Initially, I went with one of the home improvement stores package deal--water heater + install. The first installer that came out struck me as someone who did not know what he was doing so I terminated that project and went to another home improvement store with the same deal. I never heard...

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Water Softener Service reviews from real Angi homeowners in Hodgenville, KY
Last update on October 14, 2025
- Scott S.
- Kimberly T.
Not good at all. They removed old roofing on back half of house & put tarps in the valleys only. After multiple calls he came & put an area above bedroom in new shingles but not entire area about half of that side still in felt paper only & entire other side above dining room left in felt...
- Connie S.
Regulator install was done well with no problems. There was a small leak on hot water heater and owner came back immediately to fix it. Owner and assistant were extremely nice and I plan to have them return for additional work.
- Charles L.
They did a complete maintenance on the water heater and cleaned it. Was very pleased with the service I received from Hornback Plumbing.
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Tom Drexler Plumbing Air & Electric
Tom Drexler Plumbing Air & Electric
Full service plumbing, HVAC and electrical contractor specializing in kitchen and bathroom remodeling. All work is performed by our trained and highly experienced technicians - not subcontractors. All Tom Drexler employees are background checked and drug tested for your protection. We are a member of the National Kitchen and Bath Association. We service residential homes, apartments/condos, restaurants and rental properties. Additional Contact - Tom Drexler. Additional Email - [email protected].
"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."
Matt B on September 2025
Full service plumbing, HVAC and electrical contractor specializing in kitchen and bathroom remodeling. All work is performed by our trained and highly experienced technicians - not subcontractors. All Tom Drexler employees are background checked and drug tested for your protection. We are a member of the National Kitchen and Bath Association. We service residential homes, apartments/condos, restaurants and rental properties. Additional Contact - Tom Drexler. Additional Email - [email protected].
"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."
Matt B on September 2025
Infinity Design & Construction Group INC
Infinity Design & Construction Group INC
In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established
In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established
Plumbed Perfect
Plumbed Perfect
A Christian owned and operated business that puts God first, and their customers second. Our goal is to supply you perfect work at a affordable price. Customer service is our priority and we try to take every step possible to achieve that for our existing and new customers. That's why we offer high quality work, over the phone assistance, and free estimates!
"Absolutely wonderful experience! Chandler is very knowledgeable and honest. He does beautiful work and the people working with him are also very nice. I couldn't be more pleased. I highly recommend Plumbed Perfect!"
Heather M on November 2024
A Christian owned and operated business that puts God first, and their customers second. Our goal is to supply you perfect work at a affordable price. Customer service is our priority and we try to take every step possible to achieve that for our existing and new customers. That's why we offer high quality work, over the phone assistance, and free estimates!
"Absolutely wonderful experience! Chandler is very knowledgeable and honest. He does beautiful work and the people working with him are also very nice. I couldn't be more pleased. I highly recommend Plumbed Perfect!"
Heather M on November 2024
Ky Water & Air Inc.
Ky Water & Air Inc.
Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.
"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."
Sarah B on August 2023
Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.
"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."
Sarah B on August 2023
CJ's Plumbing
CJ's Plumbing
CJ's Plumbing is a professional plumbing contractor serving the Bedford, KY area. Call 24/7 for affordable plumbing repair service, water leak repair, faucet replacement and repair, and more! Local Plumber, Local Plumbing Contractors, Faucet Installation, Professional Plumbing Service, Faucet Replacement, Plumbing Leak Detection, Leak Detection, Leaking Faucet Repair, New Construction Gas Lines, Sewer Cleaning, Water Line Installation, Sewer Line, Professional Plumbing Contractor, Reliable Plumbing Contractor Campbellsburg KY;Milton KY;Carrollton KY;Eminence KY;New Castle KY Plumbing Repair, Plumbing Contractor, Local Plumbing, Plumbing Help, 24 Hour Plumber http://cjsplumbingky.com/
CJ's Plumbing is a professional plumbing contractor serving the Bedford, KY area. Call 24/7 for affordable plumbing repair service, water leak repair, faucet replacement and repair, and more! Local Plumber, Local Plumbing Contractors, Faucet Installation, Professional Plumbing Service, Faucet Replacement, Plumbing Leak Detection, Leak Detection, Leaking Faucet Repair, New Construction Gas Lines, Sewer Cleaning, Water Line Installation, Sewer Line, Professional Plumbing Contractor, Reliable Plumbing Contractor Campbellsburg KY;Milton KY;Carrollton KY;Eminence KY;New Castle KY Plumbing Repair, Plumbing Contractor, Local Plumbing, Plumbing Help, 24 Hour Plumber http://cjsplumbingky.com/
west ky home power
west ky home power
A standby generator can help ensure that when a blackout occurs, you won’t have to worry about the vital systems in your home being unavailable our generac systems completely installed stat at $2999.00 Our water softeners and water conditioner treatment systems feature only the FINEST, National Name Brand Components and accessories available on the market today. Virtually every component we offer on every piece of equipment we sell is made from the number one or number two component maker in the world. Usually we have BOTH top name brands available. Unlike other Premium brand companies we make them in easy to replace components. They reduce the amount of energy it takes to heat the water as well, resulting in lower heating bills
A standby generator can help ensure that when a blackout occurs, you won’t have to worry about the vital systems in your home being unavailable our generac systems completely installed stat at $2999.00 Our water softeners and water conditioner treatment systems feature only the FINEST, National Name Brand Components and accessories available on the market today. Virtually every component we offer on every piece of equipment we sell is made from the number one or number two component maker in the world. Usually we have BOTH top name brands available. Unlike other Premium brand companies we make them in easy to replace components. They reduce the amount of energy it takes to heat the water as well, resulting in lower heating bills
ACA Handyman Solutions
ACA Handyman Solutions
DBA Home Services & A CutAbove Handyman. ACA Handyman Solutions, brings to our well appreciated customers of the mid-south, prompt, reliable, courteous service. We offer affordable solutions to all your repair and construction needs.
