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Verified Reviews for Water Softener Service pros in Cave City, KY

*The Angi rating for Water Softener Service companies in Cave City, KY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Cave City, KY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on November 08, 2025

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

4.21(
468
)
•Approved Pro

Tom Drexler Plumbing Air & Electric

4.21(
468
)
•Approved Pro
Customers say: Super punctual
949 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Avatar for Infinity Design & Construction Group INC

Infinity Design & Construction Group INC

No reviews yet

Infinity Design & Construction Group INC

No reviews yet
12 years of experience

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

Avatar for Ky Water & Air Inc.

Ky Water & Air Inc.

4.08(
13
)

Ky Water & Air Inc.

4.08(
13
)
Customers say: Quick response
10 years of experience

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

CJ's Plumbing

No reviews yet

CJ's Plumbing

No reviews yet
Free onsite estimate

CJ's Plumbing is a professional plumbing contractor serving the Bedford, KY area. Call 24/7 for affordable plumbing repair service, water leak repair, faucet replacement and repair, and more! Local Plumber, Local Plumbing Contractors, Faucet Installation, Professional Plumbing Service, Faucet Replacement, Plumbing Leak Detection, Leak Detection, Leaking Faucet Repair, New Construction Gas Lines, Sewer Cleaning, Water Line Installation, Sewer Line, Professional Plumbing Contractor, Reliable Plumbing Contractor Campbellsburg KY;Milton KY;Carrollton KY;Eminence KY;New Castle KY Plumbing Repair, Plumbing Contractor, Local Plumbing, Plumbing Help, 24 Hour Plumber http://cjsplumbingky.com/

CJ's Plumbing is a professional plumbing contractor serving the Bedford, KY area. Call 24/7 for affordable plumbing repair service, water leak repair, faucet replacement and repair, and more! Local Plumber, Local Plumbing Contractors, Faucet Installation, Professional Plumbing Service, Faucet Replacement, Plumbing Leak Detection, Leak Detection, Leaking Faucet Repair, New Construction Gas Lines, Sewer Cleaning, Water Line Installation, Sewer Line, Professional Plumbing Contractor, Reliable Plumbing Contractor Campbellsburg KY;Milton KY;Carrollton KY;Eminence KY;New Castle KY Plumbing Repair, Plumbing Contractor, Local Plumbing, Plumbing Help, 24 Hour Plumber http://cjsplumbingky.com/

west ky home power

No reviews yet

west ky home power

No reviews yet
24 years of experience

A standby generator can help ensure that when a blackout occurs, you won’t have to worry about the vital systems in your home being unavailable our generac systems completely installed stat at $2999.00 Our water softeners and water conditioner treatment systems feature only the FINEST, National Name Brand Components and accessories available on the market today. Virtually every component we offer on every piece of equipment we sell is made from the number one or number two component maker in the world. Usually we have BOTH top name brands available. Unlike other Premium brand companies we make them in easy to replace components. They reduce the amount of energy it takes to heat the water as well, resulting in lower heating bills

A standby generator can help ensure that when a blackout occurs, you won’t have to worry about the vital systems in your home being unavailable our generac systems completely installed stat at $2999.00 Our water softeners and water conditioner treatment systems feature only the FINEST, National Name Brand Components and accessories available on the market today. Virtually every component we offer on every piece of equipment we sell is made from the number one or number two component maker in the world. Usually we have BOTH top name brands available. Unlike other Premium brand companies we make them in easy to replace components. They reduce the amount of energy it takes to heat the water as well, resulting in lower heating bills

Avatar for Hiller Plumbing Heating Cooling & Electrical

Hiller Plumbing Heating Cooling & Electrical

4.42(
33
)

Hiller Plumbing Heating Cooling & Electrical

4.42(
33
)
Customers say: Super punctual
35 years of experience

Hiller Plumbing, Heating, Cooling & Electrical of Bowling Green, KY offers plumbing, heating & air conditioning, sewer & drain, indoor air quality and electrical services near Bowling Green and surrounding counties in KY. If you need a certified plumber, local electrician, or HVAC company with 20+ years of experience with installation, replacement, repair and maintenance services, than we are the company for you. We also offer 24 hour emergency services for those dire times that can't wait.

