Get matched with top chimney liner installation pros in Rensselaer, IN

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"Vent caps placed on wrong vents. Boot for vent improperly repaired. Nails, Nails, Nails, everywhere! Flat tire due to nails. Salesman very helpful. Roofing supervisor had an attitude problem. Finally had to purchase a magnet and picked up many more nails after I was assured that everything was picked up."

"Had initial issues with communication through the customer portal causing a few missed appointments with their techs. Ended up coming out and fixing the issue well, offered an extended warranty on the roof, and smoothed everything over. Professional and quick once the scheduling was sorted out."

"We had our entire home system replaced by Mike King Heating&Cooling. They were quick, professional and did quality work. Anytime I have needed their assitance, they are always quick to respond. Melissa in the office is both patient and pleasant to work with when you call in for service. Excellent Experience - highly recommend."

"They got us scheduled quickly and were always there early. Worked about 10 hours every day to get the job done. Mauricio, the owner kept in touch regularly to make sure things were going as we had hoped. They did an absolutely beautiful job. Would hire again!"

"Crew arrived on time was respectful of our property and cleaned up each evening. Job was completed in time frame promised. They have been around for an long and would highly recommend them to everyone."