Get matched with top egress window pros in Brook, IN

"Everything went well with our egress windown install. Would use again."

"I have used Adkins for years in most every room of my house. I work with Catherine and she is efficient and brings tons of samples to help find the right one for my project!"

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"I did not receive any call backs from them. Daniel did not follow up on request for something I would like to be done. After the job was done. I requested his opinion and further photograph. I got no reply. The workers were okay but Daniel was not."

"Beware of Feldco. Misleading Sales Tactics. We had windows, siding, gutters, facet, soffiting, and a back door and storm door installed. Salesman stated two payments. 50% down to start the job and remaining due at completion and satisfaction of the jobs. They wanted payment after each job. Workers left two windows unframed with pine shims and spray foam insulation sticking out. Back door lock was installed crooked, bottom weather stripping was ripped up, and worker destroyed my original oak trim around the door and installed white trim in place of it. Siding crew didnt speak english and I came home to them installing insulation board over my existing siding instead of taking old siding off. They were caught not replacing old rotted facet boards and tried installing over rotted out wood. Vinyl trim around the windows was not even. They had to come out three times to caulk the same window. Workers put up new gutters with large black scrape on the front. Sales presentation is recorded, but will not provide a copy of audio to customer."