Over 10 years, Billy Steffensen, ATR’s owner, has rendered plumbing services for several repairs and recently completed our first floor gut and renovation project, that included all kitchen and powder room plumbing.
He’s also replaced all outdated gate water valves, with quarter turn shut offs in basement. This included replacing the dreaded water main valve that was leaking. All valves are water tight, no failures, rock solid craftsmanship. I hate loose and leaky pipes and second rate shoddy work that fails over time - and so does Billy!
In short, couldn’t be more pleased with Billy Steffensen (owner / operator) and his wife Theresa (business and customer satisfaction manager).
Here is what you get when you hire ATR Plumbing:
. Prompt Arrival - Have had more than dozen plumbing appointments with Billy. He’s shown up at my home almost to the minute Theresa says he’s going to show up. Never a missed appointment, or late arrival. Not sure if this is the case with every other client, but from my viewpoint, Billy and his two other associates have an impeccable on time arrival record with me.
. Work Quality - Have NEVER had a botched pipe seam, or leak, or water damage from any of Billy’s work (or from John or Matt, Billy’s associates). 100% quality work. The man knows what he’s doing and so does his staff. He’s seen it all, done it all, anticipates possible problems and has solutions. I’m confident when Billy (or his associates) show up, I’ve got a qualified and reputable professional - and it’s done to municipality code - no jury-rigged short-cuts.
. Billy’s Accessibility - You’ll almost never reach Billy by phone. And that’s really good news for you. He focuses his time and attention completely on your project when he’s in your home, rather than answering calls and lining up his next project with another customer. He leaves most all phone calls to Theresa.
. Theresa’s Accessibility - During business hours, on the first call, you’ll always reach Billy’s wife and business partner, Theresa. And if you don’t get her immediately, I’ve always left a voice mail and received a call back within 15 minutes, my guess is you’ll find the same to be true. After business hours, she’s also highly responsive by email. She’s infinitely qualified, forever upbeat and will bend over backwards to accommodate reasonable (and not so reasonable) requests. If she doesn’t know the answer (which is rare) she’ll be back to you quickly (usually same day). She is 100% responsible for Billy’s scheduling, so he’s focused on getting your job done with the highest level of satisfaction.
Pricing - You get what you pay for. Won’t be most expensive, won’t be least. You can be assured whatever you pay, the work is backed with an unparalleled track record. He’s at the top of his craft. You’d be hard pressed to find many other plumbing services that offers the combined customer satisfaction that Billy and Theresa Steffensen deliver - every time.
Bottom Line - Anybody asks me for a plumber referral, no hesitation, ATR Plumbing. Every time.
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Plumbing Handyman Service reviews from real Angi homeowners in New Lenox, IL
Nick from Lakeside Plumbing did a great job. I called in the morning and they had someone that could come out that day. Nick, the plumber, called. He said he was done early with his other job and he could come sooner. Fixed toilet and checked sink in just about an hour's time. Would...
Kristina L.
5.0
08/2019
The owner and his employees were all very professional, kind and personable. I hire them back every time I need anything done with our plumbing.
Christine S.
5.0
06/2016
They are timely, professional and can take on Most plumbing projects big or small
Christina M.
5.0
08/2014
Terrific service and very personable. Will definitely hire them again for any plumbing need.
Robert G.
5.0
05/2014
Have used ATR Plumbing for years to do work on our 1980’s 2 story home - given the age, it's needed quite a bit of maintenance work. Over 10 years, Billy Steffensen, ATR’s owner, has rendered plumbing services for several repairs and recently completed our first floor gut and ...
Robert R.
5.0
04/2012
We'd recommend All Family Plumbing to anyone. The owner John is professional and very helpful.
Flo-Maxx is a leader in the sewer Industry, We are family owned and operated. We have all the latest equipment in the plumbing industry combine that with our reasonable prices you can't lose, give us a try!!
"It went well, liked their services."
Benjamin B on April 2025
Flo-Maxx is a leader in the sewer Industry, We are family owned and operated. We have all the latest equipment in the plumbing industry combine that with our reasonable prices you can't lose, give us a try!!
Able Sewerage Company, in Chicago, IL, is the area's leading sewer cleaning company serving Cook, Will and Kankakee counties since 1957. We offer sewer cleaning and repair, sump pumps, sewer construction, rodding, sewer and septic inspection and more. For all your sewer cleaning and repair needs, contact Able Sewerage Company in Chicago.
"Never received an on line quote"
Marty S on December 2020
Able Sewerage Company, in Chicago, IL, is the area's leading sewer cleaning company serving Cook, Will and Kankakee counties since 1957. We offer sewer cleaning and repair, sump pumps, sewer construction, rodding, sewer and septic inspection and more. For all your sewer cleaning and repair needs, contact Able Sewerage Company in Chicago.
