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"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"Very polite & efficient- cleaned up well"

"RL Plumbing was great when they were going to get paid but when I asked for the plumber to come back because the trench they dug for the new main waterline did not feel to return it back to its original condition (and the dirt sunk creating a void) and then the plumber ignored my texts, I called the company itself, and the owner was very rude saying that they were VERY busy with other customers to which I responded, I am a customer too but I am asking you to fix my issue. The owner had the plumber text me that he will be out Thursday if weather permits. The weather was clear and sunny that day and this was several weeks ago. I texted him again several times with no reply from him. This company does not honor their warranties. Avoid them! "

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Vinnie and his crew were very thorough. They showed up when expected and took time to listen to concerns about the chimney. They inspected the roof and made recommendations to improve safety and longevity of the structure. Highly recommend!"

"Good communication from start to finish, job was completed in a timely manner and the job site was left clean and orderly. Thank you very much Steven for your help."

"Cody and his crew are so good at what they do. The project came out perfectly. I would highly recommend them if you need any excavation or hard scraping."

"Men did an excellent job and knew exactly what to do. Very curtiious as well."