JERRY A HOSTETLER DESIGNING BUILDING & REMODELING

They were great. They have a good reputation and they basically gave the best price and the best match for the color. They were willing to work with us because we were going to be out of town. They flexed their installation schedule to accommodate us, so that was good. We have no complaints.

THIS WAS A VERY TROUBLING AND DIFFICULT EXPERIENCE. IT IS A CHALLENGE TO DEAL WITH THE OWNER. THEY SUB-CONTRACTED WITH A ROOFER THAT LEFT IN THE MIDDLE OF THE JOB. THE NEXT ROOFER DROPPED SOMETHING THROUGH OUR CEILING WHICH THEN NEEDED REPAIR. THEY TOLD ME THE SIDING WAS DISCONTINUED UNTIL I FOUND THE SIDING AT A LOCAL DISTRIBUTOR MYSELF. THE SIDING WAS NOT PLACED PROPERLY AND NEEDED REDONE AFTER MANY CALLS. THE CHIMNEY THEY PUT ON IS CROOKED AND IT LEAKED WATER DURING RAIN STORMS INTO THE BASEMENT. THE BASEMENT CEILING NEEDED REPAIRED TWICE. IT TOOK ALMOST A YEAR OF RETURNS AND COUNTLESS CALLS TO GET THESE GUYS TO FINALLY COMPLETE THE WORK. IT WAS A COMPLETE NIGHTMARE.

IT TOOK OVER A YEAR AND I HAD TO HIRE SOMEONE ELSE TO FINISH IT. WE HAD A CONTRACT AND HE WOULDN'T FOLLOW IT OR DO WHAT HE SAID HE WAS GOING TO DO. I HAD SO MANY BAD WORDS WITH THIS MAN. HE WAS VERY DIFFICULT TO DEAL WITH, HE'S A VERY FAST TALKER, AND HE DOESN'T HONOR HIS WORDS. IT TOOK SO LONG BECAUSE THEY DIDN'T WORK EVERY DAY AND HE WOULD PROMISE SOMEONE WOULD BE OUT AND THEY WOULD NEVER SHOW. HE ALWAYS GAVE ME THE RUNAROUND AND IT WAS A HORRIBLE EXPERIENCE. FINALLY I QUIT CALLING TO TRY AND GET THEM OUT BECAUSE I WAS EMOTIONALLY WORN OUT AND TIRED OF DEALING WITH THEM. THEY ALSO WOULDN'T GIVE ME ANY OF THE MANUFACTURER INFORMATION ON THE DOOR INSTALLED. HE WOULDN'T TAKE HIS SIGNS OUT OF MY YARD AND I HAD TO THREATEN TO CALL THE POLICE TO GET HIM TO TAKE THE LUMBER OUT OF THE YARD... A MONTH LATER HE DID REMOVE THE LUMBER... IT WAS THE MOST HORRIBLE EXPERIENCE.