R & R Roofing

Had initial issues with communication through the customer portal causing a few missed appointments with their techs. Ended up coming out and fixing the issue well, offered an extended warranty on the roof, and smoothed everything over. Professional and quick once the scheduling was sorted out.

Robert was very responsive and told me that I could have my leak fixed rather than replacing my whole roof. He repaired the leak and I haven't had any more issues with it. A few years later he came back after a storm and was honest with me that I didn't need replacement after a few shingles were lifted by wind. I really appreciate his honesty.

Robert is excellent. He responded very quickly and arranged to be out the next day (on a Saturday) to address all of our roofing repair needs. We weren't able to be home for the initial assessment, so he came out while we were gone, took a look at the damage and did some prep-work, then came back a short time later with materials after providing an estimate via phone/text. He did all of the work requested and even additional areas that he was able to identify from the roof, that we hadn't yet noticed from the ground. He's very fair with pricing and a good honest guy. Will definitely use him when we need a new roof. But we may never need one if he keeps doing such a great job fixing us up when we have troubles!

The owner, Robert Helm came out and talked with me about what he was going to do. About meshing (blending) in the addition to the original house and taking down the chimney and closing the hole that it would leave and about the leak we had where the garage and the original house come together (that was supposed to be fixed when we had the roof re-done in Dec. 2003). Then Mr. Helm and his crew came out and did all the work on June 9, 2016. Mr. Helm helped take down the old chimney and nothing came crashing down on the new addition or on the ground. The crew worked all day. Mr. Helm left to get rid of the old chimney parts and shingles from the the area of the original house that were removed to mesh the new addition into. Mr. Helm came back when the job was finished and climbed up the roof and checked all the work. He told me about the California valleys that were done on the addition to the original house and he told me about the repair to the roof area where the chimney was and he also checked over the repair to the roof where the leak had been . He told me that his worker said that there were several items missing that they would have put on that area of the roof that leaked after the re-roofing in Dec. 2003. Mr. Helm said to let him know if the roof leaks or the repair leaks anytime. We just had a big rainstorm (today is June 14, 2016) and my rain gauge shows over an inch of rain and at times it was coming down very hard AND I have NO LEAKS , not in the addition, not where the chimney was AND NOT WHERE THE LEAK HAS BEEN. Added note: The company that did our roof in Dec. 2003 had come out at least 2 times to fix the leak where the garage and the house meet AFTER they re-roofed the entire house with no success. It would take many calls before we could get a call back. We honestly got tired of contacting them and gave up . That part is our fault. I want to thank Robert Helm and his crew from R&R Roofing!!! We will sing their praises to all who ask about a roofer!!! Mr Helm and his entire crew were very polite, careful of our property and hard workers!

They completed a complete roof teardown and putting new shingles on in a single day.  Over the weekend more high velocity wind hit the area and they came out the next day to check and make sure everything stayed in place.  They did everything without requiring any money upfront to start or complete the work.  R&R Roofing is a true roofing company that not only does the work, they did it correctly without cutting corners to meet the insurance quote.  They also kept me informed with everything that was going on.  Truly a professional company and a great company to work with.