual 15- to 20-year window, though these often involve extra fees. 

Window ACs use 500 to 1,400 watts per hour of electricity, while mini-splits use 500 to 700 watts per hour. However, if you need to cool multiple zones in your house, your mini-split can use as much as 2,000 watts per hour. How often you run your system will impact how much electricity you use (and how much you pay per month).

Signs that your air conditioner capacitor is malfunctioning include a smell or smoke coming from the unit, a humming or banging noise when it starts, the system shutting off randomly, higher energy bills, and no cold air blowing out of the unit. Additionally, if your capacitor is bad, the air conditioner may not turn on at all. 

The Lisbon, la homeowners’ guide to air conditioner repairs

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