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    Verified sump pump installation services reviews

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro
Customers say: Super punctual
946 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Bob's Septic Tank Cleaning

Bob's Septic Tank Cleaning

1515 Foundation Mitchell Road
4.94(
8
)
Approved Pro

Bob's Septic Tank Cleaning

1515 Foundation Mitchell Road
4.94(
8
)
Approved Pro
Customers say: Quick response
51 years of experience
Free onsite estimate

Bob's Septic Tank Cleaning is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"I called Bob’s on a rainy, nasty Saturday for help in a difficult situation. They sent Donnie and he couldn’t have been more courteous and helpful. He got the job done quickly and with a smile. I’m 100% pleased with the service. I will recommend them to anyone without hesitation. "

Cheri T on February 2025

Bob's Septic Tank Cleaning is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"I called Bob’s on a rainy, nasty Saturday for help in a difficult situation. They sent Donnie and he couldn’t have been more courteous and helpful. He got the job done quickly and with a smile. I’m 100% pleased with the service. I will recommend them to anyone without hesitation. "

Cheri T on February 2025


Avatar for Thickett-B-Gone

Thickett-B-Gone

Located In:
4.83(
6
)

Thickett-B-Gone

Located In:
4.83(
6
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Thickett-B-Gone is a locally owned land and property clean-up service based in Columbia, Kentucky. We specialize in land clearing, tree removal, driveway repair, storm clean-up, and property prep for both residential and agricultural landowners. Our work began in storm recovery efforts, and helping people get their property back in shape is still at the heart of what we do today. We are fully insured, operate with honesty, and take pride in work done right.

"It was an excellent job."

Barbara W on October 2025

Thickett-B-Gone is a locally owned land and property clean-up service based in Columbia, Kentucky. We specialize in land clearing, tree removal, driveway repair, storm clean-up, and property prep for both residential and agricultural landowners. Our work began in storm recovery efforts, and helping people get their property back in shape is still at the heart of what we do today. We are fully insured, operate with honesty, and take pride in work done right.

"It was an excellent job."

Barbara W on October 2025


Avatar for X-Net Solutions LLC

X-Net Solutions LLC

No reviews yet

X-Net Solutions LLC

No reviews yet
1 years of experience

At X-Net Solutions LLC, we specialize in high-quality electrical services for residential, commercial, and industrial projects. Our team of experienced electricians is committed to delivering safe, efficient, and reliable solutions tailored to each client's specific needs. Whether it's new installations, upgrades, troubleshooting, or maintenance, we prioritize safety, precision, and customer satisfaction. With a focus on clear communication and a dedication to completing projects on time and within budget, X-Net Solutions LLC stands out as a trusted choice in the electrical industry. Let us power up your projects with expertise and excellence.

At X-Net Solutions LLC, we specialize in high-quality electrical services for residential, commercial, and industrial projects. Our team of experienced electricians is committed to delivering safe, efficient, and reliable solutions tailored to each client's specific needs. Whether it's new installations, upgrades, troubleshooting, or maintenance, we prioritize safety, precision, and customer satisfaction. With a focus on clear communication and a dedication to completing projects on time and within budget, X-Net Solutions LLC stands out as a trusted choice in the electrical industry. Let us power up your projects with expertise and excellence.



Rustic Recreations

Taylor Cox Rd
No reviews yet

Rustic Recreations

Taylor Cox Rd
No reviews yet

Hello my name is Kelly sanders I'm 39 I've been operating my business for 20 years I can do anything you need done to your house inside and out. I can come I'm and tear out your old bathroom or kitchen and put it all back exactly like you want it. I do framing plumbing electric drywall any type of flooring finish trim work painting stone work

Hello my name is Kelly sanders I'm 39 I've been operating my business for 20 years I can do anything you need done to your house inside and out. I can come I'm and tear out your old bathroom or kitchen and put it all back exactly like you want it. I do framing plumbing electric drywall any type of flooring finish trim work painting stone work


BD Repairs

No reviews yet

BD Repairs

No reviews yet

i am owner-operated will work on a wide range of things 10+ years experience in all around maintenance from big factory machines to small home repair. Maintenance degree, insured. Repair Services electrical plumbing welding/fabrication carpentry Electronic's install smart home install painting flooring

i am owner-operated will work on a wide range of things 10+ years experience in all around maintenance from big factory machines to small home repair. Maintenance degree, insured. Repair Services electrical plumbing welding/fabrication carpentry Electronic's install smart home install painting flooring




Avatar for Cheetah Support

Cheetah Support

Lexington
No reviews yet

Cheetah Support

Lexington
No reviews yet
2 years of experience

My focus is providing excellent service, the same great care I would deliver as a medical assistant. I am a nursing student working as a medical assistant, but I still love doing small jobs. This is a hobby for me that I love dearly and use as a relaxation from the hospital I will show my customers the same care they would receive from me in the clinic. I ask for the largest and hardest thing you can give, which is your trust, and I will show you that I take my work seriously and am very nit-picky, only taking jobs I know I can handle 100%.

My focus is providing excellent service, the same great care I would deliver as a medical assistant. I am a nursing student working as a medical assistant, but I still love doing small jobs. This is a hobby for me that I love dearly and use as a relaxation from the hospital I will show my customers the same care they would receive from me in the clinic. I ask for the largest and hardest thing you can give, which is your trust, and I will show you that I take my work seriously and am very nit-picky, only taking jobs I know I can handle 100%.

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Sump Pump Installation questions, answered by experts

First, you can try unplugging the two sump pump cords, one for the motor and one for the float switch, then plugging them back in to reset the sump pump. You can also reset the sump pump by turning it off and back on at the breaker. Many sump pumps have a reset button, which you can press and hold for a few seconds to reset the device.

Test regularly, clean the pump, and inspect the discharge line to ensure efficient operation.

To maintain your sump pump, start by checking it every three to four months to ensure it’s in working order. Clear any debris from the pit because blockages can prevent the pump from operating efficiently. You should also test the pump by pouring a bucket of water into the pit. If it turns on automatically and drains the water, it’s functioning correctly. Inspect the discharge line for clogs, and ensure it directs water away from your home. Once a year, clean the pump itself, and consider having it professionally serviced for optimal performance.

If you have a self-cleaning washing machine but you’re still seeing lint, your water pump filter might be clogged. To clean it, you should unscrew the drain hose, then remove the water pump filter. From there, you can inspect it and clean it with warm water before replacing it. Check to be sure your washing machine is functioning by running a short cycle. 

There are many signs to look for if you suspect the sump pump is clogged. First, check the discharge pipe and around the sump pump for visible clogging. You may also notice flooding in the basement around the sump pit or larger objects, such as rocks, in the sump pit. Listen for loud noises, such as a screeching sound, to flag a clog.

The Columbia, KY homeowners’ guide to sump pump installation services

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