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"Reviews All project manager98 basement remodel40 work33 field manager29 +6 Sort by Most relevant Newest Highest Lowest Charlie Bressler Local Guide·5 reviews·8 photos What initially seemed like a good idea with a decent turnout went from ok, to bad, to worse. … More Jason Vassallo 8 reviews·18 photos a month ago We had an incredible experience with Matrix Basements! From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care and precision. You can … More Photo 1 in review by Jason Vassallo Photo 2 in review by Jason Vassallo Photo 3 in review by Jason Vassallo Photo 4 in review by Jason Vassallo 🙏1 Matrix Basements (Owner) a month ago Thank you so much, Jason! We’re incredibly grateful for your kind words and for trusting Matrix Basements with your home. Hearing how much you enjoyed the process — and seeing your beautiful new space — means the world to our entire team. We’re honored to have been part of bringing your vision to life! Ann Michel 7 reviews·4 photos 4 months ago We are very pleased with our the renovation of our basement. We had several bids from different contractors, and although Matrix was the highest bid, I would say it was well worth every dollar spent. The process started off slow, the start … More Photo 1 in review by Ann Michel Photo 2 in review by Ann Michel Photo 3 in review by Ann Michel Photo 4 in review by Ann Michel ❤️1 Matrix Basements (Owner) 4 months ago Thank you for sharing your experience with Matrix Basements. We appreciate your feedback. Kathleen Tracy 3 reviews·5 photos 4 months ago We recently had our basement completed by Matrix. We are thrilled with having the extra living space! Having the Builder Trend app allowed us to see the schedule and follow the process, so there weren't many surprises. Matrix got a 4-star … More Photo 1 in review by Kathleen Tracy Photo 2 in review by Kathleen Tracy Photo 3 in review by Kathleen Tracy Photo 4 in review by Kathleen Tracy+2 Matrix Basements (Owner) 4 months ago Your feedback is incredibly valuable. We are thrilled to hear that you are enjoying the extra living space in your basement completed by Matrix. We appreciate your detailed review and will take your concerns into consideration for future projects. Matrix Basements [*** Link removed ***] Matrix Basements Reviews Overall, we had a great experience with the Matrix Home Solutions team from start to finish. Jamie V and his team did an amazing job transforming our dark ... 5.0(226) Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Complaints | Better Business ... We were promised great customer service and quality workmanship, which we have not received to date. Poor customer service the start with the salesman and on up ... People also ask How reliable are Matrix Home Solutions' services? What is the warranty on a matrix basement? Who owns Matrix Basement Systems? Who is the CEO of Matrix Home Solutions? Feedback People also search for Reliable Home Improvem... DGI Design x Build (Devon Gr... Drury Design reviews Advance Design Studio revi... Design First Builders reviews Feedback Angie's List [*** Link removed ***] Matrix Basement Finishing Reviews - Arlington Heights, IL From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care ... 4.7(269) Houzz [*** Link removed ***] MATRIX BASEMENT FINISHING - Project Photos & Reviews Overall the experience with Matrix was good they were professional, high quality repairs and planning was relatively seamless. On occasion there were some ... 4.8(218) Indeed Job Search App installed Matrix Basement Finishing Employee Reviews in Arlington Heights, IL Working at Matrix Home Solutions has been an absolute pleasure. The company exudes innovation and excellence in every aspect of its operations. 3.4(31) People also search for HomeAdvisor [*** Link removed ***] Matrix Basement Finishing Chicagoland Area The quality of the craftsmanship is outstanding every detail was thoughtfully executed. They stayed on schedule and within budget, which was ... 4.2(41) Reddit · r/Naperville 20+ comments · 6 months ago Anyone have recommendations for a basement finishing quote? I used Matrix a few years ago. Easy to work with, only finished half the basement, and even let us do the floors and painting ourselves to save ... Matrix Basements [*** Link removed ***] Matrix Basements Reviews - Page 13 Jul 22, 2020 — We had a fantastic experience with Matrix from start to finish. The sales staff, project manager, and contractors were all excellent at their ... 5.0(226) People also search for Reliable Home Improvem... DGI Design x Build (Devon Gr... Drury Design reviews Advance Design Studio revi... Design First Builders reviews Feedback Results are personalized - Try without personalization 60202, Evanston, IL - From your device Update location Dark theme: on Help Feedback Privacy Terms Charlie Bressler Local Guide·5 reviews·8 photos just now New What initially seemed like a good idea with a decent turnout went from ok, to bad, to worse. Last winter we had our bathroom remodeled to more appropriately accommodate me in my recovery process and moving forward from several strokes. We had a rep come out to give us a quote based on what we wanted/would need and after some convincing and offering of discounts, we settled on a price and worked out a loan agreement to get it done. The project was to turn our bathtub in our main bathroom into a standing shower with a grab bar to allow for ease of entry and exit for myself, plus a wider vanity to allow for both myself and my wife to use the sink at the same time. We also opted to replace the flooring, which was tile, to a vinyl that became less cool and easy to walk on. We picked out the design and style with the rep who's name I don't remember, and set a date for everything to be done. The first issue after the fact that we noticed, was that the wrong vanity had been installed. When this issue was raised, the solution was to reimburse us for part of the installation because that seemed easier at the time. Fine. Everything else seemed to be ok, so we let it go and moved on. Fast forward to today, we had a drainage issue with that shower stall and called a plumber to address the issue. In the process of doing that, he discovered that the pipe for the shower drain, which had been moved from its original placement on the initial install, had not only been installed incorrectly, but had been sealed improperly and now that the seal has begun to erode away is causing a small (for now) leak. We now have a quote for an exploration into the problem where the other company will have to open up part of the celling in the basement in order to assess the issue and determine a correct fix. That this problem exists in the first place is unacceptable and we are frankly livid with the matter."

