Get matched with top glass block pros in Scott Air Force Base, IL

"I'd use them again."

"This was an extremely bad experience. I had shower glass installed on 11/16/22. It was the worst caulk job I have ever seen. It looked like he smeared the caulk on with his elbow. There were 3 leaks (at the shower glass corner and at two of the clips). They did not come out to fix the problem until 12/21/22 - over one month later! Next time I took a shower it was still leaking at one of the clips. They came out to fix it a second time on 1/18/23 - more than 2 months from the original install date! Again there was still a leak. I emailed them about my frustrations and asked for a discount. They did not respond to my email. 6 days later I emailed them again after contacting a different shower glass company (Perfection Glass) to come fix the problem. They finally emailed saying they would give me a discount but that giving a discount would void the warranty on both parts and labor. Since the warranty seemed irrelevant from them anyway, I took the discount, and will have Perfection Glass fix my problem. As an aside, for those who don't know, all parts are warrantied for life from the parts manufacturers, so the only part of the warranty which is voided is for labor. I could have gone into much more detail about my frustrations, but the long story short is that I had a leaky shower installed which had still not been fixed after two months. I'm not saying don't use them; I'm simply giving you my experience. Good luck with whatever you decide."

"The Barrett place was wonderful, they have great plants in their that is good for the garden. They're very helpful in there."

"We ordered over $20,000 in windows, doors, and interior trim from wilke. Things went well until the person that we ordered everything from abruptly was no longer there. We were assigned another salesperson who seemed disinterested in seeing the project through. All three of the sliding doors wilke sent out had issues. I first informed wilke of the issues 08/07/17. They came out a few months later and fixed two of the three doors. I called them and told them that they forgot to fix the sliding door in our master bedroom and that the door in our living room had broken again. They sent someone out a second time (a few months later) but it was with the wrong parts. It is now 02/23/18 and they still have not fixed the two doors that have been broken for over 6 months. They blame the delay on not being able to get the parts but in reality, they did not even order the correct parts until we escalated the issue to upper management. We are now waiting for the parts to come in and wilke to hopefully fix the sliding doors. But they are estimating that to be in March. I went with wilke because of their claim of customer service. I will never go back again and I hope anyone reading this does their homework."