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    Verified plumbing services reviews

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Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro
Customers say: Super punctual
2016 years of experience
Free onsite estimate

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025


Avatar for AFS Foundation & Waterproofing Specialists

AFS Foundation & Waterproofing Specialists

4.34(
69
)
Approved Pro

AFS Foundation & Waterproofing Specialists

4.34(
69
)
Approved Pro
Customers say: True professional
2000 years of experience
Free onsite estimate

AFS Foundation Repair & Waterproofing Specialists (AFS), A Groundworks Company, specializes in helping homeowners with their foundation repair, waterproofing, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across Alabama, Georgia, Kentucky, Florida, and Tennessee. With fully trained technicians, industry-leading products, and nationally backed warranties, AFS is here to restore your basement, foundation, or crawl space.

"Married Ridley , Cody Stealey and Shawn Lowe did a very good job on water proofing our crawl space. Arrived on time and kept us well informed during the entire job. "

Henson S on October 2025

AFS Foundation Repair & Waterproofing Specialists (AFS), A Groundworks Company, specializes in helping homeowners with their foundation repair, waterproofing, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across Alabama, Georgia, Kentucky, Florida, and Tennessee. With fully trained technicians, industry-leading products, and nationally backed warranties, AFS is here to restore your basement, foundation, or crawl space.

"Married Ridley , Cody Stealey and Shawn Lowe did a very good job on water proofing our crawl space. Arrived on time and kept us well informed during the entire job. "

Henson S on October 2025


Jenga Construction & Demolition

5.00(
5
)
Approved Pro

Jenga Construction & Demolition

5.00(
5
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
2023 years of experience

With years of experience serving the area, we are your solution for all your construction needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Check out our 5 star reviews from happy customers! Call us today so we can discuss your needs and make a plan that fits your budget. Satisfaction guaranteed!

"Todd Halcomb did an Excellent job on my property. For a very fair price."

David K on August 2023

With years of experience serving the area, we are your solution for all your construction needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Check out our 5 star reviews from happy customers! Call us today so we can discuss your needs and make a plan that fits your budget. Satisfaction guaranteed!

"Todd Halcomb did an Excellent job on my property. For a very fair price."

David K on August 2023


Avatar for American Standard Walk-In Tubs

American Standard Walk-In Tubs

4.24(
40
)
Approved Pro

American Standard Walk-In Tubs

4.24(
40
)
Approved Pro
Customers say: Quality work
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers
1929 years of experience

American Standard upholds a longstanding history of excellence. For over 140 years, we have been a leader in providing innovative bathroom products. We have helped thousands of customers bathe in safety, comfort, and independence. Our Walk-In Tubs come with a RevitaJet™ hydrotherapy system with 44 strategically placed air and water jets for the ultimate in therapeutic comfort, and our patented Quick Drain® fast water removal system. With a lifetime warranty for the tub, installation, and labor and a strong legacy, we raise the standard for all Walk-In Tub needs. Contact us today. We offer financing to consumers and we're happy to chat more about this live!

""

Steve R on August 2024

American Standard upholds a longstanding history of excellence. For over 140 years, we have been a leader in providing innovative bathroom products. We have helped thousands of customers bathe in safety, comfort, and independence. Our Walk-In Tubs come with a RevitaJet™ hydrotherapy system with 44 strategically placed air and water jets for the ultimate in therapeutic comfort, and our patented Quick Drain® fast water removal system. With a lifetime warranty for the tub, installation, and labor and a strong legacy, we raise the standard for all Walk-In Tub needs. Contact us today. We offer financing to consumers and we're happy to chat more about this live!

""

Steve R on August 2024


Avatar for PRSM Property Management Solutions, LLC

PRSM Property Management Solutions, LLC

5.00(
6
)
Approved Pro

PRSM Property Management Solutions, LLC

5.00(
6
)
Approved Pro
Customers say: Quick response
2020 years of experience
Free onsite estimate

With over 5 years in the industry, it has been decided to pick back up where my previous company left off! Clean way was geared toward janitorial services, but PRSM will be much more! PRSM will be offering property management to include but not limited to: *Lawn care *Commercial and residential cleaning *Landscaping *Cleanup

"My experience with PRSM was great, from connecting to achieving the job in a timely manner. Brandon was professional and personable. He explained to me the work he needed to do and had all the parts and tools to complete the job on hand. It may have been a small job, but my satisfaction is big. I hope to get their help with future projects as they arise."

