Get matched with top egress window pros in Momence, IL

"Scott and Audi worked on my home recently and did a phenomenal job. They are a local business that prides themselves on being honest, knowledgeable, and getting the job done on schedule. I would hire SHI again in a heartbeat - they took my house from drab to fab in the matter of 3 days. Audi, thanks again for being so wonderful to my kids!!"

"Do NOT waste your time and money I had the WORST overall experience with All Square Roofing. I wouldn’t recommend to ANYONE. I originally reached out to All Square because of the favorable reviews which is why I’m taking the time out of my busy day to warn others. TIMELINE On March 22, 2022- I signed a contract to get windows replaced on my sun porch. The sales rep was pleasant and warned me that it would take 12-14 weeks for the job because of window shipping delays. I was completely fine with the timeline and paid a deposit of $1,654.00. 3/31/22- Someone came to re-measure the windows to ensure they proper size would be ordered 7/13/22- I called to check on the status of the project and was told that they had no record of window measurements being done and they assumed I didn’t want to move forward with the project. *If that was true, wouldn’t I call to try to get my 1654.00 back? I went through my old messages and found the phone number of the person who measured the windows. I called and provided them with this information and they “magically” found the windows in their warehouse. They scheduled the window install twice and did NOT show up. (I took off work to be home for nothing) 8/12/22- a subcontractor sent out by All Square finally came to install the windows. When they arrived, the contractor said that the windows were incorrectly measured and it would require extensive framing to make them fit. They did not have the supplies to do they job and left *The subcontractor apologized but also shared that many of the jobs he gets from All Square has issues and their customers are not happy 8/22/22- the subcontractor returned and installed the windows. PLEASE SEE THE PICTURES BELOW. Some of the screens they installed where ripped which was the least of the problems. There are multiple gaps between the window and the framing. There are holes around the window where I can see directly outside. I can stick an entire butter knife in the gaps.I can stick the butter knife from the inside of the sunporch and see it sticking out outside. They also left glass EVERYwhere and nails unclipped. I immediately called All Square (no answer) and sent an email detailing the issues with pictures.I also reached directly out to the manager Ryan Murphy I received no answer for weeks. I continued to call and email every week until I finally got a call from John asking for payment. 9/14/22 I explained the situation to John who mentioned they were about to send the bill to debt collections. I was more than willing to pay the balance once the job was done. John reviewed the pictures and stated that the only thing they could do to fix it was dry wall and insulate the sun porch which would come with additional cost. He also mentioned what he saw in the pictures was “expected” and reasonable work but he would reorder screens to replace the ripped ones. He also mentioned the sale rep should have never quoted me the job. After an exhausting conversation we agreed on a concession of a discount on the balance. I told him I would send over an electronic payment as soon as if received confirmation that the screens for the windows were reordered. Also on a side note he mentioned that “Tim” had been let into my house by an “Eric” who Tim said identified himself as my brother when he came to evaluate the complaints about the window install. Neither my wife or I have any brothers or know ANYONE by the name of Eric. Our house is also under 360 video security surveillance and I reviewed all the footage from the install to yesterday and saw no males enter my home at ANY time. I’m only mentioning this to further point out the untruths and miscommunication. I followed up for weeks regarding the screen order. After a no-show the screens arrived on 11/30/22.The screens that arrived were the wrong size so the guy just repaired the ripped ones. I paid the remaining balance on 12/1/22 and closed this horrible chapter. DO NOT WASTE YOUR TIME"