Get matched with top septic tank pros in Summer Shade, KY

"as advertised"

"My experience with LexRooter was excellent. I highly recommend them. I give them the highest rating for the work they did for me. I have owned my home for more than 38 years. Never have a had a sewage back up before. It was coming up through the finished basement floor drain pouring all over the floor. At a time like that a person feels rather helpless. I phoned LexRooter and the dispatcher was warm and professional. Music to my ears, she said a technician would arrive in less than 30 mins. Markiss arrived shortly after I hung up the phone. He listen carefully to the things that I had done in an attempt to unclog the mainline. Immediately he went to his truck and brought in a high-powered snake to snake the basement drain back to the easement at the back of my property . When this snake wasn’t successfully clearing the blockage, he quickly contacted his supervisor. I appreciated this so much because not only was he working with integrity himself, he had the humility to know when he needed to ask for help wasting no time!! I consider that to be a very very valuable resource in any technician. Daniel, his supervisor arrived. I believe he said he has worked for the company for eight years. I appreciated his experience and skill. Daniel impressed me immediately. He was very respectful and yet confident in his own ability to address the problem. He listened to everything I had to say and everything the other technician had to say, and then he moved forward from his experience to do the exact things needed to fix the problem and fix it quickly He explained to me that he needed to use a snake that was a larger gauge which he had in his truck and he told me that the right thing to do was to create a clean out. My house was constructed a long time before and it didn’t have a clean out in the yard and it didn’t have any kind of clean out in the house. He quickly constructed a clean out at very minimal cost that accommodated the larger higher powered snake, which in short order resulted in one of the most wonderful sights a person could have when their house is flooding with sewage -suddenly the basement drain happily started to swallow up, sewage draining very very quickly. Now not only do I have the mainline drain clear and functional, I finally have an easy access clean out. Yay!! The company is very lucky to have Daniel working for them. I feel confident that in every job he has a hand in, not only will the problem be solved, it will be done fairly and as inexpensively as is reasonable. Daniel will leave his customers eager to use LexRooter again if need arises. Markiss and Daniel worked together efficiently. The speed and quality of the work turned a nightmare experience into one that left me with a lot of gratitude in my heart. The bill was also extremely fair."

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"It went great! They were very professional and were here when they said they would be and cleaned up behind themselves. We did have a minor leakage problem with the first rain, but we called and they were back here within a couple of days to fix the problem and we have had no leakage since. I was impressed that they handled the call back so quickly, which to me, says a lot about their integrity. The company that did our original waterproofing has left Kentucky and our "lifetime" transferable warranty is now void, so having been burned once we were a bit leery, but they proved to be a very reliable company. Would not hesitate to recommend or use them again."

"Very disappointed with my experience. Everything related to the actual work is very rushed. They have supervisors come out before the job is finished to sign off on the work. No one showed me any pictures or talked through what was done at the end. I had to ask one of the foreman as he was leaving if he could show us what was done. He seemed surprised I would ask. As a result we were left with an incomplete repair, trash on our property, and damage to our property. I had to call the salesman to get him to come out and he agreed what we had been left with was atrocious. If I hadn't called we would have been stuck with shoddy work, trash, and damage - that's their standard. We scheduled a call back that was a month out to give them plenty of time to get organized and make sure we were getting what we paid for. I was supposed to get refunded for part of the job and I've never seen a dime. The salesman was good enough to include another jack free of cost which I really appreciated. But on the morning of the call back, the crew had no idea about the jack or where to put it, so it was another morning of trying to light a fire under these people to keep their word. This isn't a dishwasher on the fritz, this is my home and tens of thousands of dollars. The lack of organization and respect for me and my home is inexcusable. So I wrote an email to the GM, thinking he'd take some ownership of what had happened and I'd at least get an apology and they'd work internally on improving. Not only did I not get an apology, he was defensive and said it was a "good repair." If that is the standard of a good repair, I'd hate to see a bad one. I'm going to have everything inspected by a structural engineer and will go from there. I've been treated with more respect buying fast food. Spend your money elsewhere."

"Went great. Did a great job and fast to."

"I called Randy for an upflush toilet install. I am so glad I called him! He returned the call promptly, was honest upfront about his workload. He showed up on time when he said he would, polite, professional and an incredibly humble man. Thank you so much for doing an amazing job. We will call again for future jobs!!"

"I live 15 miles from Glasgow, they were at my house for less than 30 min. The charged me $220.50. PS, had no heat when they left, was an electrical problem."

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."