Our rating overall would be B+/A-. We love the final product of both the basement & deck with a gazebo; the craftsmanship was excellent. The workers were courteous and industrious & arrived, for the most part, on schedule. They did a good job of keeping the work area free of debris. Though the basic design/layout of the basement was done in advance, as the project progressed changes were made as we & the designer made suggestions. However, some of the additions such as crown molding and shelving along the stair wall could have been suggested in the original drawings. We chose engineered hardwood for the flooring which looked really great upon initial installation. Further inspection a few days later revealed hardened glue residue, which by that time was difficult to remove. Workers made several attempts to remove the glue with not much success. Given the unsuccessful repeated attempts and being weary of workmen disrupting everyday activities, we took on the job ourselves. The basement work started the first week of December 2018 and was projected to take 8 weeks; it passed final inspection in July 2019. The deck was started around 20 May 2019 and passed final inspection on 9 August. This was because of some code issues and inclement weather. The cost for the basement and deck with a gazebo was between $100,00 -$120,00, which was neither the highest nor lowest out of approximately five bids. All in all, we are very satisfied with the outcome and would recommend their services.