Get matched with top foundation drain installation pros in Waynesburg, KY

"The crew (Lewis White, Chris Jones, Harold Harris, and Derel Davis) where absolute professionals. They had to endure quite unpleasant conditions to get the job done. They were courteous and expedient in the process and they ensured that they cleaned up all messes before they left. We so appreciate their work ethic."

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"I hired Phillips Waterproofing and Concrete for a sump pump and moisture panel installation, and it was a complete nightmare. The work was sloppy and unprofessional: the corners of the moisture panels were left curved, concrete wasn?t poured to the walls, and the sump pump pipe was installed in front of my kitchen cabinets with only a thin, choppy, unfinished pour. I paid over $2,000 for them to stain the concrete, but they never completed the job despite multiple scheduled appointments. They now ignore calls and messages entirely, and both the owner, Kevin Phillips, and son Dylan, have full voicemail boxes. To make matters worse, the original problem?backflow in my half bath?was not resolved, and my home flooded again just weeks after their installation. Because of their negligence, I?ve been forced to spend additional money pursuing legal action to get my money returned. They took $11,000 from me, left my home in an unusable state, and provided zero accountability."

"My name is Wesley, and I am a military Veteran. I recently utilized my VA Home Loan Benefits to purchase a brand new home for me and my son. Typically, one would not anticipate having any foundation defects or waterproofing issues when purchasing a brand new home. However, this was not the case with us. We had major issues with our basement, every time that it rained. I decided to reach out to CSI for assistance. They came out to my home in Somerset, KY and thoroughly inspected my basement. After assessing what the problem was, they quoted me an exceptionally reasonable price, and within one week; my problem was solved. I am completely satisfied with the quality of service that I received from CSI, and I would recommend this company to anyone in Kentucky who is having issues with the their home's foundation or issues with any type of leaks in your basement. CSI can be reached at (888) 857-0007, or at [email protected]. P.S. Tell'em dat "Big Wes" sent'chu. OORAH!!"

"They were wonderful!"

"Fast and efficient"

"The owner, Tanner, could not have been nicer. Very professional!! I could not be any happier with the outcome of their mold remediation and crawl space encapsulation in our crawlspace. Would gladly recommend them to anyone."

"Hired them to pour a concrete pad. Pad was poured 2 months ago, & the quote included removing the forms as well as putting the dirt back around the pad. I've been told repeatedly that they would come back & finish, still haven't come back after 2 months. Texts & phone calls are ignored."

"Best quote from the the companies I contacted. Fast job completion."

"I am very happy with the work and he got it done in a short time and he got me a good price for the work and kept me updated with the process. "