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TRUSTED BY NEW ALBANY, IN HOMEOWNERS

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    Average homeowner rating
  • Verified reviews icon420
    Verified plumbing services reviews

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro
Customers say: Super punctual
956 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Maeser Master Services, LLC

Maeser Master Services, LLC

4.58(
347
)
Approved Pro

Maeser Master Services, LLC

4.58(
347
)
Approved Pro
Super Service Award
Customers say: Super punctual
284 local quotes requested
50 years of experience

Since 1975 Maeser has provided Louisville area families and businesses with plumbing services, heating and air conditioning, plus bathroom remodeling, improving indoor air quality and more. Visit our Bath Design Studio to get started on your bathroom remodeling project. Additional DBA - Marvin Maeser Plumbing. Award Winning. See website for additional service areas at www.maeser.com.

"The vendor was very nice. Prepared. We investigated the issue together and identified next steps. No issue was found and he let me know ahead of time that if he cut the drywall, he would not be replacing it. But, he did clean up after himself, which I appreciate."

Kelly R on October 2025

Since 1975 Maeser has provided Louisville area families and businesses with plumbing services, heating and air conditioning, plus bathroom remodeling, improving indoor air quality and more. Visit our Bath Design Studio to get started on your bathroom remodeling project. Additional DBA - Marvin Maeser Plumbing. Award Winning. See website for additional service areas at www.maeser.com.

"The vendor was very nice. Prepared. We investigated the issue together and identified next steps. No issue was found and he let me know ahead of time that if he cut the drywall, he would not be replacing it. But, he did clean up after himself, which I appreciate."

Kelly R on October 2025


Avatar for Dauenhauer Plumbing

Dauenhauer Plumbing

4.64(
621
)
Approved Pro

Dauenhauer Plumbing

4.64(
621
)
Approved Pro
Customers say: Quality work
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers
161 local quotes requested

At Dauenhauer Plumbing, Heating, Air, and Electric, our skilled, licensed technicians will provide you with efficient, professional home services. Our friendly customer service staff will make every effort to get your problem taken care of fast, even on nights and weekends. From sump pumps and HVAC systems to drain cleanings and generators, our team takes pride in offering the area’s best customer experience. Additional DBA - Anytime Plumbing.

"Job completed"

Lee W on January 2025

At Dauenhauer Plumbing, Heating, Air, and Electric, our skilled, licensed technicians will provide you with efficient, professional home services. Our friendly customer service staff will make every effort to get your problem taken care of fast, even on nights and weekends. From sump pumps and HVAC systems to drain cleanings and generators, our team takes pride in offering the area’s best customer experience. Additional DBA - Anytime Plumbing.

"Job completed"

Lee W on January 2025


Avatar for Greenwell Plumbing Heating & Air

Greenwell Plumbing Heating & Air

4.50(
100
)
Approved Pro

Greenwell Plumbing Heating & Air

4.50(
100
)
Approved Pro
Customers say: Super punctual
246 local quotes requested
31 years of experience

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025


Avatar for Reform your Home LLC

Reform your Home LLC

5.00(
2
)
Approved Pro

Reform your Home LLC

5.00(
2
)
Approved Pro
7 years of experience
Free onsite estimate

We're a locally owned and operated company with many years of industry experience. We value honesty and integrity in all aspects of our business. We offer a variety of Home Improvement services that are customizable to each individual project. We specialize in handyman/carpentry work and a variety of related service and repair projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!

"Más que feliz diría: encantada con el magnífico trabajo realizado por Reform your Home. Me encantó mi cocina, muchas gracias por su trabajo."

Yulianis R on December 2024

We're a locally owned and operated company with many years of industry experience. We value honesty and integrity in all aspects of our business. We offer a variety of Home Improvement services that are customizable to each individual project. We specialize in handyman/carpentry work and a variety of related service and repair projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!

"Más que feliz diría: encantada con el magnífico trabajo realizado por Reform your Home. Me encantó mi cocina, muchas gracias por su trabajo."

Yulianis R on December 2024


Avatar for Lee le Plumber

Lee le Plumber

4.50(
8
)
Approved Pro

Lee le Plumber

4.50(
8
)
Approved Pro
Customers say: Quick response
5 years of experience

Here at Lee the Plumber, we have 10+ years of experience on our staff. We pride ourselves on our quality and attention to detail. There's no job too big or too small that we can't handle at a very timely manner. Please don't hesitate to call today. We look forward to earning your business.

"Josh came out to hook up 3 faucets and 1 toilet. 2 of the faucets leaked causing damage to my vanity. I tried several times to reach him directly and he never responded. Had to call the office to get a response. When Josh came out to repair his work, he blamed the drain and stated he followed manufacturers recommendations. I didnâ t agree and he agreed with me . I told him just to fix and he got upset and walked off the job.He gave me my check back when he walked out. The entire time he was there he used foul language. Upon further inspection, it was found that Josh used the wrong washers . I repaired the leaks myself. Tried calling the office several times after with no response from the owner. ."

