Advanced Restoration & Waterproofing, LLC

My inspector Allan Storms was extremely knowledgable and helpful. I will be using AR&W from now on and will be recommending this business and him to family and friends. In an era where the idea of customer service is becoming a thing of the past it's nice to have light at the end of the tunnel every so often.

Could not recommended Marty enough. We had a leak and basement damage and had another company come out and give us a $10K quote. I called Marty, who came out next day and let us know the leak was actually from an outside spigot. Marty referred us to a contractor her trusted and did not even charge for the visit. Great service and honest company!

Great customer service, workmanship and effcient1

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As a retired widow, Advanced treated me like a good son treats his Mother. Other companies have tried to take advantage of me but Marty was professional and treated my home as if it was his own. I had a 3rd crack that had minimal water during heavy rains and a floor drain was next to it. Another company tried to sell me everything they could but Advanced stated if you could live with a little bit of seepage from the crack, the floor drain will take of it. I was happy to save the $. If you are in need of their services, call them as they are Inspectors not salespeople who care and I'll be referring them out whenever I can.

Advanced Restoration replaced the beam under my house because the old one had shifted and was twisted. That was over seven years ago and no problem since. The two employees were very professional and cleaned up everything in the crawlspace. Quality work an a fair price. THANKS

Work performed as stated, on time and budget. Josh was very helpful with figuring out the scope of work that was compatible with our budget and achieve the desired results. No more standing water in our craw space. Sump pump replaced and reconfigured. Below grade drains placed at foundation with 4à ¢à  à  drain tubes with silt socks going to sump. Trench filled with pea gravel. Also placed around furnace platform area draining under foundation. Excellent service for a fair price. Their staff were very helpful and courteous. Kudos to Advanced for a job well done.

Randy was awesome!! He communicated well upon arrival and answered all of my questions. He displayed excellent customer service and completed my project in an exemplary manor. Thanks to Randy with Advanced Restoration & Waterproofing, my sump pump has been rerouted and I no longer will have an issue with water pooling in my backyard.

It was a crawl space encapsulation project. Good, competitive estimate, quality professional work.

Great

Definitely recommend them. We will use them again if we ever need to, and will refer anyone to them that needs work done. Very communicative and polite.

Very great people to work with. Did a great job and very pleased with the work done

Marty and Advanced Restoration & Waterproofing LLC. was a blessing to find! We contacted him in a pinch as we are trying to buy our new home and he was able estimate repairs on our foundation/ crawlspace. We called at least 20 different companies and Marty was the only one that was willing to work with us as soon as possible! We are so thankful that we found his name and number to ensure we stayed within our contract! He was extremely easy to work with and responsive to what we needed! He was patient with us and went above and beyond to make sure that we got the best service he could provide! We appreciate having a company that is willing to give honest and not just trying to sell you a product/ project. Marty was a breath of fresh air for us! Thank you Marty for helping us get into our forever home!! We appreciate you and all you did for us!! You ROCK!

They were excellent to work with but we paid a large deposit and waited 3 months for the work to be done which wasn't a problem. Once I called and inquired it was only days and job was completed. I was expected to pay there and then once the job ended but I was not made aware (pre thanksgiving) of that as I was away and had no way of writing check. I ended up paying by Venmo once the owner contacted me that day. All in all a good experience and very happy with the work. I have already recommended to a friend.

The work is impeccable! I had my basement waterproofed about 6 months ago. We had one of the rainiest seasons I have ever seen in my 20 years living in Indiana. I have not had a DROP of water enter my basement, even on the heaviest rains since we had Advanced do our basement waterproofing. Marty is very knowledgeable. The quote given was the price we paid! The crew did an excellent job and left our basement better than they found it. It took a couple of days, but the work was done right and the workers were professional. Mike (the owner) is very responsive and accommodating. Prices are fair and the work speaks for itself! Do not hesitate. We are hoping to work with them again on some more foundation repairs!!

