Ace Fireplace Services

I contacted the provider upon receiving the Angi referral. They contacted me and came the next day to provide an estimate. The technician inspected the chimney and provided an estimate. I agreed to the estimate and charged my credit card for the $1,214.14 deposit. I received two different invoices via email for the deposit and estimate. They were from two different companies, neither of which was A1 Chimney Services. I became suspicious of a possible fraud situation and emailed the address on one of the invoices asking to cancel the service request and receive a refund for the deposit. I sent a second email with no response and spoke to two different representatives with the same request. No one responded. I filed a Better Business Bureau complaint and registered a dispute with my credit card company relative to the deposit. I received a text from an A1 representative on September 26th asking if he could assist me since he saw that the deposit charge was in dispute. I made the same refund request. He said that he could not do anything until the bank finished their investigation. The bank closed the dispute and restored the charge to my credit card on October 19th. I texted the representative again with the refund request. There was no response to request number 6. I have not been contacted again by A1 since 9/26.

Ace Fireplace Services' chimney sweep service is truly exceptional. They used advanced technology to ensure a thorough cleaning process, and my chimney has never looked better. I highly recommend their services.

I had Ace Fireplace Services install custom chimney caps for my home, and the results are stunning. They fit like a glove and have added a touch of sophistication to my chimney. I can't recommend their services enough.

Ace Fireplace Services came to the rescue for my chimney repair. They were quick to pinpoint the issue and worked their magic to fix it. My chimney is now in excellent shape, and I'm a satisfied customer.

I had the pleasure of using A1 Chimney Service recently, and I must say that I was thoroughly impressed with the excellent service they provided. From start to finish, the experience was top-notch. The honesty of their pricing was truly refreshing; there were no hidden fees or surprises. The technician arrived promptly as scheduled and demonstrated a remarkable level of knowledge and expertise. Their proficiency was evident in every aspect of the service, from their thorough assessment to the precise execution of the required tasks. I highly recommend A1 Chimney Service to anyone seeking professional, reliable, and knowledgeable chimney service. They have set a new standard for quality service in their field.