Lynette V on June 2023

Here at Lee the Plumber, we have 10+ years of experience on our staff. We pride ourselves on our quality and attention to detail. There's no job too big or too small that we can't handle at a very timely manner. Please don't hesitate to call today. We look forward to earning your business.

"Josh came out to hook up 3 faucets and 1 toilet. 2 of the faucets leaked causing damage to my vanity. I tried several times to reach him directly and he never responded. Had to call the office to get a response. When Josh came out to repair his work, he blamed the drain and stated he followed manufacturers recommendations. I didnâ t agree and he agreed with me . I told him just to fix and he got upset and walked off the job.He gave me my check back when he walked out. The entire time he was there he used foul language. Upon further inspection, it was found that Josh used the wrong washers . I repaired the leaks myself. Tried calling the office several times after with no response from the owner. ."

Lynette V on June 2023


Avatar for America's Best Roofing & Restoration

America's Best Roofing & Restoration

4.27(
13
)
Approved Pro

America's Best Roofing & Restoration

4.27(
13
)
Approved Pro
Customers say: True professional
286 local quotes requested
15 years of experience

We take great pride in the experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and professionally communicate with every customer. Our reputation is based on service, safety, and quality, regardless of how large or small the job is.

"My husband and I were finally ready to take the step of building a garage but didn’t know who to use so submitted a request. Within minutes Scott called to schedule an appointment with us. He came to our home and made sure to have a full understanding of our vision and answered all the questions we had. To our surprise he presented pricing to us in that first visit! We agreed to move forward and within weeks the crew broke ground and began the build, Scott was readily available to assist in anything we needed through the entire process. We still find ourselves shocked at the quality of work performed and in such a timely manner. We love having a safe place for our cars and some storage and would highly recommend Americas Best!"

Brenda L on December 2024

We take great pride in the experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and professionally communicate with every customer. Our reputation is based on service, safety, and quality, regardless of how large or small the job is.

"My husband and I were finally ready to take the step of building a garage but didn’t know who to use so submitted a request. Within minutes Scott called to schedule an appointment with us. He came to our home and made sure to have a full understanding of our vision and answered all the questions we had. To our surprise he presented pricing to us in that first visit! We agreed to move forward and within weeks the crew broke ground and began the build, Scott was readily available to assist in anything we needed through the entire process. We still find ourselves shocked at the quality of work performed and in such a timely manner. We love having a safe place for our cars and some storage and would highly recommend Americas Best!"

Brenda L on December 2024


Avatar for ImproveIt! Home Remodeling, Inc.

ImproveIt! Home Remodeling, Inc.

4.47(
319
)
Approved Pro

ImproveIt! Home Remodeling, Inc.

4.47(
319
)
Approved Pro
Customers say: Quality work
1717 local quotes requested
36 years of experience

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"I won't use them again. Took me too the cleaners price wise. The guy doing the work couldn't believe the price. "

William S on November 2025

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"I won't use them again. Took me too the cleaners price wise. The guy doing the work couldn't believe the price. "

William S on November 2025


Avatar for Lend A Hand Handyman & Remodeling, LLC

Lend A Hand Handyman & Remodeling, LLC

4.00(
40
)
Approved Pro

Lend A Hand Handyman & Remodeling, LLC

4.00(
40
)
Approved Pro
Customers say: Super punctual
141 local quotes requested
40 years of experience

For over 40 years, the story of Lendahand has been one of quality craftsmanship and heartfelt service in the Mount Washington, KY, community. As a trusted family-owned and operated business, we don't just tackle remodeling projects—we build relationships. Our foundation is built on decades of hands-on experience, specializing in transformative projects like complete kitchen remodel and bathroom remodel services. From stunning tile work to custom cabinetry, we pride ourselves on delivering quality that lasts, ensuring every space we touch is both beautiful and functional. But our passion extends beyond major renovations. We are the reliable handyman team for all your essential house repairs and exterior needs. Whether you require expert plumbing fixes, durable siding installation, seamless gutters, or the construction of beautiful decks and inviting porches, no job is too small for our meticulous attention. What truly sets Lendahand apart is our commitment to our neighbors. Our name, Lendahand, is a promise we keep through extensive philanthropic work in the community, providing essential services for those in need. When you choose us for your project, you're not just investing in superior remodeling and house repairs; you're supporting a business that actively invests in the well-being of Mount Washington. We guarantee honest service, transparent pricing, and quality work that consistently aims for 100% customer satisfaction. Need a handyman or ready to start your next remodeling project? Call Lendahand today and experience the difference that 40+ years of quality, family-driven service makes.

