LEX-ROOTER SEWER & DRAIN CLEANING

My experience with LexRooter was excellent. I highly recommend them. I give them the highest rating for the work they did for me. I have owned my home for more than 38 years. Never have a had a sewage back up before. It was coming up through the finished basement floor drain pouring all over the floor. At a time like that a person feels rather helpless. I phoned LexRooter and the dispatcher was warm and professional. Music to my ears, she said a technician would arrive in less than 30 mins. Markiss arrived shortly after I hung up the phone. He listen carefully to the things that I had done in an attempt to unclog the mainline. Immediately he went to his truck and brought in a high-powered snake to snake the basement drain back to the easement at the back of my property . When this snake wasn’t successfully clearing the blockage, he quickly contacted his supervisor. I appreciated this so much because not only was he working with integrity himself, he had the humility to know when he needed to ask for help wasting no time!! I consider that to be a very very valuable resource in any technician. Daniel, his supervisor arrived. I believe he said he has worked for the company for eight years. I appreciated his experience and skill. Daniel impressed me immediately. He was very respectful and yet confident in his own ability to address the problem. He listened to everything I had to say and everything the other technician had to say, and then he moved forward from his experience to do the exact things needed to fix the problem and fix it quickly He explained to me that he needed to use a snake that was a larger gauge which he had in his truck and he told me that the right thing to do was to create a clean out. My house was constructed a long time before and it didn’t have a clean out in the yard and it didn’t have any kind of clean out in the house. He quickly constructed a clean out at very minimal cost that accommodated the larger higher powered snake, which in short order resulted in one of the most wonderful sights a person could have when their house is flooding with sewage -suddenly the basement drain happily started to swallow up, sewage draining very very quickly. Now not only do I have the mainline drain clear and functional, I finally have an easy access clean out. Yay!! The company is very lucky to have Daniel working for them. I feel confident that in every job he has a hand in, not only will the problem be solved, it will be done fairly and as inexpensively as is reasonable. Daniel will leave his customers eager to use LexRooter again if need arises. Markiss and Daniel worked together efficiently. The speed and quality of the work turned a nightmare experience into one that left me with a lot of gratitude in my heart. The bill was also extremely fair.

Shower head replacement

I like them. They are local. He was on time and Tyler was a nice man. They are good. Holly is very nice. They are awesome. Never had an issue. Very knowledgeable and do have guarantee. Can't said enough about them.

Great job, great price

Awesome. Call the day after Thanksgiving, at 7:30am, they were here by 9. Cleaned out the sewer, very nice technician. Unfortunately, they did not get it all out so I called again a few days later and they showed up within the hour and got it right! From Tonya who is in the office to the technician everyone was so professional and polite. Would use again in a heart beat!

They cleared the drain but did not clean up after their work. Too bad they did not really figure out what the real problem was.

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Called that day after noticing the backup.  Was at the house within 45 minutes.  Performed clean-out job as requested.  Price as quoted.

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GREAT! fast response time 2hrs. very knowledgeable, professional ,

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They were really good. They were here for about an hour.

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I had not used them before. They were very quick and on time. They did what they had to do and didn't try to sell other services. No issues came up during the service. It did take them a couple of days to get an appointment.

I called Lex Rooter on a Monday morning, and they were able to respond by lunch time. Nathan was able to access the main line under our house and snake it. He was on-time, courteous, and professional. Their prices beat Roto Rooter by about $100 or so.

Came on the spur of the moment. Did their job in an reasonable time and left no mess.

The first person they sent was an early 20s person who was clearly very new.  He didn't seem to understand the nature of the problem, which my husband and I had already figured out.  But once that guy finally agreed that our analysis was likely correct, the company brought in two other people to fix the problem.  They were polite, efficient, capable and good at responding to my questions.  The job was completed in about ~90 min.  Even better, once they were finished the guy in charge acknowledged (totally on his own) that it probably could have been a one-person job, and didn't charge us the extra-person fee (which would have been around $50) -- a very nice ending to the repair.  All in all, a good experience.

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