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"New Transitions replaced our 30 year old floors, counters, sinks and plumbing. Thanks to Brian's skill I finally have a gas stove top with new down draft connection and new super quiet dishwasher. I love the quartz counter tops we used throughout the kitchen, downstairs half-bath, bar and even my planning desk. The meticulously laid porcelain tile floor is a wonderful to walk on and ample evidence of expertise and artistry that New Transitions brings to each and every project. This is the second time I have had the pleasure of working with New Transitions."

"This company is outstanding. I can not sing them enough praises."

"This company absolutely sucks!!! They will not stop harassing me with phone calls. They've called about 15 times, and I've told them each and every time that i no longer need help. And they won't stop!!! I had to report them to angis list. I would have reported them to BBB but they dont seem to exist anywhere except here and some website called Houzz where their account is suspended. I dont think this is a real company. Beware!!!!!"

"Bill Session of ALl-PRO Construction & Landscape did a GREAT job. He and his crew are experienced, knowledgeable and honest. If you want something done and they have a better way on how to do it where it's better for you, then they'll suggest it. They were on time and always prepared. They have design ideas to help you with your project. They charged me a fair price for the complete outside remodel of my house. I would and plan on using them in the future for a kitchen update/refresh."

"Shawn and his guys do amazing work. From the first time I met him, I knew he was honest and professional in what he does. There was a problem with flooring issue during the job and he fixed it for me. Just today, I had an issue with my doors sticking and he came to fix it. He is a stand up guy for sure. I would recommend his work to anyone if you are looking for a high quality product at a great price!"

"Great and professional service from Sam,very satisfied and thought pricing was fair.I would highly recommend."

"Very professional service, and great customer service."

"They did a solid job and were a pleasure to deal with. Very professional."

"I had a very simple gas hot water heater replacement project. I sent Tri-State 2 pictures of my existing water heater and piping. My water heater sits out in the open and these two pictures showed all the details required. They gave me a bid and assured me there would be no extras. After waiting a week the technician showed up told me it would be an extra $60 for a new shut off valve. I had a shut off valve, it was working correctly, it's location was correct and was clearly shown on the pictures that I sent Tri-State. Tech would not install the heater unless I agreed to the extra $60 charge and I couldn't wait another week for a different contractor. Very disappointed with the business ethics of this firm and would recommend you not use them."

"We attempted to have our unfinished basement finished in 2020. The project started in June of 2020 and was terminated unfinished in January of 2021. Total cost of the partial project was $75,771. Several issues led to the termination of the project. The primary was lack of actual project management and ability to take responsibility for errors by the contractor, which, in addition to being frustrating, contributed to the unnecessarily long project time of 7 months while still not being finished. Examples include: - An I-Beam for a heavy-bag track was to be installed on the ceiling. It was installed in the incorrect location and extremely poorly, to the point where flanges were overlapping. When confronted, the contractor stated that it just "wasn't finished". However, the correction required the complete removal and re-installation. Then the contractor claimed the issue was due to insufficient instruction supplied, even though all required information was in fact supplied. The installation crew was simply not competent and failed to install as instructed. - Wood panels were put on a large portion of the ceiling. Several conversations in writing instructed that there was to be no more work done after the initial paint as we liked the look as is. When painters were on-site for the walls, it was confirmed with them verbally that the ceiling was complete and not to perform work on them. However, they caulked and painted it anyway. When confronted, the contractor stated it was always known that this work was to be done. He also said it was only painted and not caulked, which was clearly not the case. Additionally, when shown texts and emails where we explicitly requested no more work done to the ceiling and that he also stated it was complete, he simply ignored it. - When ordering a vanity, he sent us to a shop to select one. However, when it came time to need the vanity, we found it had never actually been ordered. The contractor blamed us for not ordering it while at the shop, however the person at the shop later confirmed the hold up was the contractor not confirming the order. These are some of the biggest examples, but there were communication issues throughout the project. The termination of the contact didn't go any better than the rest of the project. We were told up front, in writing, that we would be billed for all services each week for the prior week. However, when we were settling up after the contract was terminated, there were many costs he was back charging for, meaning they were not billed during the week of work as the original contract stated. One of the items had no reciept. One of the bigger issues here was the painting. The painting cost was much too high relative to the original bid price based on actual work performed. When asked for an itemized bill for painting, it included painting work that had not been performed. The contractor ultimately removed the item for which he didn't have a receipt and reduced the paint cost by some amount. It was still not correct, but we agreed to pay to end the situation."