"The work was exceptional and surpassed our expectations. The reason for this was the skilled men who were sent. The head of the crew was Marvin and he was constantly checking the work. When something didn’t meet his standards, he showed them what needed improvement and saw to it that work met his expectations."

John D on August 2025

For over 40 years, the story of Lendahand has been one of quality craftsmanship and heartfelt service in the Mount Washington, KY, community. As a trusted family-owned and operated business, we don't just tackle remodeling projects—we build relationships. Our foundation is built on decades of hands-on experience, specializing in transformative projects like complete kitchen remodel and bathroom remodel services. From stunning tile work to custom cabinetry, we pride ourselves on delivering quality that lasts, ensuring every space we touch is both beautiful and functional. But our passion extends beyond major renovations. We are the reliable handyman team for all your essential house repairs and exterior needs. Whether you require expert plumbing fixes, durable siding installation, seamless gutters, or the construction of beautiful decks and inviting porches, no job is too small for our meticulous attention. What truly sets Lendahand apart is our commitment to our neighbors. Our name, Lendahand, is a promise we keep through extensive philanthropic work in the community, providing essential services for those in need. When you choose us for your project, you're not just investing in superior remodeling and house repairs; you're supporting a business that actively invests in the well-being of Mount Washington. We guarantee honest service, transparent pricing, and quality work that consistently aims for 100% customer satisfaction. Need a handyman or ready to start your next remodeling project? Call Lendahand today and experience the difference that 40+ years of quality, family-driven service makes.

"The work was exceptional and surpassed our expectations. The reason for this was the skilled men who were sent. The head of the crew was Marvin and he was constantly checking the work. When something didn’t meet his standards, he showed them what needed improvement and saw to it that work met his expectations."

John D on August 2025


Avatar for Creative Tile LLC

Creative Tile LLC

4.92(
152
)
Approved Pro

Creative Tile LLC

4.92(
152
)
Approved Pro
Customers say: Quality work
Recommended by 99% of Angi customers
Recommended by 99% of HomeAdvisor customers
47 local quotes requested

Super Service Award 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020. Angi certified. Creative Tile is a small independent contractor giving each customer individual personal attention. I have no large overhead, and therefore, the cost is less for the customer. Locally owned and operated. Insured for and performing work in all of Kentuckiana and surrounding areas. Give me a call today and I will provide you with a free estimate and in-home consultation. Craig Veteto 502-356-9982.

"it started off great. But now there’s still several items that need attention and I’ve been ghosted."

Joe P on September 2025

Super Service Award 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020. Angi certified. Creative Tile is a small independent contractor giving each customer individual personal attention. I have no large overhead, and therefore, the cost is less for the customer. Locally owned and operated. Insured for and performing work in all of Kentuckiana and surrounding areas. Give me a call today and I will provide you with a free estimate and in-home consultation. Craig Veteto 502-356-9982.

"it started off great. But now there’s still several items that need attention and I’ve been ghosted."

Joe P on September 2025

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Plumbing questions, answered by experts

Yes, a water leak poses a major fire risk at your home because water is a conductor of electricity. Water that comes into contact with sparks or electrical wires can instantly ignite flammable materials. Additionally, any type of exposure to water can cause wires and other electrical components within your home to corrode. When assessing categories of water damage, it's important to know that even a small amount of moisture near wiring could cause sparks that lead to a fire.

Try to tighten the clevis crew and adjust the lift rod if your sink stopper won’t stay up. Sometimes your screws became too loose over time, and as a result, there wasn’t enough resistance to keep the sink stopper up. If a damaged lift rod is the cause of the problem, you will need to replace it with a new rod.

Replacing a standard toilet with an elongated one is straightforward. The two types can be installed using the same existing drainpipe and plumbing. If you have a small bathroom, make sure that an elongated toilet doesn’t violate local building codes for clearance, which is the space between fixtures and walls. 

There are a few reasons why this could be the case. More than likely, your flapper is worn out and needs to be replaced. When it’s worn out, it lowers the water pressure during each flush leading to inefficient flushing. Luckily, replacing a toilet flapper is a simple repair that should only take about 30 minutes.

Sometimes when a pipe bursts in a house, it makes a clang or popping noise; however, that doesn’t mean you’ll hear it. Newer pipes tend to be quieter than older pipes. Plus, a pipe can easily burst out of earshot, especially if it’s a floor or two away from you. 

If you do hear an unusual popping noise, consider hiring a plumber to inspect your pipes. Most of the time, you’re more likely to notice a burst pipe either from a visible leak or because water won’t run out of your tap properly.

The New Albany, IN homeowners’ guide to plumbing services

From average costs to expert advice, get all the answers you need to get your job done.