"Great group. Showed up on time and was in and out couldn’t ask for better service"

Johnny D on August 2018

Hiller Plumbing, Heating, Cooling & Electrical of Bowling Green, KY offers plumbing, heating & air conditioning, sewer & drain, indoor air quality and electrical services near Bowling Green and surrounding counties in KY. If you need a certified plumber, local electrician, or HVAC company with 20+ years of experience with installation, replacement, repair and maintenance services, than we are the company for you. We also offer 24 hour emergency services for those dire times that can't wait.

"Great group. Showed up on time and was in and out couldn’t ask for better service"

Johnny D on August 2018

Avatar for ACA Handyman Solutions

ACA Handyman Solutions

4.18(
33
)

ACA Handyman Solutions

4.18(
33
)
Customers say: Super punctual
28 years of experience

DBA Home Services & A CutAbove Handyman. ACA Handyman Solutions, brings to our well appreciated customers of the mid-south, prompt, reliable, courteous service. We offer affordable solutions to all your repair and construction needs.

DBA Home Services & A CutAbove Handyman. ACA Handyman Solutions, brings to our well appreciated customers of the mid-south, prompt, reliable, courteous service. We offer affordable solutions to all your repair and construction needs.

Avatar for Chem Free Pure Water Systems

Chem Free Pure Water Systems

5.00(
9
)

Chem Free Pure Water Systems

5.00(
9
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Residential and business water treatment systems. Water softeners, UV lights. We will analyze your water for contaminants such as chlorine, low pH, iron, bacteria, and devise a system to suit your needs. Treat your water from the source, as it enters your home, so whether you are drinking it, cooking with it or bathing in it, your water is pure.

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

Tony R on February 2021

Residential and business water treatment systems. Water softeners, UV lights. We will analyze your water for contaminants such as chlorine, low pH, iron, bacteria, and devise a system to suit your needs. Treat your water from the source, as it enters your home, so whether you are drinking it, cooking with it or bathing in it, your water is pure.

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

Tony R on February 2021

Avatar for Mr Rooter Plumbing of Bowling Green

Mr Rooter Plumbing of Bowling Green

4.50(
4
)

Mr Rooter Plumbing of Bowling Green

4.50(
4
)
Customers say: Quick response
15 years of experience

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today. Additional DBAs - Mr Rooter Corp, Mr Rooter of Bowling Green.

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today. Additional DBAs - Mr Rooter Corp, Mr Rooter of Bowling Green.

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Water Softeners questions, answered by experts

You can decide whether you need a water softener or water filter based on how your bathing or laundry experience is. If you notice issues like limescale buildup, dry skin, or stains on dishes—all telltale signs of hard water—you'd likely benefit from a water softener. However, if your main concern is over chemicals or bacteria in your tap water filter, and not just comfort, a filter is a better option.

You should not use a water conditioner with a water softener because a water conditioner changes the chemistry of the water and causes the ion exchange in a softener to be ineffective. Choose a water softener if you have hard water or well water, and use a water conditioner if you need to remove certain contaminants.

There are several things that can shorten the life of a water softener. Homes with very hard water may have to replace the unit sooner because the water softener works harder to filter out the hard minerals. High water usage and infrequent maintenance can also put more strain on a water softener.

It’s sometimes possible to install a water softener yourself, but it’s usually better to hire a water softener professional to get the job done. Water softeners involve plumbing and electrical work, which usually require permits and a certified expert to sign off on the work. Not only is it dangerous to work with these utility lines, but it’s also not legal in many areas. Plus, improper installation or system sizing might not fix your hard water issue and could lead to an increased risk of leaks, fires, and other property damage. 

The best way to fix hard water in a shower is by installing a water softener system. This is the only way to truly ensure that hard water doesn't enter your shower—or any part of your home beyond the water softener. Most other methods are temporary fixes. While you can choose a shower filter, these filters aren’t as effective and may not remove many contaminants that cause limescale and hard water stains.

The Cave City, KY homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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