DBA Home Services & A CutAbove Handyman. ACA Handyman Solutions, brings to our well appreciated customers of the mid-south, prompt, reliable, courteous service. We offer affordable solutions to all your repair and construction needs.
AQUA-TRONICS
AQUA-TRONICS
35 year old business with low overhead, so we usually have the lowest prices in the tri-state area.
35 year old business with low overhead, so we usually have the lowest prices in the tri-state area.
Chem Free Pure Water Systems
Chem Free Pure Water Systems
Residential and business water treatment systems. Water softeners, UV lights. We will analyze your water for contaminants such as chlorine, low pH, iron, bacteria, and devise a system to suit your needs. Treat your water from the source, as it enters your home, so whether you are drinking it, cooking with it or bathing in it, your water is pure.
"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."
Tony R on February 2021
Residential and business water treatment systems. Water softeners, UV lights. We will analyze your water for contaminants such as chlorine, low pH, iron, bacteria, and devise a system to suit your needs. Treat your water from the source, as it enters your home, so whether you are drinking it, cooking with it or bathing in it, your water is pure.
"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."
Tony R on February 2021
Berkey Water Hawaii
Berkey Water Hawaii
Best home water filter or water purifier on earth. Period. Fast, Free shipping to anywhere in the US and the only Berkey dealer to offer frequent flier miles an hotel points for each purchase. See these short videos. Why choose Berkey Filters http://www.berkeywaterhawaii.com/videos/why-choose-berkey-filter What makes a Berkey Better? http://www.berkeywaterhawaii.com/videos/what-makes-berkey-better Which Berkey is for you? http://www.berkeywaterhawaii.com/videos/which-berkey-is-for-you Berkey filters are the gold standard in water purification. They remove bacteria, viruses, pathogens, chlorine, fluoride, heavy metals and other contaminants from our drinking water. They are so powerful they can even take out red food coloring when added to water. Berkey filters are stand-alone systems that require no electrical outlet or water line. You can put them anywhere in an office or your home, and gravity does all the work. You just pour in a pitcher of water from the tap or catchment water. They last 5-10 years or 6,000 gallons for a pair of filters, which come with each Berkey.
Best home water filter or water purifier on earth. Period. Fast, Free shipping to anywhere in the US and the only Berkey dealer to offer frequent flier miles an hotel points for each purchase. See these short videos. Why choose Berkey Filters http://www.berkeywaterhawaii.com/videos/why-choose-berkey-filter What makes a Berkey Better? http://www.berkeywaterhawaii.com/videos/what-makes-berkey-better Which Berkey is for you? http://www.berkeywaterhawaii.com/videos/which-berkey-is-for-you Berkey filters are the gold standard in water purification. They remove bacteria, viruses, pathogens, chlorine, fluoride, heavy metals and other contaminants from our drinking water. They are so powerful they can even take out red food coloring when added to water. Berkey filters are stand-alone systems that require no electrical outlet or water line. You can put them anywhere in an office or your home, and gravity does all the work. You just pour in a pitcher of water from the tap or catchment water. They last 5-10 years or 6,000 gallons for a pair of filters, which come with each Berkey.
FAQs for water softener service projects in Hodgenville, KY
The license requirements for water softener installation depend on your location. Some municipalities require that the installer hold a plumbing license, some require a permit and an inspection, but no license for the installer, and some require a permit and a license for the installer. Regardless of the local laws in your area, it’s always a good idea to hire a licensed plumber or installer. These pros will install your system properly and have the experience to size the system appropriately. Use Angi’s state licensing tool to check your installer’s license status.
Water softeners are worth the money if you live in an area with hard water. Hard water is safe to drink, but it poses serious threats to your plumbing system. The minerals in hard water will gradually build up on the inside walls of your pipes, reducing water flow to your fixtures. The minerals can also gradually corrode your plumbing system, reduce its lifespan, and increase the risk of leaks. Hard water also makes soap and detergent less effective. Water softener systems can solve all these issues, making them a great investment.
It’s possible to install a water softener yourself, but we don’t recommend it. Water softeners require working with copper pipes and electrical wiring, neither are suitable tasks for most DIYers. Plus, working with water and electricity together is dangerous and could pose a risk to your safety. Water softeners also need to be calibrated so that they don’t make your water too soft, as soft water poses just as many risks as hard water. Overall, it’s well worth hiring a local water softener installer to place your water softener system.
The cost to install a water softener system is $1,500 on average, ranging between $200 and $6,000. The labor for water softener work typically costs between $150 and $1,000, so you can add that to your equipment costs to get an accurate total. Your price will depend on many factors, including the following:
System capacity
Home size
Water hardness levels
Type of water softener
Presence of electricity in the installation area
Local permit costs
Your water softener size is based on your total household water consumption. In most cases, you can assume the average household member will use around 75 gallons per day. Multiply that by the number of people in your home, then multiply by 10 (for the typical grains per gallon). You’ll get a number in grains that should help roughly size your water softener. However, it’s best to hire a professional to install your system and use more exact numbers, like your exact average water consumption per day and starting water hardness.
The Hodgenville, KY homeowners’ guide to water softener services
From average costs to expert advice, get all the answers you need to get your job done.
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- 🌱 "Mow a small front yard"
- 🛠 "Fix a leaking pipe under the sink"
- 🏠 "Repair shingles on an asphalt roof"