Get matched with top basement leak repair pros in Sheridan, IN

"We are seeking a complete refund of the deposit amounts we have already paid immediately (we paid them immediately upon signing the contract) and expect a refund just a quickly - Deposit amount totals: $3,993.06, plus the cost to replace the black aluminum fencing panels that was provided to them by us - Replacement Cost: $2,106 (see attached quote for exact items replacement costs). The work crew destroyed them by cutting into them (these should never have had to have been cut down at all. The panels are completely unusable now as they are no longer the correct length and the panel screws and brackets are completely missing which does not allow us to reinstall the existing panels. They destroyed our property (the supplied aluminum fencing panels, screws & brackets) during the install and it cannot be salvaged and will have to be repurchased. We have attached a breakdown of what the replacement items would cost to repurchase in order to correctly reinstall the fence. We just want our money back and any lost funds due to having to reorder items needed to complete the fence that we had already supplied. We do not want to work with them any further as we have no trust level that they will come in and complete the reinstall correctly. The last text with the owner indicated he was to come out the next day to discuss further with us how to resolve. That was on Monday, September 1, 2025, at 5:11pm. He never showed up and we have never heard back from him."

"I recently had the pleasure of working with Eric from Preferred Custom, and I couldn't be happier with the results. From start to finish, Eric was incredibly receptive to my ideas and preferences, working closely with me every step of the way to ensure that my vision for the finished basement was brought to life. Not only did Eric demonstrate excellent communication skills and professionalism throughout the project, but he also went above and beyond to address any concerns or questions I had promptly. His attention to detail and commitment to quality were evident in every aspect of the work completed. Thanks to Eric's expertise and dedication, I now have a beautifully finished basement that exceeds my expectations. I would highly recommend Eric and Preferred Custom to anyone looking for top-notch craftsmanship and exceptional customer service."

"At the beginning the work started well but by the end the quality of work especially the drywall was subpar. Tom is slow in getting a quote to you but does respond. Tom is very nice but his staff is not professional especially Dave. I thought with Tom being in business as long as he has would be able to provide in a professional manner quality work. It is not true. Tom asked if I wanted his guys to take up the carpet. I thought ok. However, they tore up to 10 inches of drywall off many of the walls. They attempted to repair them but the work was subpar. I thought they were winding up work so I contacted the painters. The painters came in. There was tension between the paint foreman and Tom's crew. They were squabbling like elementary children on the playground. (I am not happy with the painters either but this is a separate matter) The walls unfortunately got painted with the poor drywall job. The painter did provide a drywall person to repair the worse spots. There are still poor spots on the walls but I wanted Tom and his crew out of my space. Each of the respective parties were blaming each other. This behavior is so unprofessional. On Friday last week, Dave was yelling at me over errors I did in trying to improperly apply color to the walls so I could see what it looked like (I applied the paint way before any drywall began). Again, because of poor communication the painters just painted over the poor drywall job. I did agree to pay for it since it was my mistake that should have been brought to my attention long before it was even painted over. Dave did such a bad job that there were air bubbles in the drywall because he did not let it set before he painted over it. Tom did have his other guy fix it. It looks better but not perfect. I had Tom put two new toilets in the space. There is now a big gash in the brand new floor where the floor doe not meet the toilet. There was not even going to be an attempt on Tom's part to fix this. In my opinion, all of the unnecessary drywall could have been avoided by properly having his guys take up the carpet right to begin with. I paid over $8,000 for unnecessary drywall, If you only have Tom's crew do the bare minimum that you need done for your project, then you are in good shape but BEWARE of them doing anything extra as it will cost you!"

"From the sales person who came by to inspect my basement to the workers who came by to do the work inside and outside of my home. Everybody was very respectful and friendly. No matter how many questions I asked or how many times I attempted to ask the same question to understand what I was being told. They had no problem answering me over and over. They made a point to clean up after themselves keeping everything the way they found it if not better when they left."

"I’m a 70 year old Senior. I had sagging at the end of my hall, in my 3-BR ranch home. I got five other quotes, none of which suggests a problem with my foyer or kitchen. They sent out some 20 something young man -that clearly did not know what he was doing to complete my main beam replacement project. I mentioned to David (the 20 something) and his assistant IMMEDIATELY, that my kitchen cabinets had pulled away from the wall and the foyer was tilting. Several times. He assured me that he would run the beam right up under the kitchen between the kitchen and the foyer, to the garage door —to correct it! I had an intense disagreement with him when he tried to leave and did not make any attempt to correct the damage. The damage they had caused. I used my burial money to correct this sagging in the hall-and they left me with a huge problem with my foyer and kitchen that WASN’T THERE BEFORE, that they caused, & knew they caused. Indiana foundation, now Groundworks, sent Blake to my house under the guise of completing my first adjustment to the main beam, and as I had instructed them, to formulate their repair project based on a certified Home Inspection Specialist that I had hired to let me know what, specifically, Ind Found. should do to correct the serious problem they created. They promised to schedule the repair work at that time, but have ghosted to me ever since coming to see the damage they caused and formulate the repair. I have not been able to get in contact with them since; I’ve left numerous v-mails and texts. They have no integrity towards my project and nor will they have ANY integrity towards yours."

"Every time it rains, I am reminded of how thankful I am that I decided to have my basement waterproofed. My home was built in 1924. So, it is a fixer-upper for sure. Anytime it rained (a hard torrential rain), my basement would flood. I would have to pump out 2 to 2 1/2 inches of water. I originally had a door-to-door salesperson from EverDry who came to offer free inspections to everyone in the neighborhood. The price that I was quoted was very reasonable. The entire process took about 4 days, I believe. All of the workers were very polite and cleaned up any mess after the work was done. A sump pump (which required a new electrical outlet) was added, along with something called an EZ Breathe system (for my basement) was also added. I was very pleased with the work that was done. Now, every time it has rained, I am thankful that I spent the necessary money needed to upgrade and future-proof my home. Thank you so much, Everdry! H Whitney"

"Doug and his team have done several projects in/around our homes. We have used this team for many years. They are trustworthy and reliable. Doug and his team are friendly, respectful and professional. They take care while working in and around your home and clean up when they are finished. I would highly recommend Doug and his team!!!!"

"Outstanding overall customer service!!"

"I highly recommend Jorge and his team. They did a fantastic job on remodeling my basement that was damaged due to water intrusion. They were very professional, timely and easy to work with. I plan to have team quote a bathroom remodel in the future. "

"Handyman of his word. On time. This is my forever handyman. He put my grandson's bed together and put his television on the wall. He is kind and professional. He is straight forward. I recommend his company. Don't make the mistake of going anywhere else."