"We had 4ever demo a wall, put in an island and add cabinets around a refrigerator. They were very professional and had high quality work with a few bumps in communication. We were very happy with their honesty on timeline. The project cost did grow throughout and we ended up going over budget with some miscommunication on placement of a dishwasher and countertop size."

"I was thrilled with the finished result! I was rather nervous about everything to start. Titan kept to the estimated timeline, moved with a sense of urgency while working, and communicated well with me. I am incredibly happy with my new bathroom!"

"I’ve always wanted a second bathroom. I contacted JK Complete R&C. Jack came to my home and assessed the would be project. Jack gave me a reasonable price, start and proposed finish date. Then I met the crew John, Mike and Ziggy. We had a great relationship. Everything that was to be accomplished was explained to me on a daily bases. By the end of the project we had a bond and it felt like family. I also learned quite a bit in the process. I am total fascinated with my new bathroom. I have already recommended JK Complete to family members."

"1. Very fast to respond to the the request 2. The staff was exceptionally nice, explained what they do and how they work. 3. Scheduled an appointment with a 2 hr window. 4. Repair showed up on time. (Two people) 5. They examined the problem and gave me a quote (fair and reasonable) 6. They went to work and resolved the sewer backup issue. Then they went ahead and cleared all the pipes of sludge until the water ran clear. They explained the issue was food residue buildup from the garbage disposal. That made sense since we has done a lot of summer and fall canning and used the disposal extensively. 6. They did a excellent job, very courteous and explained everything along the way. They used plastic to protect the surrounding area charged less than the estimate. 7. This is a family run business. They care about their customers a work hard to resolve the problem to the customers satisfaction. I would use them again and recommend their service."

"Great, really great. We worked with this company once before to go a wet bar in the basement, it turned out georgeous. It was so nice that we realized the other side of the basement was old and run down. The old wall had an old gas fireplace and the wall had a weird shelf/ledge that did not make sense. We needed to redo the drywall up to the ceiling, have built in cabinets, put in a new modern sleek gas fireplace, surround the fireplace with marble and put in new stone hearth. Also had to redo some ceiling lights on that side of the basement and wire electricity to a closet to put our electronics, playstation etc., to make a media closet. It is so nice, and we spend so much more time there. Now we are saving to re-do our kitchen, and will use this company again."

"This company is reliable. They are professional and trustworthy. They work really hard to please the customers. Definitely we will call them back."

"I had the pleasure of working with John on a home remodeling project, and I cannot say enough positive things about his work. John did an incredible job transforming our home, and I would highly recommend him for any contracting or renovation needs. John was easy to talk to, always open to discussing ideas and changes, and he made sure to keep us informed throughout the entire project. His responsiveness to emails and phone calls was impressive. Whenever we had questions or concerns, John was quick to address them, which made the whole process much smoother. John was reliable and maintained a high level of professionalism throughout the project. He was proactive in finding solutions when unexpected issues arose and ensured that the project stayed on track. The initial estimate he provided was quite accurate and there were no surprises when it came to the final cost. Overall, working with John and his crew was a pleasant and stress-free experience. He delivered high-quality work and maintained professionalism throughout the project. I would not hesitate to hire him again for any future renovation or contracting needs."

"Regency's craftsmanship was superior. There staff worked efficiently and completed our bathroom remodeling project in the promised time frame. The project manager and staff were easy to work with and willing to go the extra mile to satisfy our needs. Our remodeled bathrooms are both beautiful and functional! We highly recommend Regency Home Remodeling to other homeowners who are planning to remodel their bathrooms."

"The work was done on time and there were no pricing surprises. All pricing was agreed in a detailed contract before starting construction, and they used Buildertrend to keep us updated on the status of the renovation"