"I first discussed this job with Patrick in October 2018 as they were out to remedy an issue with my old catch basin and I wanted to budget for the basin. I got an estimate and called in February 2019 to schedule to get the work done. Patrick was responsive to the request to schedule the work. They got all the materials upfront and I paid half at the start and the balance after the completion. It took two days to complete the job. They also added new main drain line from the basin to the house. They camera inspected the line before leaving. I also got a 10 year warranty that is transferable if I sell the home. This is the second job that Patrick worked on at my rental and I am happy with the work and cost. Also he looked at a slow draining sink for us. Patrick is very knowledgeable and reliable."

"I got the referral from home advisor, and Anthony called about 3 hours later, and said he could come by in about 2 hours. About 1 ½ hours later he is at the door. he listened to my problem, explained what needed to be done, gave an estimate on rodding before starting, and then cleared the drain, then gave an estimate on the other problems I had. His first priority was that my drain was cleared. He made me feel as though he really cared his work, and his customers. I will be calling him back for the minor work as soon as I can. Thanks"

"I had a broken sewer at the front of my home. They came out and fixed my issue!!! Amazing team!!!!"

"Repair guy was nice and did good work. Was not told ahead of time that I would need to pay 408 dollars for essentially hooking up a wet vac to the end of a pipe and turning it on for thirty seconds Expected to pay $200 Actual payment was $493 Line codes from the invoice S-Service Call $85.00 S-Blow Out Condensate Drain $408.00 DESCRIPTION OF WORK / RECOMMENDATIONS from vendor Condensate pvc drain clogged with sludge & slime. Cleared condensate drain with nitrogen & vacuum. Unit draining properly after repair. 0ppm co reading. No gas leaks found. Customer recently had a cc completed. All ok at departure. Recommendation is that if you need this service performed is to get a quote in writing from the vendor ahead of time or just get a shop vac and do it yourself. Will not recommend although would like to hear vendor response as to how this poor customer experience could work better. (UPDATE): The Vendor has reached out to try and mitigate the cost and is much appreciated."

"I had a kitchen sink that was draining very slowly and would back up. Additionally, I had a laundry tub that was draining very slowly. Jason & Chris promptly came to rod pipes. They both were professional and answered my numerous questions. The rodding of kitchen drain took longer than I expected because the kitchen drain did not clear immediately. They were were patient and worked through the presenting issues with both the kitchen sink and laundry tub. They also spent time after rodding pipes to look at a potential future project. I look forward to using perma seal in the future."

"When your basement floods it is a very stressful time and I am so grateful that the first phone call I made was to US Waterproofing. Jose came out right away and quickly diagnosed what happened (Sump Pump failure) and then took me through all the options -- Good, Better, Best to fix it. I ended up going with the Better option. They scheduled the work quickly and I was very happy with the professionalism of the 3 installation people that came out led by Mauricio who installed a new sump pump and a battery backup sump pump so that I have insurance in case the main sump pump fails or there is a power issue. Could not be more satisfied with US Waterproofing. I highly recommend them!"

"Once they located the main drain line, they did a really job of clearing it out. However, they left the debris from the drain line in the front yard and left deep tracks in the front lawn from their equipment."

"See above - excellent, professional and on time. I would recommend them to anyone needing plumbing help.
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"Austin and his crew were great. The Real Seal staff is professional, courteous and on time. They gave accurate estimates, time frames and provided real solutions. Replacing the sump pit created a mess as they basically had to dig a new pit. The crew did a great job cleaning up. By the time the crew was gone you would have never known they were there. We have used The Real Seal in the past when we needed an additional sump pit and an interior drain tile in the opposite side of the house. We had had minor water seepage issues for many years and was unable to determine the cause. Austin took the time to work the issues, determined the cause and came up with a great solution. We have had no issues and many heavy rains in the past couple of years since the work was completed. Without the work done by The Real Seal we would have definitely had water issues. We have used The Real Seal in the past, and if we have issues that they work on, we would definitely use them in the future."

"We determined flooding was from leaves and grass covering an outside drain coupled with 3 days of rain."