When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
"They had to come two extra times to fix the work that was done."
Jamal J on April 2025
When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
"They had to come two extra times to fix the work that was done."
We pride ourselves on the quality work we provide, while delivering great customer service. Check out our services offered and call or click to schedule an estimate today! Your business is important to us, we are looking to make clients for life
"excellent knowledge and expertise"
Joan R on August 2025
We pride ourselves on the quality work we provide, while delivering great customer service. Check out our services offered and call or click to schedule an estimate today! Your business is important to us, we are looking to make clients for life
Four Seasons Heating, Air Conditioning, and Plumbing began as a father-son business operating out of a Chicago garage in 1971. They went from home to home repairing furnaces and air conditioners with the goal of offering their customers honest and competent service. No extra charge for 24 hr emergency service. Additional contacts: Chicago 773-413-1505 & 773-413-1028, South suburbs 708-406-3002, Southwest suburbs 815-306-2471, West suburbs 630-210-3352, North & Northwest 847-201-3222 , Northwest Indiana 219-228-8606, and (866) 444-2404. Additional emails - [email protected], [email protected], [email protected]. Additional fax numbers- 773-284-9484, 847-783-0400. Additional contact names - David Musial. Additional DBAs - Four Seasons Heating, Air Conditioning and Plumbing, Four Seasons Heating & Air Conditioning, Inc., Four Seasons Heating & Air.
"Customer Service was great. Install went well considering issues with the house being older."
K S on July 2025
Four Seasons Heating, Air Conditioning, and Plumbing began as a father-son business operating out of a Chicago garage in 1971. They went from home to home repairing furnaces and air conditioners with the goal of offering their customers honest and competent service. No extra charge for 24 hr emergency service. Additional contacts: Chicago 773-413-1505 & 773-413-1028, South suburbs 708-406-3002, Southwest suburbs 815-306-2471, West suburbs 630-210-3352, North & Northwest 847-201-3222 , Northwest Indiana 219-228-8606, and (866) 444-2404. Additional emails - [email protected], [email protected], [email protected]. Additional fax numbers- 773-284-9484, 847-783-0400. Additional contact names - David Musial. Additional DBAs - Four Seasons Heating, Air Conditioning and Plumbing, Four Seasons Heating & Air Conditioning, Inc., Four Seasons Heating & Air.
"Customer Service was great. Install went well considering issues with the house being older."
Handyman doing light plumbing, electrical, moving, assembly, and general home repair. No remodeling or construction. I've been doing many types of repairs for over 30 years. Prompt response and on time to job sites.
"Mike has been an excellent friend and worker for me. I'm so thankful to have found him to take charge of returning a rental house into a prospective home to list on the market. He does great work, responds and communicates well. He's surprised me on a couple of occasions by taking care of some items I thought would require many more dollars to hire a contractor. I didn't mention I live 2,000 miles away from the rental, so it's been a godsend to have Mike onboard. Great guy, does great work."
Douglas W on October 2022
Handyman doing light plumbing, electrical, moving, assembly, and general home repair. No remodeling or construction. I've been doing many types of repairs for over 30 years. Prompt response and on time to job sites.
"Mike has been an excellent friend and worker for me. I'm so thankful to have found him to take charge of returning a rental house into a prospective home to list on the market. He does great work, responds and communicates well. He's surprised me on a couple of occasions by taking care of some items I thought would require many more dollars to hire a contractor. I didn't mention I live 2,000 miles away from the rental, so it's been a godsend to have Mike onboard. Great guy, does great work."
Nosotros no hablamos español. Porterhouse Heating and Cooling is locally owned and operated in Frankfort, IL. We service in the Chicagoland area, South side and Northwest, IN. This is your one stop shop for all of your Heating, A/C and Hot Water Heater repairs and installs. Also now offering air duct cleaning for entire house - call for pricing & details! We also repair and install thermostats (programmable and non programable). We service both Residential and Commercial properties. Prompt, professional service is the only way we do business. We are committed to serving our community and making sure your systems are operating efficiently and effectively. We are a step above the competition. We pride ourselves keeping our customers a No. 1 Priority. We are licensed, bonded and accredited with the BBB (Better Business Bureau). Financing is available.
"Great price and very informative and helpful technician."
Raul L on October 2024
Nosotros no hablamos español. Porterhouse Heating and Cooling is locally owned and operated in Frankfort, IL. We service in the Chicagoland area, South side and Northwest, IN. This is your one stop shop for all of your Heating, A/C and Hot Water Heater repairs and installs. Also now offering air duct cleaning for entire house - call for pricing & details! We also repair and install thermostats (programmable and non programable). We service both Residential and Commercial properties. Prompt, professional service is the only way we do business. We are committed to serving our community and making sure your systems are operating efficiently and effectively. We are a step above the competition. We pride ourselves keeping our customers a No. 1 Priority. We are licensed, bonded and accredited with the BBB (Better Business Bureau). Financing is available.
