Get matched with top gazebo pros in Hickman, KY

"Tom was hired for a large job. Whenever he got another job mine was put on the back burner. What should have been two months at the most took over nine and he did not complete it. He over charged for the hours he put in. Several time I went to the site and he had already left for the day but still charged without putting in the hours he charged for. Hired incompetent help which increased his hourly rate. Tom did not provide workman's comp insurance for the employees he hired. He refused to provide license and insurance information. Spent half of his time outside smoking. He was to build an addition and finish out an interior. The roof leaks in the addition he put up. The insulation he used throughout has an R rating of 1. I had already purchased insulation but he didn't want to use it. The heat radiates through the ceiling due to being improperly insulated. He put up underpinning that wicked water up and into the house whenever it rained. I told him it was wicking, but he continued to caulk it at my expense before finally removing it after several attempts to stop the leaks. There is still an area around a cat door that he installed that still leaks. He built a porch and made it flush to the doorway. There is nowhere for water to drain without coming inside. Storm door was not installed correctly. It won't close or latch. Nail pops in the floor. I told him I wanted the floor insulated with bubble foil before the subfloor was installed.He didn't understand that concept. He did put pink insulation under one area of the floor with no protection. It is all coming loose. His tile work is terrible. He left tiles uneven and then tried to blame me for walking on them. I wasn't even in the state when he did this. When the tile was pulled up to fix, turns out, he didn't even have it set with mortar. He over cut tiles and chipped them. He broke personal items of mine and didn't replace them. He left a mess with everything he did. I would come in and spend one to two hours daily cleaning up after him. It took me two days to clean up the mortar he slopped everywhere. Walls he put up are not square. He was supposed to frame in an area for a cabinet that I told him was 15 wide. It was actually "14.75". He did not allow for the baseboard, so now the cabinet cannot be used. I do have photos of all of this and more. On a side note, he was told not to let the animals out. Due to his negligence, one of my cats is now dead because he let her out. On more than one occasion, I had to crawl under the house to get a cat, one that was being treated for cancer. Beware of the false reviews, several of them are from his friends."

"STAY AWAY FROM THIS COMPANY. They took my 1st half deposit and then vanished. I have called multiple times. Spoke with someone once and they promised a call back. Never did. Emailed and no response. This was over 4 months ago. Nothing. They stole my money. Sales guy was John Mullikin. Here's their class-act response by chat. The best response I've had yet. "Conversation closed by Erika"."

"It went great! They were very professional and were here when they said they would be and cleaned up behind themselves. We did have a minor leakage problem with the first rain, but we called and they were back here within a couple of days to fix the problem and we have had no leakage since. I was impressed that they handled the call back so quickly, which to me, says a lot about their integrity. The company that did our original waterproofing has left Kentucky and our "lifetime" transferable warranty is now void, so having been burned once we were a bit leery, but they proved to be a very reliable company. Would not hesitate to recommend or use them again."

"Love them and very glad we did it!"

"Very professional and knowledgeable. Took longer than expected but he stayed with it until it was done. Very happy and would use again."

"on time and on budget"

"It's beautiful. We have a patio, firepit and retaining wall. They were awesome to work with and would recommend to all. They really treat people the way they would treat family. Don't be surprised if you ask them to bid a project, with other contractors bidding as well, and Authentic Stone is the only one to reply. That's your first sign. Don't be surprised if you receive other bids and AS comes in the lowest. That should be your final sign. No subs, they do the work themselves, great communication and job was done in 5 days. We look forward to having them back for more jobs."

"American clean and seal did a great job and used a superior product to seal . I have noticed my neighbors use other companies and their Concrete is now discolored . I would highly recommend !"

"Couldn't be more pleased with the job they did. Crew was friendly and explained everything. And job was completed below the estimated cost!"