These guys knocked my waterproofing out of the park.. Always on time and fulfilled all promises made..the guys who did our work were clean and friendly and very knowledgable.. since completion they continue to answer my calls and questions quick and accurately.

I made an offer on a home contingent to the home inspection and found foundation problems that need to be addressed as time was of the essence I need to find a foundation specialist I called several foundation specialist and no one answered finally I called advance restoration and waterproofing and they answered their phone in person and I told them that I was running out of time and need an estimate as soon as possible and they worked me into their schedule the next morning very professional and excellent work.

I can start by saying that the people the owner (Mike) hires are the best. Matt, Randy, and Zac could not have been nicer or more professional. They worked so hard and were never anything but accommodating and helpful. I just really canâ t say enough about what a great job they did. The work is so well done and I so appreciate the care and respect they took for my home. They cleaned up well and really put in a lot of extra effort, but never complained and were always pleasant to deal with. Iâ m sure this is a reflection on Mike because it always starts at the top. I would absolutely recommend Advanced to anyone needing basement work, and again thank you so much for working with me and making this process as easy as possible.

Came out and gave me a quote for waterproofing. Nice, honest technician and quote seems very reasonable. Will be hiring for this project.

After getting quotes and dealing with other contractors by far this was the most professional team , They were able to get work done in a timely manner showed up ready to do the job , I like that it was not all day and in and out Advanced worked well for me work is complete i am another satisfied customer

When you are tackling a project with a contractor the best you can hope for is honesty and integrity, which is exactly what Advanced Restoration & Waterproofing provide. After multiple visits to our home, the team provided a recommendation that did not require any work for their business. They were more interested in finding a solution than booking a job - great people, great company, highly recommend.

After getting several quotes to address our basement issues I feel very confident that we chose Advanced. The owner, Mike, personally worked with us to answer all our questions and went out of his way to help us make an informed decision. Also, our initial contact, Marty, was super knowledgeable and professional. I would highly recommend Advanced to anyone looking for a reputable company.

I looked at about 4 high profile companies to do the the job but some of them were trying to sell Me things that I really didnâ t needâ ¦ Waterproofing is expensive enough without the extraâ ¦ I had my basement remodel and advanced restoration was able to work around my basement remodel and my laundry room â ¦To give me a waterproof basementâ ¦Over the past month or two we received a lot Of rain and my basement remained dryâ ¦The owner son was incredible with has knowledge and recommendationsâ ¦..The reviews were spot on about this company!!!!!! Job well doneâ ¦

We have been dealing with an ongoing water drainage and leaking issue on our property for over two years. After having conducted repairs with an independent contractor and believing the issue had been resolved, it only continued to persist. We spent extensive time researching and trying to find a company that could actually fix the problem. After reviewing ARW's profile, reviews, and scope of work and comparing them to competitors in the area, we gave them a call. Spoke with the sales rep via phone and within ONE HOUR he was at our property same day. Sales rep actually gave me the time and chance to explain the damage we had sustained on the property, the source of the water leaking, and took the time to let me ask questions. He then took the time to conduct a walkthrough of our property to do an overall assessment of what ARW could do to complete repairs and how they would do it. All my questions were answered and unlike many companies, he didn't act as if I was wasting their time with trying to clarify things and ask questions. Even spoke with the owner of the company via phone, while the sales rep was on the property, which showed me the owner is responsive and available on the spot when needed. Nothing but respect and professionalism displayed thus far and the sales rep provided a full, in depth work order proposal and quote that was provided to us within hours of his visit. We've struggled to find a company to meet our needs for this specific project but I can tell you we finally found the one. We've accepted their bid and look forward to FINALLY having these long overdue repairs done! Much thanks to their sales team and owner. Nothing but smooth sailing thus far!

The work that I wanted done and it did not need to be completed after all. The new homeowners did not require the work but the experience with this business was professional.