Nelson A on November 2025

With over 5 years in the industry, it has been decided to pick back up where my previous company left off! Clean way was geared toward janitorial services, but PRSM will be much more! PRSM will be offering property management to include but not limited to: *Lawn care *Commercial and residential cleaning *Landscaping *Cleanup

"My experience with PRSM was great, from connecting to achieving the job in a timely manner. Brandon was professional and personable. He explained to me the work he needed to do and had all the parts and tools to complete the job on hand. It may have been a small job, but my satisfaction is big. I hope to get their help with future projects as they arise."

Nelson A on November 2025


Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018


"My experience with LexRooter was excellent. I highly recommend them. I give them the highest rating for the work they did for me. I have owned my home for more than 38 years. Never have a had a sewage back up before. It was coming up through the finished basement floor drain pouring all over the floor. At a time like that a person feels rather helpless. I phoned LexRooter and the dispatcher was warm and professional. Music to my ears, she said a technician would arrive in less than 30 mins. Markiss arrived shortly after I hung up the phone. He listen carefully to the things that I had done in an attempt to unclog the mainline. Immediately he went to his truck and brought in a high-powered snake to snake the basement drain back to the easement at the back of my property . When this snake wasn’t successfully clearing the blockage, he quickly contacted his supervisor. I appreciated this so much because not only was he working with integrity himself, he had the humility to know when he needed to ask for help wasting no time!! I consider that to be a very very valuable resource in any technician. Daniel, his supervisor arrived. I believe he said he has worked for the company for eight years. I appreciated his experience and skill. Daniel impressed me immediately. He was very respectful and yet confident in his own ability to address the problem. He listened to everything I had to say and everything the other technician had to say, and then he moved forward from his experience to do the exact things needed to fix the problem and fix it quickly He explained to me that he needed to use a snake that was a larger gauge which he had in his truck and he told me that the right thing to do was to create a clean out. My house was constructed a long time before and it didn’t have a clean out in the yard and it didn’t have any kind of clean out in the house. He quickly constructed a clean out at very minimal cost that accommodated the larger higher powered snake, which in short order resulted in one of the most wonderful sights a person could have when their house is flooding with sewage -suddenly the basement drain happily started to swallow up, sewage draining very very quickly. Now not only do I have the mainline drain clear and functional, I finally have an easy access clean out. Yay!! The company is very lucky to have Daniel working for them. I feel confident that in every job he has a hand in, not only will the problem be solved, it will be done fairly and as inexpensively as is reasonable. Daniel will leave his customers eager to use LexRooter again if need arises. Markiss and Daniel worked together efficiently. The speed and quality of the work turned a nightmare experience into one that left me with a lot of gratitude in my heart. The bill was also extremely fair."

Meg C on September 2024

We are family owned and operated we have 13 employees We are open 24/7 emergency Charges are per job no hidden fees Free estimates

"My experience with LexRooter was excellent. I highly recommend them. I give them the highest rating for the work they did for me. I have owned my home for more than 38 years. Never have a had a sewage back up before. It was coming up through the finished basement floor drain pouring all over the floor. At a time like that a person feels rather helpless. I phoned LexRooter and the dispatcher was warm and professional. Music to my ears, she said a technician would arrive in less than 30 mins. Markiss arrived shortly after I hung up the phone. He listen carefully to the things that I had done in an attempt to unclog the mainline. Immediately he went to his truck and brought in a high-powered snake to snake the basement drain back to the easement at the back of my property . When this snake wasn’t successfully clearing the blockage, he quickly contacted his supervisor. I appreciated this so much because not only was he working with integrity himself, he had the humility to know when he needed to ask for help wasting no time!! I consider that to be a very very valuable resource in any technician. Daniel, his supervisor arrived. I believe he said he has worked for the company for eight years. I appreciated his experience and skill. Daniel impressed me immediately. He was very respectful and yet confident in his own ability to address the problem. He listened to everything I had to say and everything the other technician had to say, and then he moved forward from his experience to do the exact things needed to fix the problem and fix it quickly He explained to me that he needed to use a snake that was a larger gauge which he had in his truck and he told me that the right thing to do was to create a clean out. My house was constructed a long time before and it didn’t have a clean out in the yard and it didn’t have any kind of clean out in the house. He quickly constructed a clean out at very minimal cost that accommodated the larger higher powered snake, which in short order resulted in one of the most wonderful sights a person could have when their house is flooding with sewage -suddenly the basement drain happily started to swallow up, sewage draining very very quickly. Now not only do I have the mainline drain clear and functional, I finally have an easy access clean out. Yay!! The company is very lucky to have Daniel working for them. I feel confident that in every job he has a hand in, not only will the problem be solved, it will be done fairly and as inexpensively as is reasonable. Daniel will leave his customers eager to use LexRooter again if need arises. Markiss and Daniel worked together efficiently. The speed and quality of the work turned a nightmare experience into one that left me with a lot of gratitude in my heart. The bill was also extremely fair."

