"1- Since my good name is being smeared I request a meeting on site to address the false accusations with the other said landscape companies. 2- I was asked to grade the dirt and create a flat area for the pool pump to sit on. I did that and I did that well as asked to do. If I did something wrong or did something other than agreed to than why was the pool pump placed on the level area created. If that dirt wasn’t placed where it’s at then how would you of placed the pool pump on a decline slope ? This entire argument is so wrong it’s slander. Truth be told the pool should of been moved up 5’-10’ closer to the house. You planned your pool placement poorly is the bottom line. 3- Here’s a solution for ya, move the pool pump to one of the 3 sides that isn’t falling into the lake. Duh. Then level out the dirt behind the pool and put the fence. 4- I will be contacting my lawyer about this slanderous false accusation if this review is not removed immediately."

"The client is wrong. The weather was horrible and pushed back the job. If I would of started him when he wanted then he would be dealing with workmanship issues and I'd have to rebuild everything. Yes, I use subs from time to time. It's better to pay extra for a sub. I have a lot of subs instead of employees. My demeanor remained and stayed professional the whole time. I can't control the weather. I am not God!!!!"

"The client is misreprenting the facts. It clearly states in our contract that any change orders will be notified and changed accordingly. The retaining wall we were rebuilding had multiple certification problems that were discovered after we took down the wall and per the contract notified the client of the damages and all the extra work that needed added. I informed them we will follow the Angie's list pricing and will have the total at the end of the project. When I was asked for a ballpark estimate right then I informed [member name removed] that it's obvious that there is at least twice as much time involved and at least twice as much material needed so I would estimate that the wall price will double now. She informed me that she will be keeping track of time as well with me. I said good. The night before the job was to end I sent her over the final invoice. She did not have a problem the whole last day that the guys were working. When they were done I called her to collect final payment and then she started complaining about the extra charges. I sent her the list of hours I detailed from the start of the job and when I asked her for her list to compare she told me she needed more time to put it together. She asked that I give her until the following day to get her numbers together. By this time I had already explained my case with pictures and extra time so I smelt something fishy was about to happen. The next day comes along and I call her that afternoon and she informs me that she doesn't have any hours to compare and she's only going to pay me the original balance plus an extra $1249. I said if that's your position then we'll start from there. I waited to receive payment and started the lein process. I informed the client by certified mail with attached proof of all of our dealings to prove my case of what I was doing and why. Now to respond back to some accusations directly: Yes, I use sub contractors instead of employees. The subs work directly with me and my company only until their term of service is done determined by me. I find that the workmanship is better when you are an owner so it makes for better business. Yes, the job took a month longer than expected because it rained for 3 out of 4 weeks for the first month we were there. If it rains one day not only do I loose that day but I loose the next day for drying out purposes. Fyi: the work conditions were muddy, on dangerous inclines and declines because of slopes. We couldn't use a machine for the half the job because of the extra work created by the landslide with the retaining wall part of the project. No, the contract is not worded with a fix bid only. The contract specifically says once the wall is taken down and it is determined what extra is needed then it will be added accordingly. The conversation [member name removed] refers to is a lie. The conversation was that I would keep track of time and material and will add it accordingly after the job. [member name removed] said she would to but didn't cause she knows that the workforce was there the whole time and she's trying to skip out on paying her landscape bill. No, this was not the first time she was notified of these changes. Like I said, I have every thing detailed and will be more than willing to elaborate on multiple issues. I wouldn't recommend any Angie's list member company doing business with them."

"The job was pushed back do to the weather. I can not control the weather. The projects must be installed at the approved conditions based on manufacturer warranty and workmanship warranty. I don't like to rush projects when the weather doesn't allow for it. The price was the industry average for a project of this size. The homeowner was given updates regularly and I always responded back within one business day after a message was left on voicemail. Call or email with any further questions and I can elaborate further anytime. Thanks Bill Session All-Pro"

"I thought I had already responded to this but just in case I haven't I would like to clarify. This job was contracted over the winter and the weather conditions were so bad during January and February that I would of never of tried to get started but the homeowner was very persistent about starting asap despite being warned about work related issues. Hence problems were created. I can be reached anytime to give further details Thanks"