
Serving Warren, IL and surrounding areas
In business since 1949
Free estimates
Emergency services offered
"I obtained bids from 4 companies for a replacement furnace. My current furnace was "running dirty" and could not be repaired. I planned on getting a 2-stage furnace, but Harker's salesman suggested that because my home is under 1,000 square feet and too small for the 2-stage to be cost effective, the one-stage furnace would be suitable. The 2-stage was about $1,000 more expensive. He won my respect. The process was very smooth. The salesman came on a Wednesday and provided an estimate with 3 options. Thursday I accepted the option that was best for me. While Harker's estimate was not the lowest of the 4 bids, I felt most the confident in their expertise and service. They could install the new furnace on Friday but the day didn't work for me, so Monday morning the installer, Steve, arrived and set to work. One wrinkle that didn't cause me any inconvenience was that Steve was expecting another employee to help him but for some reason couldn't be there. My system is small and not complex and Steve was unconcerned about performing the work on his own, it would just take a little longer (installation is included in the price of the furnace). Steve was professional, easy to talk to, and helpful in answering my questions. He left the furnace area of my basement cleaner than before. In the week following, a City of Madison Building Inspector performed the required furnace installation check. He was well satisfied with Steve's work. I am so pleased to have a high quality, efficient and safe heating system along with a company I feel I can rely on for future service needs. Harker's office (608) 255-6902.
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