***ALL WORK DONE BY OFF DUTY FIRE FIGHTERS*** Family owned and operated business, EST 1993. All work is done by off duty Firefighters who have long term experience with all aspects of fireplaces, chimneys and all related services. The number of employees varies by season and we do not subcontract. We pride ourselves in honesty, integrity and finding the most effective, yet inexpensive solution to our customers. WE ARE THE PROFESSIONALS YOU CAN TRUST. NO HYPED UP SALES ROUTINES!!!
CHIMNEY CLEANING, VIDEO CHIMNEY SCANS, RELINES, CAPS, SCREENS, DAMPERS. TUCK POINTING. We install and maintain gas log systems. DRYER VENTS CLEANED. DEAD ANIMAL REMOVAL.ALL TROUBLE SHOOTING. WATERPROOFING CROWN REPAIR, SEAL COATING AND REPLACEMENT PARTS, ASH CLEANOUTS
CHIMNEY REBUILDS.
Yes
10%
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
95% | ||
0% | ||
2% | ||
1% | ||
2% |
"Dear Ms. [Removed Member Name] , I generally do not go through reviews as I just don't have the time, and have truthfully never had one like yours. Yes, we did have an appointment scheduled for 8/10/16 at 9, and we needed to reschedule our jobs for that day. Based on the reason we needed to reschedule jobs that day, it's quite possible I did not return a call as promised, and for that I truly apologize. However, no person in business to make a living would have ignored 3 calls to reschedule this appointment to clean 2 fireplaces! We have occasional difficulties with our Comcast voicemail, but I did not receive the 3 calls/voicemails that you indicated were made. We are not busy that time of year, so we would have welcomed the business. I'm sure that you can see by our other reviews, this type of thing just doesn't follow the way we conduct our business. I am truly sorry for the aggravation this has caused you and while I'm not quite sure what happened, I can assure you I do not ignore my customers calls, as I would not be in business very long. Should you like to give us another chance, I would like to extend a $50 gift certificate along with your Angie's List discount to show good faith. Sincerely, Pattie Woitovich"
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Sunday: | Closed |
Monday: | 9:00 AM - 5:00 PM |
Tuesday: | 9:00 AM - 5:00 PM |
Wednesday: | 9:00 AM - 5:00 PM |
Thursday: | 9:00 AM - 5:00 PM |
Friday: | 9:00 AM - 5:00 PM |
Saturday: | 9:00 AM - 3:00 PM |