Get matched with top chimney cap pros in Winfield, IN

"They're a bit busy. You will be happy, if you're patient."

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"Very pleased with the work performed by Martin & Karson! Shower install looks like a million bucks!!! Love it!!"

"It went very good, I highly recommend them."

"They did my roofing and the ceiling."

"The employees of Tri-County Roofing went above and beyond to fulfill their motto "Done Right." My roof replacement was an insurance claim. Joe, in sales, worked with my insurance adjuster after his evaluation of the damage also showed that my ventilation was not up to code, and the insurance increased the benefit to bring my ventilation up to code. Nate, the supervisor, talked to me every day regarding the progress of the work and answered my questions. The crew - Nick, Danny, Tim, Balazs, David and Isaac - did an outstanding job and cleaned up my property at the end of every work day. I am completely satisfied with Tri-County Roofing and would recommend them to anyone who asked me."

"Danny was very nice and professional. I called and he was here within 10 mins to set traps for these squirrels! The price was very affordable as well and I would highly recommend him! "

"Had initial issues with communication through the customer portal causing a few missed appointments with their techs. Ended up coming out and fixing the issue well, offered an extended warranty on the roof, and smoothed everything over. Professional and quick once the scheduling was sorted out."