Meg C on September 2024


"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

Angie L on February 2021

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

Angie L on February 2021


Avatar for Counter Culture Plus

Counter Culture Plus

4.74(
46
)

Counter Culture Plus

4.74(
46
)
Customers say: Quality work
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Counter Culture Plus is Lexington's most personal surface contractor. We have every award in Central Kentucky, including multiple Super Service Awards here, as well as the highest rating on Google, Houzz, Facebook and seemingly everywhere in our area for consistently and comprehensively delivering a superior experience. In 2018, after over a decade of service to the company, GJ Gerard purchased Counter Culture and his wife Jena, joined the already amazing team, including the legendary Leslie Marcum. Since then, the already impressive name of Counter Culture has slowly and steadily become the brand to revere. We have a very hard system to compete with when excellence is expected. To start, you have to have the ability to do great work. Most of our competition is focused on one thing: VOLUME. And that's not how you perform at your highest level, nor how you thank a customer for their business. We have an inherent dedication to your happiness here that fuels our decisions, our focus, and our commitment to our responsibility to excel for you. So many of the big and little things are obsessed over by Leslie, Cory, and GJ that its very unlikely that you don't walk away feeling entirely cared for and special, because you are. This is all not to say that we are perfect, because that's not true. But perfect is all we ever shoot for. That is absolutely true. We look forward to the opportunity to show you what a decade of doing right feels like. We are extremely helpful on many levels, and have a list of experts in every trade to call on for any of your needs to be met. Be well!

"I am beyond impressed with the work and customer service provided by Counter Culture! They truly went above and beyond to ensure that we had a exceptional experience. We visited quite a few different granite/quartz showrooms in Lexington and found that Counter Culture had the best selection for white quartz and was reasonably priced. What really made our experience so great was that after the counters had been installed, that evening we realized we needed our dishwasher bracketed to the counters. We texted GJ (the President of Counter Culture) and he came out at 7:00pm that same night. We were not expecting him to drop everything and come out that night and were blown away by the level of care and customer service he provided. While the counters and workmanship is beautiful, I think our experience speaks volumes to the overall experience and attention you will receive as a customer here!"

Rebecca D on September 2020

Counter Culture Plus is Lexington's most personal surface contractor. We have every award in Central Kentucky, including multiple Super Service Awards here, as well as the highest rating on Google, Houzz, Facebook and seemingly everywhere in our area for consistently and comprehensively delivering a superior experience. In 2018, after over a decade of service to the company, GJ Gerard purchased Counter Culture and his wife Jena, joined the already amazing team, including the legendary Leslie Marcum. Since then, the already impressive name of Counter Culture has slowly and steadily become the brand to revere. We have a very hard system to compete with when excellence is expected. To start, you have to have the ability to do great work. Most of our competition is focused on one thing: VOLUME. And that's not how you perform at your highest level, nor how you thank a customer for their business. We have an inherent dedication to your happiness here that fuels our decisions, our focus, and our commitment to our responsibility to excel for you. So many of the big and little things are obsessed over by Leslie, Cory, and GJ that its very unlikely that you don't walk away feeling entirely cared for and special, because you are. This is all not to say that we are perfect, because that's not true. But perfect is all we ever shoot for. That is absolutely true. We look forward to the opportunity to show you what a decade of doing right feels like. We are extremely helpful on many levels, and have a list of experts in every trade to call on for any of your needs to be met. Be well!

