Get matched with top chimney cap pros in Indian Head Park, IL

"Superior Chimney was great to work with. They showed up on time, explained what needed to be done and cleaned up after they were finished. Great job."

"BEWARE of this company!!! Everything started out great, the staff was initially incredibly responsive and came out for an estimate. Their estimate was reasonable and competitive to a 2nd bid I had received, and I was offered a $500 discount and a commitment that the work would be done in 1.5 days if I signed the contract in 24 hours. I went ahead and signed the estimate. That is when the problems started.... The project manager (Moses) was completely non-responsive as to when the work would be completed. They were provided access to my home, yet never contacted me to let me know when they would arrive or when work would be completed. 3 weeks later, I still did not have a response on work completion and Moses stopped answering my messages and would not answer my calls. Finally, after calling the office (which is always closed and has an outdated voicemail response that hasn't been updated since Oct. 3rd) , I received a call from the technician. He tells me that work is complete, and that he'll be doing a walk through in a few days. Today, he calls to tell me he is there , but he doesn't know where the main gas line is and he can't figure out how to get gas to the fireplace. Ok, interesting... I call my gas company because we have working hot water and have been paying our gas bill and they tell me gas is entering the home. I tell this to technician, who tells me, well, that's too bad, they don't know what the problem is and that is my problem to solve, the work is complete on their end. How is work complete, if you have hooked up a gas fireplace , but can't figure out how to get gas to it? Isn't this something you would confirm BEFORE doing work? I can't get in touch with anyone in charge at the office and I am honestly shocked that anyone could have had a positive experience with this company."

"VERY impressed with the work and overall professionalism of Coast to Coast. From the proposal/quote stage all the way through payment, everything was fully communicated, executed quickly, and delivered with the utmost attention to detail —probably 2-3 weeks from first contact to finished work. They fixed the tuck pointing on our very old, crumbling limestone foundation and installed 3 glass brick windows. Even rough areas I would've expected them to miss because I hadn't explicitly pointed them out were touched up. Would definitely use again in the future. THANKS"

"Requested an appointment for a quote for replacing a 20-year-old inherited system that was failing but limping along. Before the scheduled date, the system completely failed. Called Ibbotson, and they were able to move my appointment up to the following day. Rich was on time, thorough, and gave us a very good quote. He called to verify stock on the unit we needed, and was able to schedule a team for install the next day. Install team was on time and very professional. They took good care to make sure they didn't damage our house or floors. Advised on everything they were doing, and why it was important. Hauled everything away efficiently. No attempts to upsell to things we didn't request/need. Gave great advice on how to keep the system running smoothly for years. On the one very minor "damage" item (leaked a small amount of oil on driveway), they called my attention to it, cleaned it up with a drying compound, and advised on how to make it gone. They could have ignored this/hoped I wouldn't notice. Appreciate the professionalism. Could not have had a better experience. Great team effort between sales office, estimator, install crew."

"Hired for fireplace sweeping ($179) and dryer vent cleaning ($179). They noted that the chimney chase cover was sagging and holding water. Gave us a quote ($1,179) to replace the chase cover, which was completed a couple of weeks later. We are completely satisfied with the experience and would recommend this company."

"Had a chimney cleaning and inspection in early Oct. Both Sol and his assistant Margaret were friendly and professional. Sol is very knowledgeable and answered all my questions, and I felt very comfortable with going ahead to have his company install a chimney liner. Greg and Gary came about 10 days later to do the installation, and were also friendly, professional and respectful of my home. They politely answered more questions and cleaned up the area better than it was before."

"Excellently. The masons made quick work of the demo up front, taking a day to remove the parapet and half a day to get the chimneys down. The rebuild was more deliberate, getting the colors right, making sure the new common brick was plumb and the decorative brick looked perfect. Once the parapet was up, the roofing crew came in and flashed the new masonry tightly, applying reflective paint and patches to wick the water away from the brick. The roof was applied over the top brick with a slight overhang that later gets hidden by the drip tray. The capstones came back particularly beautifully. The cleanup was very effective, having red mortar meant it took a bit more detail to get it right, but they did it. The work is strong and looks good."

"I can't say enough good words about Peter, Voytek and their crew. We've had a few masonry issues in our building. In two instances, they identified that the cause of leakage was not with the brickwork, but with deteriorated window caulking, or the downspout. We appreciated their honesty. I looked high and low for a company to caulk the exterior of our high third level windows. STAR came through for us. They used a bosun chair to do the job. STAR also repaired and replaced bricks which were in disrepair, on the third level deck. Their workmanship was excellent. Peter and Voytek are very professional and knowledgeable. STAR communicated very clearly with us about their suggestions and plans."

"We moved into a newer home that was just about 10 years old but had issues with major ice damming and icicles due to heavy snow. This led to water damage inside of the house as the ice was melting and making its way inside our home. I had multiple quotes from several roofing outfits and they just eyeballed the situation and wanted to simply re-do the flashing. Most did the assessment from the street without going on the roof. None offered a guarantee. I came across Swistun on the net and found that they required a fee to assess the issue. I was a bit hesitant but went ahead anyways and i am very glad i did. The owner Casey came out and spent time not only on the roof but also inside of the attic to see what the cause might be. An assessment was made and a very detailed and illustrated solution/proposal was created with several options including ones with guaranteed no-leak options. Construction was done last summer and Casey was there for the majority of the work done. His crews were on time and kept the grounds clean. It was completed within the time frame since weather cooperated with us. He also took care of a gutter leak for free while he had his crew out. Everything looked great in the end as he had to do some construction to widen an exit of my roof valley to provide better drainage. After completion, Casey even stopped by after a heavy rain just to make sure things were draining correctly and made some adjustments to correct a potential issue. Mind you, this was after i paid the bill so it wasn't something i was expecting as a followup. You can tell he has a passion for problem solving. The big test was the following winter. Even after the early winter snowstorm that dropped an incredible amount of snow in a short period of time, the icicles and ice dams never formed. The solution worked brilliantly well! Also on a side note, the process was very easy throughout the entire project as Lori is the main contact person in his office and is very easy to communicate with. Casey is also very responsive. Wish all companies worked in this manner! I wouldn't consider them a bargain comparing to a regular roofer. However, if you want your roof leak situation fixed correctly, this is the way to do it! Swistun is a class act from start to finish!"

"Bob showed up right on time and performed a Chimney Sweep. We had issues with smoke coming in the house in which he determined the issue and offered an inexpensive repair. In addition,we had him fully convert to a gas fireplace with the existing fake logs we had. He set everything up really nice and painted the interior walls and it looks great. The work was fast and very reasonable. Highly reccomend."