"Great price and very informative and helpful technician."
A-1 Superior Plumbing & Sewer Inc is a family owned company that offers quick service for any plumbing and sewer work in Orland Park, IL. No job is too small. We charge flat rate pricing by the job, not by the hour. All of our work is 100% guaranteed
"We have a 45+ year old house, with 3" pipes and T connectors, so the line has clogged repeatedly over the years. This time was particularly difficult, but Joe worked through the issues, including some surprises (old clean out hidden in ventilation) and consulted with me on options. I was completely satisfied with the end result, and his solution should make future clogging issues easier to resolve. Will definitely use A1 Superior plumbing again."
JACK S on July 2021
A-1 Superior Plumbing & Sewer Inc is a family owned company that offers quick service for any plumbing and sewer work in Orland Park, IL. No job is too small. We charge flat rate pricing by the job, not by the hour. All of our work is 100% guaranteed
"We have a 45+ year old house, with 3" pipes and T connectors, so the line has clogged repeatedly over the years. This time was particularly difficult, but Joe worked through the issues, including some surprises (old clean out hidden in ventilation) and consulted with me on options. I was completely satisfied with the end result, and his solution should make future clogging issues easier to resolve. Will definitely use A1 Superior plumbing again."
Welcome! Santos Construction LLC is a family operated company with over 15 years of combined experience in the residential construction area. We are known for providing the very best quality and professional services to the suburbs and Chicagoland area. We specialize in interior and exterior remodeling services such as: Interior Remodeling • Complete Framing • Additions • Dormers • Trim work • Doors • Complete Kitchens • Complete Bathrooms • Drywall • Painting • Subflooring/Flooring Exterior Remodeling • Siding • Hardie Board • Fascia • Soffit •Window installation • Window Capping • Deck/Porch Work • Garages • Sidewalks Shoot me a message or give me a call for any questions Best regards, Jose Soto -President of Santos Construction, LLC
"Not recommended"
KATHLEEN M on May 2025
Welcome! Santos Construction LLC is a family operated company with over 15 years of combined experience in the residential construction area. We are known for providing the very best quality and professional services to the suburbs and Chicagoland area. We specialize in interior and exterior remodeling services such as: Interior Remodeling • Complete Framing • Additions • Dormers • Trim work • Doors • Complete Kitchens • Complete Bathrooms • Drywall • Painting • Subflooring/Flooring Exterior Remodeling • Siding • Hardie Board • Fascia • Soffit •Window installation • Window Capping • Deck/Porch Work • Garages • Sidewalks Shoot me a message or give me a call for any questions Best regards, Jose Soto -President of Santos Construction, LLC
"Not recommended"
KATHLEEN M on May 2025
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Plumbing Handymen questions, answered by experts
If you have the necessary skills, you can attempt DIY plumbing installation for simple systems, but professional installation is recommended for complex systems to comply with codes and ensure safety.
Never pour used motor oil down the drain. Doing so can have serious environmental consequences, including contaminating groundwater, endangering animals, and killing vegetation. It can also clog your pipes, causing backups in your plumbing or the wastewater treatment plant. In most places, pouring motor oil down the drain is illegal, whether you do it in your home or a storm drain.
You may have to dig out drain valves if they are buried under dirt. This method isn’t ideal, and it increases the chance of clogs and damage. Ideally, a drip irrigation system buries drain valves in a gravel pocket so they are easier to access and better-protected. If you have trouble accessing drain valves, hire a sprinkler professional to find them safely and efficiently.
A high pitch noise after flushing is likely caused by the fill valve being clogged with debris. You can repair this and eliminate the noise by removing the fill valve from the tank, and then cleaning the valve screen. Place the clean fill valve back in the tank and flush as normal.
If the outside temperature drops below 20 degrees Fahrenheit, it will take around six hours for your pipes to freeze—and they might even burst. That’s why keeping your mobile home’s temperature around 50 to 60 degrees Fahrenheit is necessary, even if you’re leaving it vacant for the winter. In addition, having ample skirting around the mobile home's underbelly will help keep pipes insulated during the winter.
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The New Lenox, IL homeowners’ guide to plumbing handyman services
From average costs to expert advice, get all the answers you need to get your job done.
Mobile home skirting replacement costs come down to the material you choose and the size of your home. Use this guide to budget for your skirting project.
If you’re not keen on spending your afternoon assembling flat-pack furniture, bring in the professionals. How much does furniture assembly cost? It can be shockingly affordable.
Before starting a project, it’s important to decide whether you buy or rent tools. The best option will depend on what you’re doing and the project magnitude.