"I am beyond impressed with the work and customer service provided by Counter Culture! They truly went above and beyond to ensure that we had a exceptional experience. We visited quite a few different granite/quartz showrooms in Lexington and found that Counter Culture had the best selection for white quartz and was reasonably priced. What really made our experience so great was that after the counters had been installed, that evening we realized we needed our dishwasher bracketed to the counters. We texted GJ (the President of Counter Culture) and he came out at 7:00pm that same night. We were not expecting him to drop everything and come out that night and were blown away by the level of care and customer service he provided. While the counters and workmanship is beautiful, I think our experience speaks volumes to the overall experience and attention you will receive as a customer here!"

Rebecca D on September 2020


Avatar for RepairClinic.com Inc

RepairClinic.com Inc

4.19(
62
)

RepairClinic.com Inc

4.19(
62
)
Customers say: Terrific value
1999 years of experience

RepairClinic is a retailer and distributor of OEM appliance, HVAC system, and outdoor power equipment parts. RetailClinic does not offer repair services; the company offers free repair resources including more than 5,000 how-to videos to empower DIY-ers and technicians to fix appliances and equipment on their own. RepairClinic.com® makes fixing things easy for millions of people. Founded in 1999, it is North America’s trusted online store with replacement parts for major household appliances, outdoor power equipment and heating and cooling equipment. Millions of parts for 160 brands are stocked at its 86,000-square-foot facility in Canton, Michigan. It offers a generous, no-hassle 365 Days. Period.® return policy. In-stock parts are guaranteed to ship the same business day. Visit RepairClinic.com for more information.

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

Keith T on April 2025

RepairClinic is a retailer and distributor of OEM appliance, HVAC system, and outdoor power equipment parts. RetailClinic does not offer repair services; the company offers free repair resources including more than 5,000 how-to videos to empower DIY-ers and technicians to fix appliances and equipment on their own. RepairClinic.com® makes fixing things easy for millions of people. Founded in 1999, it is North America’s trusted online store with replacement parts for major household appliances, outdoor power equipment and heating and cooling equipment. Millions of parts for 160 brands are stocked at its 86,000-square-foot facility in Canton, Michigan. It offers a generous, no-hassle 365 Days. Period.® return policy. In-stock parts are guaranteed to ship the same business day. Visit RepairClinic.com for more information.

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

Keith T on April 2025

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Plumbing questions, answered by experts

If you try a drain snake and various DIY methods for unclogging drains to no avail, bring in a professional plumber to assess the situation. Also, if multiple drains in your home are backing up or you smell sewage, a visit from a plumber is best. You can expect your drain cleaning costs to fall around $250, and this can include an assessment of what’s caught in your plumbing and if there’s a larger, underlying problem. You should also consider calling a pro if you need to snake a toilet, as DIYing this could lead to a cracked fixture.

Snaking a toilet is similar to clearing sinks and bathtubs, but there are unique circumstances where you’d have to drain, disassemble, and remove the toilet to fix the clog. For stubborn clogs in the toilet trap, a toilet auger—designed with a shorter cable and a protective plastic encasing—can navigate the tight bends and clear the clog without risking damage to the porcelain. 

If your well water smells like rotten eggs, it’s likely because of sulfur bacteria, which aren’t harmful. Though it’s often safe to drink, it can be incredibly unpleasant and may be hinting at a deeper issue with your well. Call in a well professional to test your water and inspect your well just to be safe.

Most experienced professionals can get an entire trenchless pipe lining project done in a single day, and smaller projects might take as little as three to four hours. If your technician uses machinery to dig the two access points, the job will likely be faster, whereas manual digging will take a bit longer and could push the project above six hours.

An underground water leak will most likely show signs of water damage in the basement. If you have a concrete foundation, look for frizzle lines and discoloration on the walls. Sometimes, you may be able to feel the moisture with direct touch. Also, if your basement smells musty or moldy, you might have an underground water leak that’s causing mold to form.

The Middlesboro, KY homeowners’ guide to plumbing services

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